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Square Appointments
5
172
4
46
3
30
2
1
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online booking and scheduling management platform
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Square Appointments - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Square Appointments overview
Based on 256 verified user reviews
What is Square Appointments?
Square Appointments is an appointment scheduling program offering key features such as confirmations/reminders and online booking, among others.
Who uses Square Appointments?
By industry, Square Appointments reviewers are most commonly professionals in health, wellness and fitness (16%). The most frequent use case cited is appointment scheduling (85% of reviewers).
What do users say about Square Appointments pricing?
Most reviewers indicate Square Appointments offers strong value for money, especially appreciating the free plan for solo users and startups. Some reviewers feel credit card processing fees are high, and some users report disappointment with newly introduced charges.
Square Appointments’s user interface
Square Appointments pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Square Appointments?
Square Appointments is an appointment scheduling program offering key features such as confirmations/reminders and online booking, among others.
Select to learn more
Who uses Square Appointments?
Based on 256 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Square Appointments's key features
GetApp's analysis of 29 verified user reviews collected between July 2021 and September 2024 identifies Square Appointments' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Square Appointments' confirmations and reminders capability. They find it saves time by automatically sending reminders to clients, reducing no-shows. Users report that reminders can be customized and sent via text or email, which clients appreciate. They say this capability helps them manage their schedules more efficiently. Some users mention the recent change to a paid service for confirmations and reminders, which they find inconvenient. Overall, they feel this aspect is valuable for maintaining client attendance. Of the 18 Square Appointments users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.
Users report that Square Appointments' online booking feature is convenient and easy to use. They highlight that clients can book appointments anytime from various devices, which helps attract new clients. Reviewers indicate it reduces the need for phone calls and front desk staff involvement. They appreciate the integration with Google business profiles and the ease of use through links on social media. Some users mention a lack of route optimization for mobile businesses and desire more customization options for time slots. Of the 20 Square Appointments users who gave detailed accounts of their use of Online Booking, 90% rated this feature as important or highly important.
All Square Appointments features
Features rating:
Square Appointments alternatives
Square Appointments
Starting from
49
Per month
Goldie
Starting from
19.99
Per month
Vagaro
Starting from
23.99
Per month
Acuity Scheduling
Starting from
20
Per month
Square Appointments pricing
Pricing plans
Pricing details:
User opinions about Square Appointments price and value
Value for money rating:
Of 21 reviews that provide robust commentary on Square Appointments's price and value, mention it in a positive light.
Most reviewers indicate that Square Appointments offers strong value for money, especially appreciating the free plan for solo users and low-budget startups. They say the free version includes essential features without requiring a monthly fee, making it accessible for new businesses. Users think the integration with Square business accounts at no extra cost adds to its appeal. However, some reviewers feel the credit card processing fees can be high and wish they were more competitive. Some users report that certain features previously free now incur charges, which they find disappointing.
, and
Square Appointments integrations (25)
Integrations rated by users
We looked at 256 user reviews to identify which products are mentioned as Square Appointments integrations and how users feel about them.
Integration rating: 4.5 (12)
“Love my google calendar”
Stacey S.
Onwer
Integration rating: 4.8 (5)
“Worked well, but fees were really high, especially for memberships”
Steve D.
Massage Therapist and owner
Integration rating: 5.0 (3)
“It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.”
Aireanne T.
Owner
Integration rating: 4.5 (2)
“As a welder I needed detailed invoices”
Jacob H.
Welder
Integration rating: 5.0 (1)
Square Appointments support options
Typical customers
Platforms supported
Support options
Training options
Square Appointments FAQs
Square Appointments provides online booking and scheduling capabilities tailored for service-oriented businesses across sectors including beauty salons, spas, fitness studios, and professional services. The platform unifies calendar management, staff availability, and client bookings within a system that updates in real time. By centralizing these functions, administrative tasks such as manual scheduling and double bookings are reduced. The software delivers a customizable booking site that enables clients to schedule services around the clock. Unlimited staff schedules allow appointments with specific team members at each location. Google Calendar synchronization prevents conflicts by automatically blocking personal events. Resource assignment ensures proper booking of rooms, stations, or equipment. Class scheduling supports individual sessions and recurring series for group-oriented offerings. Square Appointments integrates with the wider Square ecosystem and third-party applications to consolidate payment and marketing workflows. The system processes major credit cards, contactless payments, gift cards, digital wallets, and payment links within a unified payment platform. Integration with marketing tools enables automated email and text campaigns while customer loyalty programs can be managed alongside appointment booking. API access supports custom integrations and connections with social media channels permit direct bookings from external platforms. Comprehensive management features include client profiles with historical notes, automated reminders and confirmations, and bulk import of client data. Staff management tools encompass permissions settings, commission tracking, and timecard oversight. Reporting and analytics provide insights into sales performance, appointment activity, and resource utilization through customizable reports. The mobile application supports on-the-go management of schedules and payments. Security measures such as industry-standard compliance and encrypted data storage protect sensitive information. Access to round-the-clock support and online resources assists in adoption and ongoing operation.
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