getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Table of Contents

usersusersusers

Talk with us for a free 15-min consultation

Expert advisors like Chase, who have helped 1,000+ companies, can find the right software for your needs.

Top Rated Real Estate CRM Software with Customer Database in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

A customer database in real estate CRM software helps track and manage leads, clients, and transactions. It stores detailed client information, facilitates follow-ups, and keeps records up-to-date for better client engagement and relationship management. Our reviewers in real estate CRM software rated this feature as important.

3 Best Real Estate CRM Software with Customer Database

  • CINC - Highest rated for customer database
  • HouseJet
  • HubSpot CRM

See other top Real Estate CRM products with customer database

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the real estate crm software category. They also needed to have sufficient reviews about customer database, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for customer database based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

CINC logo
4.2
(248)

User insights about the customer database feature

Users find CINC's customer database easy to navigate and helpful for prioritizing leads as hot, warm, or nurture. They appreciate having all necessary information to start a lead and the ability to set reminders for follow-ups. Reviewers mention its effectiveness in tracking prospects and keeping notes on customer preferences. However, some users find the filtering options difficult to use and note that the quality of customer information can be inconsistent. Overall, they value its role in managing client data and staying connected with leads.
“It keeps track of prospects and easy to retrieve and it kept updated on what they like.”
KH

Ken H.

Realtor

“It helps keep notes on them and what they want.”
DC

Dianne C.

Real Estate agent

Real Estate CRM key features coverage

CINC offers 5 out of the 5 key features for Real Estate CRM software identified by reviewers:

Contact Database4.4
Contact Management4.2
Lead Management4.2
Interaction Tracking4.1
Alerts/Notifications4.4

Pros and cons based on 248 verified reviews

54% of users rated CINC 5 out of 5 stars, while 12% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 248 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive CRM features

Cons:

High costs and poor ROI

Issues with lead quality

See pros and cons details

Pricing

Starting price:$1000 other/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

HouseJet logo
4.3
(374)

User insights about the customer database feature

Reviewers indicate that HouseJet's customer database is crucial for managing client information in the real estate business. They appreciate its role in keeping notes on previous conversations and maintaining a pipeline of potential clients. Users value the ability to store and observe client data in real-time. However, some reviewers express dissatisfaction with the quality and verification of leads, noting that many leads provide inaccurate information or are unresponsive. Despite these issues, they find the database essential for continued client connections and CRM activities.
“I cannot believe this is a question. Without Customer Database it would be quite difficult to keep track of everyone and the information collected about the leads which is shared & we can look back and refresh ourselves on leads desires.”
KW

Katrina W.

Realtor, Real Estate Professional

“Love that they store all clients into a database real time & you can observe everything.”
JJ

Jesse J.

Realtor

Real Estate CRM key features coverage

HouseJet offers 5 out of the 5 key features for Real Estate CRM software identified by reviewers:

Contact Database3.9
Contact Management4.1
Lead Management4.2
Interaction Tracking4.2
Alerts/Notifications4.3

Pros and cons based on 374 verified reviews

72% of users rated HouseJet 5 out of 5 stars, while 15% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 374 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive training resources

Responsive and helpful support

Cons:

Concerns over high costs

Low-quality lead generation

See pros and cons details

Pricing

Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

HubSpot CRM logo
4.5
(4.4K)

User insights about the customer database feature

Reviewers appreciate HubSpot CRM's customer database for its ease of use and intuitive management. They highlight its ability to create detailed customer profiles and store all information in one centralized location. Users find it highly customizable, reliable, and secure, with features like custom fields and associations between companies, deals, and contacts. They also value its search and filter functions, which make accessing and organizing customer data straightforward. Reviewers mention its usefulness for tracking leads, remarketing efforts, and personalized communication.
“I like how HubSpot CRM's Customer Database serves as a centralized repository for storing and organizing detailed information about customers, enabling personalized communication and effective relationship management.”
Verified reviewer profile picture

Varshitha D.

Sales development representative

“highly customizable custom fields, and can create associations between companies, deals and contacts. ”
JH

Josie H.

CRM consultant

Real Estate CRM key features coverage

HubSpot CRM offers 5 out of the 5 key features for Real Estate CRM software identified by reviewers:

Contact Database4.5
Contact Management4.5
Lead Management4.5
Interaction Tracking4.4
Alerts/Notifications4.5

Pros and cons based on 4,451 verified reviews

61% of users rated HubSpot CRM 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 4,451 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient lead tracking

Centralized client information

Comprehensive email tracking

Integrated sales and marketing

Versatile CRM functionalities

Cons:

Frequent technical issues

High costs for advanced features

Limited reporting capabilities

Inadequate user account management

See pros and cons details

Pricing

Starting price:$20 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Real Estate CRM Software with Customer Database in 2026

Mailchimp logo

Email and SMS marketing automation platform

Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

Read more about Mailchimp

Users also considered
Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Read more about Salesforce Sales Cloud

Users also considered
HubSpot CRM logo
Category Leaders

CRM and lead management solution

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Read more about HubSpot CRM

Users also considered
Zoho CRM logo
Category Leaders

Customer relationship management solution

Real estate CRM software for accelerated sales. Built for real estate agencies of all sizes, Zoho CRM offers the cutting edge sales process management, property management, and automation needed for sales agents and brokers to win more deals.

