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The all-in-one CRM for fast-growing sales teams.

Table of Contents

Is this product right for your business?

Find out with a

Close - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Close overview

What is Close?

Close is the CRM built for small and growing teams who need to manage customer relationships and sales without the bloat and complexity of legacy platforms. We make it easy for founders, agencies, and business builders—especially those without a traditional sales background—to communicate, organize, and close deals all in one place. With Close, you get a tool that’s simple to use, powerful where it matters, and designed to help you focus on building real relationships, not just managing data.

Key benefits of using Close

Email, SMS, and calling all from one platform and out-of-the-box.

AI notetaker, enrichment, summaries, email drafting, and more.

Simple and optimized sales workflow that the team can personalize.

Advanced features for high volume calling.

Onboard or migrate from another CRM within minutes.

Two-way email sync plus calendar sync.

Automated email sequences and multiple drag-and-drop pipelines .

Built-in task management and team collaboration.

Automatic call recording that attaches to the lead.

Predictive dialer, power dialer, call coaching, cold email, bulk email sending and VoIP.

Automated call transcriptions and summaries.

Starting price

9per user /
per month

Alternatives

with better value for money

Close’s user interface

Ease of use rating:

4.7

(163)

Close pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(39)

5(121)

What do users say about Close?

Reviewers indicate Close streamlines sales workflows by integrating email, calling, SMS, and lead management into a single platform, which helps teams track communication, automate follow-ups, and stay organized. They feel the interface is intuitive, features like call recording and bulk emailing save time, and sales tracking is efficient, making it easier to prioritize leads and monitor performance.

Users report that customer support is responsive and helpful, and they appreciate the customization options. Some mention the pricing is higher than alternatives and wish for more advanced features or better mobile access, but they find the core functionality valuable for sales-focused teams.

Select to learn more

Who uses Close?

Based on 163 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software

Marketing and Advertising

Information Technology and Services

Internet

Others

Use cases

CRM

Account Management

Email Tracking

Contact Management

Sales Acceleration

Close's key features

Most critical features, based on insights from Close users:

Lead management

4.3

(18)

Sales pipeline management

4.2

(13)

Contact management

4.3

(15)

Reporting/Analytics

3.7

(10)

Contact database

4.0

(8)

CRM

4.3

(4)

All Close features

Features rating:

4.3

(163)

Campaign management

4.0

(2)

Client management

4.0

(2)

Call recording

5.0

(2)

Customer database

3.0

(2)

Customizable branding

4.5

(2)

Customizable fields

4.0

(3)

Customizable templates

5.0

(1)

Drip campaigns

3.0

(1)

Email management

4.8

(6)

Email monitoring

5.0

(1)

Inbox management

5.0

(1)

Interaction tracking

4.0

(5)

Marketing automation

4.8

(6)

Performance metrics

(0)

Pipeline management

4.3

(4)

Real-Time notifications

1.0

(1)

Segmentation

4.5

(2)

Activity dashboard

4.0

(2)

Lead capture

4.4

(5)

Task management

4.3

(3)

Forecasting

4.0

(3)

Email marketing

4.1

(7)

Workflow management

4.5

(4)

Calendar/Reminder system

4.2

(6)

Performance management

(0)

Audience targeting

(0)

Personalization

(0)

Appointment scheduling

(0)

Pipeline reports

(0)

Power dialer

(0)

Predictive dialer

(0)

Prioritization

(0)

Process/Workflow automation

5.0

(1)

Prospecting tools

(0)

Queue management

(0)

Real-Time analytics

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

API

(0)

Real-Time reporting

(0)

Communication management

(0)

Lead notifications

(0)

Lead nurturing

(0)

Lead qualification

(0)

Lead segmentation

(0)

Leaderboards

(0)

List management

(0)

Auto-Dialer

(0)

Meeting management

(0)

Mobile access

(0)

Mobile app

(0)

Monitoring

(0)

