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Samsara
5
678
4
190
3
29
2
11
1
54
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based fleet operations management platform
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Samsara - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Samsara overview
Based on 962 verified user reviews
What is Samsara?
Samsara is a GPS tracking program with key features that include vehicle tracking, real-time monitoring, GPS functionality, driver management, mobile access, compliance management, and more.
Who uses Samsara?
By industry, Samsara reviewers are most commonly professionals in transportation/trucking/railroad (44%). The most frequent use case for Samsara cited by reviewers is fleet management (63% of reviewers).
What do users say about Samsara pricing?
Some users say Samsara’s GPS tracking and camera features justify the higher price for them. Reviewers appreciate the all-in-one pricing and payment plans, but some users report high costs, confusing pricing, and poor value for small businesses.
Starting price
Alternatives
with better value for money
Pros & Cons
Security and Access Control
Real-Time Tracking
Fleet Management
Billing and Payment
Maintenance Tracking
Aggressive and misleading sales tactics
Samsara’s user interface
Samsara pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about Samsara?
Samsara is a GPS tracking program with key features that include vehicle tracking, real-time monitoring, GPS functionality, driver management, mobile access, compliance management, and more.
Select to learn more
Who uses Samsara?
Based on 962 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Samsara's key features
GetApp's analysis of 126 verified user reviews collected between September 2021 and September 2024 identifies Samsara's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Samsara's vehicle tracking capabilities. They find it helpful for knowing exact vehicle locations, assisting new drivers, and providing real-time traffic updates. Users report that it enhances safety by allowing quick responses to emergencies and accurate ETAs for customers. They also mention the ease of accessing tracking information via mobile devices. Some users express a desire for solar-powered trackers to avoid battery issues, but overall, they value the precise and real-time tracking Samsara offers. Of the 65 Samsara users who gave detailed accounts of their use of Vehicle Tracking, 100% rated this feature as important or highly important.
Randy B.
Safety Manager
Kristina L.
Dispatcher
Rodrigo B.
manager
James D.
Wholesale Parts Manager
Users report that Samsara's real-time monitoring is valuable for tracking vehicle locations, speeds, and idle times. They find it helpful for responding to emergencies, planning routes, and providing accurate ETAs to customers. Reviewers indicate that it enhances safety by allowing immediate intervention in case of unsafe driving behaviors. Some users mention occasional issues with device connectivity, but they appreciate the overall reliability and near real-time updates Samsara provides. Of the 70 Samsara users who gave detailed accounts of their use of Real-Time Monitoring, 99% rated this feature as important or highly important.
Reviewers highlight the accuracy and reliability of Samsara's GPS capabilities. They find it useful for tracking vehicle locations, planning efficient routes, and providing accurate ETAs to customers. Users report that it helps in reducing fuel costs and improving overall fleet management. Some mention occasional discrepancies in speed limit alerts, but they appreciate the detailed trip histories and real-time location updates that Samsara's GPS provides. Of the 57 Samsara users who gave detailed accounts of their use of GPS, 98% rated this feature as important or highly important.
Users appreciate Samsara's real-time notifications for keeping track of vehicle activities and driver behaviors. They find it helpful for managing performance, ensuring safety, and addressing issues promptly. Reviewers mention that notifications about speeding, harsh events, and location changes allow for immediate corrective actions. Some users note occasional delays in notifications, but they value the ability to stay informed and take timely actions through Samsara's real-time alerts. Of the 21 Samsara users who gave detailed accounts of their use of Real-Time Notifications, 86% rated this feature as important or highly important.
Reviewers find Samsara's mobile access capabilities very convenient for tracking vehicles and managing fleet operations on the go. They report that it allows supervisors and drivers to access important information from their mobile devices, enhancing flexibility and responsiveness. Users appreciate the ability to monitor safety events, communicate with drivers, and locate assets without needing a desktop computer. Some mention a desire for more capabilities in the mobile app, but overall, they value the accessibility Samsara provides. Of the 56 Samsara users who gave detailed accounts of their use of Mobile Access, 82% rated this feature as important or highly important.
