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Best CRM Software with Multi-Channel Communication

78 software options

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Customer rating



monday.com

4.6
(2.4K)

Project Management Made Easy

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monday.com, a powerful CRM software, makes an ideal solution for customer relationship management with a highly secure and reliable environment for your customer data and privacy. Easily manage customer relations with effective automations, integrations, dashboards and multiple data views.

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Salesforce Essentials

4.3
(145)

CRM for small business

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Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more

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Pipedrive

4.5
(2.3K)

CRM built by salespeople, for salespeople

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Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close.

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Freshsales

4.6
(481)

Sales management solution

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Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process.

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Zoho CRM

4.3
(5K)

CRM software that helps you sell smarter, better, faster.

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Zoho CRM records all contact, lead & account data. It also lets you assign tasks, automate workflows & marketing, track revenue & send communications.

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Creatio CRM

4.8
(81)

Boost marketing, sales and service performance!

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CRM Creatio is full-fledged solution for marketing, sales and service built on an intelligent low-code platform for process management and CRM.

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Salesmate

4.7
(68)

CRM, sales management, automation & acceleration software

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Salesmate CRM provides an easy to use solution to simplify complex sales processes of startups, and, small and medium enterprises. Salesmate is a truly intelligent cloud-based CRM solution that benefits sales reps be more productive, increases their sales and engage deeply with their customers.

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Zadarma

3.6
(37)

Business phone system for companies of all sizes

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Zadarma offers a new generation of business phone system with virtual numbers from 100 countries, free Cloud PBX, free CRM and widgets.

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EngageBay

4.6
(108)

Integrated sales & marketing software for growing teams

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EngageBay CRM offers a rich features set which enables you to manage your customer relationships better. It also comes with a full stack of Marketing, Sales and Service automation features to scale your business. The wide list of features allow you to capture leads, nurture and engage with them.

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Caspio

4.6
(136)

Build online database applications without coding.

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Caspio is the world’s leading LOW-CODE platform for building online database applications without having to write code.

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Bitrix24

4.0
(482)

100% free CRM, collaboration and communication tool suite

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Bitrix24 is the leading free online CRM software used by over 5million companies worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling.

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Odoo

4.2
(422)

Full Suite of Integrated Business Apps

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Odoo CRM: Cloud, mobile, social and gamified. The leading Open Source CRM software helps you track leads, close opportunities and get accurate forecasts.

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Wisely

4.8
(10)

CRM platform for handling reservations, tables and waitlists

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Wisely’s all-in-one CRM makes insights accessible so you can use all your data to stay connected with guests, and turn one-time customers into loyal fans. Wisely's CDP offers an added layer of data integration and the flexibility to push deep insights to other channels.

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NiceJob

4.9
(121)

Reputation marketing with reviews, social & SEO tools

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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

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Close

4.7
(137)

The CRM for high-performance sales teams.

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Close is the sales engagement CRM that helps SMBs turn more leads into revenue. A true multichannel platform, Close lets you email, call, and text your leads from desktop. Go beyond contact management with the CRM that helps you reach more leads, follow up more often, and close more deals.

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Kaseya BMS

4.1
(22)

Business management solution for IT departments & MSPs

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Kaseya BMS CRM allows you to manage the business relationship and interactions you have with customers, prospects, vendors, etc., and store all the data.

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karmaCRM

4.5
(27)

Small business CRM software

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karmaCRM is a customizable CRM tool for small businesses to engage with customers and keep track of the leads that their teams follow.

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HarmonyPSA

4.5
(22)

The next generation of professional services automation.

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HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing

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Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Zendesk

4.4
(2.6K)

Service-first CRM company that builds support & sales tools

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Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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Issuetrak

4.5
(156)

Report. Resolve. Relax. It starts with Issuetrak.

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Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!

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Preferred Patron Loyalty

4.9
(84)

Loyalty marketing and gift card management

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Built-in CRM for loyalty members

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amoCRM

4.4
(136)

Messenger-based sales tool for SMBs and entrepreneurs

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Power up your sales big time. Take advantage of efficient lead capture, contact management, multi-channel communication and automation. This messenger-based CRM will help you reach new audiences and win more business.

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Salesforce Marketing Cloud

4.1
(272)

Stand out in Your Customer's Inbox

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Meet Salesforce Marketing Cloud, the leading marketing solution to increase engagement with every consumer.

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Falcon.io

4.2
(182)

Unified social media marketing and management platform

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Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management

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