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Best Live Chat Software for Freelancers

Live chat software helps businesses communicate with their customers in real time. Businesses can address customer queries promptly and even send proactive chats to customers to keep them engaged with the brand.

98 software options

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Customer rating



3CX

4.5
(238)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about 3CX

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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LiveAgent is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

Vision Helpdesk

4.6
(28)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Vision Helpdesk is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Vision Helpdesk

Salesforce Service Cloud

4.4
(518)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

Podium

4.4
(398)

Review management, reputation software, feedback & webchat

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Podium is available for Freelancers and offers the following support options: Chat, Phone Support, Email/Help Desk.

Read more about Podium

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

Clickatell

5.0
(2)

Clickatell powers chat commerce.

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Clickatell is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Clickatell

Smith.ai

5.0
(25)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

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Smith.ai is available for Freelancers and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Smith.ai

Freshchat

4.0
(71)

Live Chat software for modern messaging

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Freshchat is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Freshchat

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

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Avochato is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep).

Read more about Avochato

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

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Zoho Desk is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Pipedrive

4.6
(2,3k)

CRM built by salespeople, for salespeople

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Pipedrive is available for Freelancers and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

Read more about Pipedrive

LiveChat

4.6
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

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LiveChat is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about LiveChat

EngageBay

4.6
(75)

Integrated sales & marketing software for growing teams

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EngageBay is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base.

Read more about EngageBay

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

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HelpOnClick is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about HelpOnClick

BirdSeed

4.6
(15)

All-in-one Website Visitor Engagement Tool

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BirdSeed is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about BirdSeed

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

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LiveHelpNow is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Phone Support, Email/Help Desk.

Read more about LiveHelpNow

TruChat

5.0
(2)

Natural language processing powered chatbot + live chat

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TruChat is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support.

Read more about TruChat

ngDesk

4.5
(11)

Ticket management for customer service and support teams

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ngDesk is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about ngDesk

Smartsupp

4.7
(255)

Smartsupp is Free Live Chat with visitor recording

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Smartsupp is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

Read more about Smartsupp

Chatbot

4.7
(38)

Easy to use chatbot platform for business

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Chatbot is available for Freelancers and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support.

Read more about Chatbot

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

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REVE Chat is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about REVE Chat

Botmock

4.3
(13)

Artificial intelligence (AI)-enabled chatbot builder

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Botmock is available for Freelancers.

Read more about Botmock

ProProfs Chat

4.8
(49)

Live chat software for websites

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ProProfs Chat is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about ProProfs Chat

WikiPro

4.7
(27)

Customer communication platform for small business owners

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WikiPro is available for Freelancers and offers the following support options: Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about WikiPro