Users report that Samsara's mileage tracking is accurate and useful for maintenance scheduling, IFTA reporting, and auditing driver routes. They find it helpful for tracking miles driven, comparing with driver logs, and ensuring timely vehicle servicing. Reviewers mention that it aids in calculating trip distances and managing fuel receipt errors. Some users note occasional issues with customer service, but they appreciate the detailed and reliable mileage data Samsara offers. Of the 30 Samsara users who gave detailed accounts of their use of Mileage Tracking, 80% rated this feature as important or highly important.
All Samsara features
Features rating:
Samsara alternatives
Samsara pricing
Value for money rating:
Starting from
No pricing info
User opinions about Samsara price and value
Value for money rating:
To see what individual users think of Samsara's price and value, check out the review snippets below.
Lindsey M.
Aggregate Dispatch Coordinator
Rob C.
Account Manager
Samsara integrations (74)
Integrations rated by users
We looked at 962 user reviews to identify which products are mentioned as Samsara integrations and how users feel about them.
Integration rating: 4.5 (17)
“Fleetio does not/ has limited Telematic capabilities and having Samsara provides the Telematics that we need.”
Christian M.
Warehouse Admin Assistant
Integration rating: 4.3 (4)
“Coast has made it super easy with our fleet. We should have switched sooner!”
“Monitor mileage with fuel purchases to validate proper use of fuel card in company vehicles”
Paul G.
Director of Operations
Integration rating: 4.7 (3)
Integration rating: 4.7 (3)
“It imports our drivers' information so I don't have to spend more time setting up”

Nicholas v.
Safety and Maintenance Manager
Other top integrations
Samsara customer support
What do users say about Samsara customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Samsara customer support.
Widely noted by reviewers, Samsara's customer support team is responsive, helpful, and willing to assist with both technical and general issues.
A number of users highlight that support staff are knowledgeable, patient, and provide clear explanations when resolving problems.
Frequently reported by users, support tickets are resolved quickly and account managers are proactive in checking in and offering assistance.
A small group of reviewers report difficulty reaching support, slow response times, and unresolved issues, especially when not contacting a dedicated rep.
Support options
Training options
To see what individual users say about Samsara's customer support, check out the review snippets below.
“the best feature is the customer service/ support team that is always willing to help and follow up with tickets.”
Chris P.
Logistic Analyst
“improves reporting accuracy and supporting better decision-making, offers good value for money, and customer support also.”
Shekhar S.
Senior Associate
“The customer service and reporting a problem through the system. If I call my rep it's great customer service. If I can't get in touch with him or I used the reporting on line it takes far to long to get help and resolution”
Junior S.
Fleet Manager
Samsara FAQs
Samsara is a fleet operations management platform designed to assist various industries including transportation, logistics and construction with GPS fleet tracking, ELD compliance, routing and dispatch, documents, reporting and alerts, and more. Live GPS tracking shows where vehicles are in real time, helping users share accurate ETAs with customers. Reporting tools enable users to plan routes, while integrated dash cams, driver safety scores, and automatic alerts for speeding, idling, and geofences help users protect their business and assets. Samsara is an FMCSA-approved ELD solution. Samsara works with all types of vehicles, from cars and buses to trucks and specialized vehicles, allowing a single dashboard to unify the management of these mixed fleets and mobile assets. Distracted driving detection, automatic incident upload and in-cab voice coaching tools serve to enhance fleet safety, while two-way messaging helps users streamline fleet communication. Samsara enables users to capture documents in real time by taking photos of items such as delivery and fuel receipts. Users have access to these documents, as well as other notes and relevant fleet data. Samsara supports paperless DVIRs, allowing users to carry out pre- and post-trip vehicle inspections and walkarounds via any mobile device. Other key features include usage-based maintenance, automatic historical logs, trailer tracking, open REST APIs, and more.
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