Multi-Channel communication

(0)

Multiple user accounts

(0)

On-Demand recording

(0)

Online voice transmission

(0)

Opportunity management

(0)

Shared contacts

(0)

Signature management

(0)

Single sign on

(0)

SMS messaging

(0)

Target account identification

(0)

AI/Machine learning

(0)

Task scheduling

(0)

Template management

(0)

Templates

(0)

Territory management

4.0

(2)

Third-Party integrations

5.0

(2)

Unified communications

(0)

Video conferencing

(0)

Visual analytics

(0)

Voice mail

(0)

Web-based deployment

(0)

Activity tracking

(0)

Recording

(0)

Referral tracking

4.0

(2)

Relationship Tracking

(0)

Reminders

(0)

Reporting & statistics

(0)

Response management

(0)

ROI tracking

(0)

Role-Based permissions

(0)

Routing

(0)

Sales activity management

(0)

Sales forecasting

(0)

Sales reports

(0)

Sales trend analysis

(0)

Search/Filter

2.5

(2)

Alerts/Notifications

(0)

Self service portal

(0)

Computer telephony integration

(0)

Configurable workflow

(0)

Content delivery

(0)

Content library

(0)

Content management

(0)

Contract/License management

(0)

Conversation intelligence

(0)

Call queues

(0)

Customer segmentation

4.0

(1)

Call monitoring

(0)

Call logging

(0)

Customizable reports

(0)

Call list management

(0)

Dashboard

(0)

Data entry

(0)

For financial institutions

(0)

Call tracking

(0)

Call tracking metrics

(0)

Call transcription

(0)

Call transfer

(0)

Call whispering

(0)

Caller id

(0)

Campaign analytics

(0)

Call routing

(0)

Campaign Personalization

(0)

Campaign Segmentation

(0)

Canned responses

(0)

Channel management

(0)

Click tracking

(0)

Call reporting

(0)

Collaboration tools

4.0

(1)

Commenting/Notes

(0)

Commission management

(0)

For insurance industry

(0)

For ipad devices

(0)

For mac devices

(0)

For real estate

(0)

For sales teams/organizations

(0)

For small businesses

(0)

For startups

(0)

Calendar management

(0)

Batch processing

(0)

Automatic outbound dialer

(0)

IVR

(0)

Lead assignment

(0)

Automatic call distribution

(0)

Lead distribution

(0)

Lead engagement

(0)

Lead generation

(0)

Data import/export

1.0

(1)

Data security

(0)

Data synchronization

(0)

Data visualization

(0)

Deal management

(0)

Document management

(0)

Document storage

(0)

Drag & drop

(0)

Call conferencing

(0)

Call center management

(0)

Calendar sync

(0)

Email sequences

(0)

Email templates

(0)

Email tracking

(0)

Engagement tracking

(0)

Field sales management

(0)

File management

(0)

Close alternatives

4.7

(163)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.3

Value for Money

4.4

Customer Support

4.6

HubSpot Sales Hub

4.5

(494)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.2

Customer Support

4.4

LeadSquared

4.3

(166)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.2

Customer Support

4.3

BoldTrail

4.4

(559)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.1

Features

4.3

Value for Money

4.3

Customer Support

4.2

Close pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Solo

/user

Per month

Features included:

Limited to 1 user
Store 10,000 leads
Forms
Pipeline
Centralized inbox & task lists
Built-in calling + SMS
AI Enrich
2-way email sync
Calendar sync
Activity reports
Email support

Essentials

/user

Per month

Features included:

Unlimited leads + contacts
Multiple pipelines
Advanced lead & activity filters
Forms
Built-in calling + SMS
Centralized inbox & task lists
AI Enrich
2-way email sync
Email support
Calendar sync
Activity reports

Growth

/user

Per month

Features included:

Power Dialer
Sales Leaderboard
Unlimited leads + contacts
Multiple pipelines
Advanced lead & activity filters
Forms
Built-in calling + SMS
Centralized inbox & task lists
Workflows
AI Email Assistant
Custom Activities
AI Enrich
2-way email sync
Email support
Calendar sync
Activity reports
Send bulk email

Scale

139

/user

Per month

Features included:

Comparison Reports
Custom Reporting Graphs (Explorer)
Voicemail Drop
Unlimited leads + contacts
Built-in calling + SMS
Multiple pipelines
Advanced lead & activity filters
Forms
Centralized inbox & task lists
Workflows
Power Dialer
AI Email Assistant
Custom Activities
Role-based access & permissions
Lead visibility rules
Predictive Dialer
Unlimited call recording
Send bulk email
AI Enrich
2-way email sync
Email support
Calendar sync
Activity reports

User opinions about Close price and value

Value for money rating:

4.4

(163)

To see what individual users think of Close's price and value, check out the review snippets below.

“Excellent support, great founders, great desktop app for Mac, and very easy to use plus onboard team members with.”

Sean O.

Chief Operating Officer

“Close.io impressed me with its rich features and customizations. I loved the fact that Close.io works perfectly for one person.”

Anna K.

Close integrations (128)

Integrations rated by users

We looked at 163 user reviews to identify which products are mentioned as Close integrations and how users feel about them.

Gmail

Integration rating: 5.0 (1)

Zapier

Integration rating: 5.0 (1)

Slack

Integration rating: 4.0 (1)

Close customer support

What do users say about Close customer support?

Customer support rating:

4.4

We analyzed 27 verified user reviews to identify positive and negative aspects of Close customer support.

Widespread user sentiment highlights fast, responsive, and highly effective customer support from the Close team.

A significant portion of users praise the proactive outreach and personal attention provided by Close's support staff.

Support options

Email/help desk

Chat

Knowledge base

Phone support

Faqs/forum

Training options

Videos

Live online

Documentation

Webinars

In person

To see what individual users say about Close's customer support, check out the review snippets below.

“Great customer support, fantastic response time and a broad array of resources from the company at every level”

Rob H.

“User-friendly, great support staff that reaches out to the user, making sure they have everything they need to be more successful. ”

Richard J.

“Customer service has also been really great; within just a few days of starting the free trial I was directly contacted by one of their team members who was happy to answer any questions.”

Stefanie H.

Community Manager

Close FAQs

Q. What type of pricing plans does Close offer?

Close has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Close?

Close has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business

Q. What languages does Close support?

Close supports the following languages:
English

Q. Does Close support mobile devices?

Close supports the following devices:
Android, iPhone

Q. Does Close offer an API?

Yes, Close has an API available for use.

Q. What other apps does Close integrate with?

Close integrates with the following applications:
Stitch, Custify, Retool, Bento, HubSpot Marketing Hub, Better Proposals, Linked Helper 2, Make, Signable, Process Street, Scoop Analytics, Driftrock, Fathom, Claude, ActiveCampaign, QuotaPath, Fireflies, Spiff, Calendly, Breeze, Zapier, Hightouch, SyncSpider, Gmail, Convin, MeisterTask, Segment, KrispCall, Docusign, Airtable, TAMI, Zoom Workplace, InvoiceBerry, Gong.io, Geckoboard, SignWell, Drift, LiveAgent, Dripify, Help Scout, Stripe, Helpwise, LeadsBridge, GetAccept, UpLead, JustCall, Slack, Hyperise, Microsoft 365, Drip, journy.io, Customer.io, ChatGPT, Reply, Fivetran, Reform, Plecto, hotglue, Jiminny, Dreamdata, Skyvia, Google Calendar, Ringover, CozyRoc SSIS+ Components Suite, Mailchimp, Clay, Leadinfo, Asana, Digioh, PandaDoc, SavvyCal, Google Sheets, Intercom, LeadFuze, Latenode, Shopify

Q. What level of support does Close offer?

Close offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum