Miva Pricing Plan & Cost Guide

Miva

eCommerce platform for B2B & B2C

4.78/5 (76 reviews)

Miva Pricing

Starting from: $79.95/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Starter: $79.95/month - 2GB disk space and 20GB bandwidth

Business: $249.95/month - 5GB disk space and 100GB bandwidth

Professional: $749.95/month - 10GB disk space and 250GB bandwidth

Enterprise: $1,495.00/month - 20GB disk space and 1,000GB bandwidth

Competitors Pricing

Vanilla Forums

Starting from: $7200.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

QuickFill

Starting from: $100.00
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

Zoey

Starting from: $399.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

vzaar

Starting from: $30.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

PhraseApp

Starting from: $120.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Miva compare with other Website & eCommerce apps?

Subscription plan?

Miva



95% of apps offer a
subscription plan

Free trial?

Miva



77% of apps have a
free trial

Freemium plan?

Miva



29% of apps have a
freemium plan

Pricing Comparison

Website & eCommerce app prices shown are $/month




Miva Pricing Reviews

Pros
  • Miva's ability to sync with QB's and ShipWorks is a valued feature. We just could not process our orders as efficiently without it.
  • Miva is very easy to work with for any online marketer or ecommerce professional. I have worked with them for complex websites and they were able to handle very large sites and very complex rules with no issues.
  • Impressive list of functionality, especially in the introductory pricing packages. It takes a bit of time to learn how to use it from the administrator's perspective but has quite a bit to offer in terms of features and functionality, including B2B capabilities.
  • I have had a few issues and they are great at responding and following up to my and my team's requests. We are able to add a lot of customizations to our shopping cart and all these integrations are included within our package. Best of all, there has never been any extra charges.
Cons
  • The overall price is a bit high amongst its competitors. You get what you pay for. Also wish the analytics were more robust.
  • The pricing model could use a little review and the ability to use it for a trial period is not very inviting and too limiting.
  • It has been a challenge to get accustomed to each new upgrade. Each one comes with it's own learning curve and it can be time consuming for small business owners to understand. That said, the upgrade from Miva 5.5 to 9 was seamless.
  • I would like free, recovery of the abandoned, post-input, customer information URLs, containing the customer email and other information (just before shipping and payment method selection). Followed by an automatic promotion, module. Nobody else has this either
100%
recommended this to a friend or a colleague

10 reviewers had the following to say about Miva's pricing:

Anonymous

Miva's customer service gets 5 stars!

Used weekly for 6-12 months
Reviewed 2018-05-16
Review Source: Capterra

I have had a few issues and they are great at responding and following up to my and my team's requests. We are able to add a lot of customizations to our shopping cart and all these integrations are included within our package. Best of all, there has never been any extra charges.

Read the full review


Miva

eCommerce platform for B2B & B2C

Anonymous

Pretty powerful eCommerce tool with some learning curve. Bit pricey for small business owners.

Used weekly for 1-2 years
Reviewed 2018-03-09
Review Source: Capterra

Pretty nice set of features that cover a broad range of business needs for eCommerce.Impressive list of functionality, especially in the introductory pricing packages. It takes a bit of time to learn how to use it from the administrator's perspective but has quite a bit to offer in terms of features and functionality, including B2B capabilities.

Read the full review


Miva

eCommerce platform for B2B & B2C

Devin Hardee

Miva Merchant's new pricing model will be their demise.

Reviewed 2015-12-03
Review Source: Capterra

Miva recently changed their pricing model which is now based off gross sales. This is an awful way to do it, since all company's margins are different. Some might have a 50% margin while others may have 5% or 10%. Plans range from $79.99 a month (for up to $100,000 gross sales a year) to $1500 a month (for $1,000,000 gross sales a year). This is really bad and expensive. Our company grosses a little over a million, but our profit margin is just over 10%. That means we are making 100k in profit (before overhead and other costs) and paying Miva 18k of it. How terrible is that? If we stayed with Miva we would most likely lose money overall after all the bills are paid. We will be leaving Miva and suggest others do as well.