Read more about Zoho CRM

Users also considered
Pipedrive logo
Category Leaders

Cloud-based CRM solution for salespeople

Pipedrive is an easy to implement real estate CRM tool that helps you focus on the activities that drive deals to close.

Read more about Pipedrive

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
Nimble logo
Category Leaders

Contact management & social relationship solution

Designed for SMBs, Nimble connects all contacts, calendars, communications & social interactions on one platform for streamlined communication & lead nurturing. It is a CRM tool for Office 365 and G-Suite that builds contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Read more about Nimble

Users also considered
EngageBay CRM logo
Category Leaders

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Less Annoying CRM logo
Category Leaders

For small businesses outgrowing spreadsheets.

A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Read more about Less Annoying CRM

Users also considered
Intercom logo

AI-powered customer service with helpdesk

Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

Read more about Intercom

Users also considered
Bigin by Zoho CRM logo
Category Leaders

Pipeline-centric CRM system for small businesses

Bigin is crafted to meet the unique needs of real estate professionals and offers essential features to run your business. Features such as multiple pipelines, multi-channel communication, analytics, and customizable dashboards, enables real estate agents to efficiently build client relationships.

Read more about Bigin by Zoho CRM

Users also considered
ResMan logo

Cloud-based property management software

ResMan simplifies multifamily & affordable housing management. Effortless finances, seamless engagement, robust marketing, and compliance made easy. User-friendly interface, real-time insights, unparalleled support. Elevate your property management experience. Choose ResMan today.

Read more about ResMan

Users also considered
eWay-CRM logo

Customer relationship management solution

eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing.

It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.

Read more about eWay-CRM

Users also considered
Rent Manager logo

Property management software

Rent Manager is a property management software that combines all the features needed to run a business into a single integrated platform. Exceptionally customizable and ideal for properties of every size, Rent Manager provides a complete accounting system, robust reporting capabilities, and intuitive marketing and leasing tools to help streamline day-to-day operations and simplify property management.

Read more about Rent Manager

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Read more about Salesforce Service Cloud

Users also considered
monday CRM logo
Category Leaders

Customer relationship management solution

Use monday CRM to run all your real estate processes, simplify client management, track listing statuses, keep agents aligned, and automate workflows. This customizable no-code software also lets you integrate existing tools, centralize data, and communicate in real-time - all in one place.

Read more about monday CRM

Users also considered
Apptivo logo

CRM solution for managing customer accounts

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

Read more about Apptivo

Users also considered
Freshsales logo

Sales management solution

Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process.

Read more about Freshsales

Users also considered
BoldTrail logo

The Smarter Broker Alternative - Ranked #1 by 250K Agents

Ranked #1 by 250K Agents, kvCORE is a complete real estate platform built for modern brokerages and teams looking to automate and grow their business.

If you are looking to save 35% on tech costs, enhance brand recognition, and guarantee agent success, then kvCORE is the solution for your business.

Read more about BoldTrail

Users also considered
Copper logo
Category Leaders

The CRM designed for Google Workspace

Copper is specifically built for Google Workspace (formerly G Suite), so you can easily manage and market new listings, drive traffic to open houses, and nurture repeat clients right from your inbox, especially while you're on the go.

Read more about Copper

Users also considered
Daylite for Mac logo

All-in-One Business App for Service-Based Firms.

Stop wasting time using multiple apps. Daylite unifies CRM, new client opportunities, projects, tasks, notes, and email into one app designed for Apple users so you can focus more on clients and less on admin.

Read more about Daylite for Mac

Users also considered
Spotler CRM logo

The Powerful CRM for Growing Teams

Spotler CRM is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships and increased sales.

Read more about Spotler CRM

Users also considered
Hemlane logo

All-in-one leasing and property management solution

Oversee, organize, and market long-term rental properties securely with Hemlane’s cloud-based real estate management software for owners and managers.

Read more about Hemlane

Users also considered
Popl logo

Digital business cards for teams and individuals

With Popl, your whole team can personalize their business cards with a single click. Popl makes life easy by automating all the tedious details, like data entry. User can also sync contact information with their CRM. Integrates with 4000+ apps and digital business card can be sent via text message, email, Airdrop, email signatures, Zoom backgrounds, iPhone widgets and more.

Read more about Popl

Users also considered
TenantCloud logo

Rental property accounting & management software

TenantCloud is a rental property accounting & management software with landlord & tenant portals to manage rent collection and payments, communication, and more

Read more about TenantCloud

Users also considered

Key features for Real Estate CRM software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Contact Database: Reviewers appreciate the ability to store, manage, and categorize contacts efficiently. Integration with other tools enhances organization and communication. 95% of reviewers rated this feature as important or highly important.
  • Contact Management: Users value the organization of contact details, ability to track interactions, and automated reminders for follow-ups. Customization of contact information is also highlighted. 95% of reviewers rated this feature as important or highly important.
  • Lead Management: Reviewers emphasize tracking and prioritizing leads, automating follow-ups, and detailed lead profiles. Effective lead management improves conversion rates. 93% of reviewers rated this feature as important or highly important.
  • Interaction Tracking: Users find tracking emails, calls, and meetings useful for maintaining a history of client communications. This feature helps manage client relationships and follow-ups. 90% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Reviewers value customizable and timely alerts for staying informed about client interactions and deadlines. Notifications help users stay proactive and organized. 89% of reviewers rated this feature as important or highly important.