CloudTalk Reviews

CloudTalk

Cloud-based call center software for sales and support teams

5.0/5 (5 reviews)

Peter Bednar

Easily setup phone system + integrations with CRMs

Used daily for 6-12 months
Reviewed 2019-05-05
Review Source: Capterra

I love how simple it is to use and how quickly it is to learn!The setup was quick and easy. Basically in just few minutes, you have a reliable and professional customer support. We love how neatly the integrations with CRMs are implemented in terms of setup and the real value you get. You can also setup various custom workflows in every integration which helps a lot in terms of how is every business different. Love their customers support as well.

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CloudTalk

Cloud-based call center software for sales and support teams

Anonymous

Easiest phone system to start with

Used weekly for 2+ years
Reviewed 2019-05-15
Review Source: Capterra

Everything went smooth from the very beginning. CloudTalk team was very helpfull with the setup and onboarding. Solved our pain. We can more focus on doing our business and still have whole overview of it.Our goal was to integrate simple and easy to use phone system for our customer support. We needed couple of international numbers from around the world, integration with Help Scout and Intercom, possibility to manage our team and tag the calls to have our customer support easier and quicker for us.

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CloudTalk

Cloud-based call center software for sales and support teams

Alica Sumska

The High Quality Of Calls & Great Customer Support

Used daily for 6-12 months
Reviewed 2019-05-14
Review Source: GetApp

The biggest value is in integration to our existing infrastructure and tools, so we see everything about customer before we answer the incoming call.Cloudtalk is super easy to use and does the job that far more complex systems do, but much better. Very Intuitive. The support team is really friendly and very responsive.

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CloudTalk

Cloud-based call center software for sales and support teams

Anonymous

CloudTalk features are amazing!

Used daily for 6-12 months
Reviewed 2019-05-13
Review Source: Capterra

We're very satisfied with using CloudTalk. I would definitely recommend.CloudTalk is a great tool to take your phone support to the next level. Our team is using CloudTalk integration with Salesforce Service Cloud and it's a time saver.

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CloudTalk

Cloud-based call center software for sales and support teams

Victor Paul-Elias

Great system. Great initiative.

Used other for free trial
Reviewed 2019-05-14
Review Source: GetApp

I like CloudTalk. It is excellent to offer s great price to not-for-profits. These groups deserve the help and need first class systems. Well done. The software is perfectly transparent. It works seemlessly. It is a very professional sustem.

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CloudTalk

Cloud-based call center software for sales and support teams