Read the full review


Miva

eCommerce platform for B2B & B2C

Tamara Bastone

Miva Merchant Support

Used daily for 2+ years
Reviewed 2016-08-12
Review Source: Capterra

We have been using Miva Shopping chart for over a decade but just recently started using them as our webhost. We have been very pleased with their support team. The team is attentive and knowledgeable. They work quickly to resolve issues . This fact is very important to small internet store owners. Miva's ability to sync with QB's and ShipWorks is a valued feature. We just could not process our orders as efficiently without it.

Read the full review


Miva

eCommerce platform for B2B & B2C

dalia miller

Do not waste your money

Reviewed 2015-08-25
Review Source: Capterra

we had been Miva users since Miva4 and recently upgraded to Miva9. It was a disaster in so many ways. I had to pay a license for each of our staff of $50 per month called a seat license. So if 3 people work on your store concurrently during the day - shipping, customer service, admin-- that is $150 per month additional. Then there is the limit on band width. The more visits, the more you pay. If you have large images as we do, the bandwidth goes up as does your monthly fee. In today's world an commerce platform should not cost this much for what you are getting. Now for the image manipulation by Miva. They have this weird algorithm of resizing images and it does not necessarily fit within the scope of the product page. So our images did not blend well with one another which threw the whole design off. The SEO fields are weak. The categories are confusing to work with. We finally gave up on miva9 and went with another platform. Almost forget, their technical support is almost non existent. Took 3 days for an answer via email and you can never get through on the phone. Since leaving miva9 I have tried 2 other eccomerce platforms and their prices and performance have been superior to miva9.

Read the full review


Miva

eCommerce platform for B2B & B2C

Colin Maddix

We have been with Miva since 2002. The cart and support have always been excellent.

Used daily for 2+ years
Reviewed 2017-06-30
Review Source: Capterra

An effective website shopping cart with 100% uptime that is intuitive and easy to use.Miva is easy to use and flexible. Every time we have upgraded we have looked hard to see if there was something better value for money and did not find anything. Uptime on our cart has been very close to 100% and if we run into a problem the support staff are quick and very helpful.

Read the full review


Miva

eCommerce platform for B2B & B2C

Aaron Skeen

Hosting Services

Reviewed 2013-12-22
Review Source: Capterra

Although I don't use Miva Merchant as a shopping cart specifically, we do use them as a hosting service. Gene Montgomery was overwhelmingly supportive and helpful in addressing issues that occurred with our site. He was persistent, fact oriented, and worked to resolve the issue, and kept me calm. He addressed an outage that was costing us money every day, and if he's typical of the support provided by Miva, I'd recommend them for hosting every day.

Read the full review


Miva

eCommerce platform for B2B & B2C

Greg Fletcher

Miva is a great service

Reviewed 2014-10-30
Review Source: Capterra

I've been using Miva for over 10 years, it's been a great in all that time. They have changed with the times and upgrades have been seamless. In the rare instantces that I have needed tech support, they have always been very responsive and helpful. Chris in particular has been super helpful with a recent problem I had when my card processor changed a number of security settings. They might cost a little more than some other services, but I think it's worth it.

Read the full review


Miva

eCommerce platform for B2B & B2C

Jason Brown

Incredible Ecommerce Tool

Used daily for 2+ years
Reviewed 2018-05-31
Review Source: Capterra

It's incredibly easy to use. I always suggest new stores to use Miva whenever possible.Miva is very easy to work with for any online marketer or ecommerce professional. I have worked with them for complex websites and they were able to handle very large sites and very complex rules with no issues.

Read the full review


Miva

eCommerce platform for B2B & B2C

Candy Fowler

Happie is FANTASTIC!

Reviewed 2015-06-03
Review Source: Capterra

I had an issue with the Coupon Code showing on our Order Confirmation Email and no one seemed to be able to address or resolve the issue. After much research and anxiety, I submitted a support ticket to Miva and was delighted with the energy of Happie. For 2 days we communicated back and fourth to resolve the issue. Some had told me that this couldn't be accomplished without special coding (cost extra from our design team) but it just didn't make sense. Happie was very willing to work closely with me to resolve this issue and she did. Can't begin to tell you how valuable Happie is...a keeper!! Hope I get to work with Happie again...

Read the full review


Miva

eCommerce platform for B2B & B2C