App comparison
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Customer Service Software
Last updated: April 2026
474 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Front
5
202
4
57
3
13
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
BOSSDesk
5
92
4
45
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Read more about BOSSDesk
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Intercom
5
738
4
283
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Assembled
5
58
4
25
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent workforce planning for modern support teams
Read more about Assembled
HubSpot Service Hub
5
96
4
79
3
9
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
Read more about HubSpot Service Hub
Fin
5
9
4
4
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI agent for customer service
Read more about Fin
Text
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support platform for unified service
Read more about Text
SparrowDesk
AI driven helpdesk for customer support
Read more about SparrowDesk
Avochato
5
103
4
24
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
HelpDesk
5
123
4
41
3
12
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing software for effortless customer support
Read more about HelpDesk
Vision Helpdesk
5
33
4
12
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
Read more about Vision Helpdesk
Lost Returns
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lost and found software with customer notifications
Read more about Lost Returns
Helpfruit
5
7
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI chatbots and help pages with all the protections you need
Read more about Helpfruit
ThinkOwl
A complete AI solution for all your customer support needs.
Read more about ThinkOwl
Yonyx
5
197
4
53
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Decision tree driven Interactive guides for customer service
Read more about Yonyx
Adxstudio Portals
5
1
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Microsoft Dynamics CRM-integrated web portals
Read more about Adxstudio Portals
Emailtree AI
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Respond to customer's request in sec. using hyperautomation!
Using NLP/NLU, Machine Learning and RPA techniques, spend less time on email and engage in more value-added activities.
Read more about Emailtree AI
ServiceNow Customer Service Management
5
81
4
50
3
16
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate requests and deliver effortless experiences
Read more about ServiceNow Customer Service Management
Surfboard
5
5
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support team scheduling, made simple.
Get shift planning, scheduling, forecasting, communication, & integrations all on one beautiful platform, for £10 per month.
Read more about Surfboard
Salesforce Starter
5
124
4
73
3
18
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management tool for SMBs
Read more about Salesforce Starter
Textel
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS solution for contact centres
Read more about Textel
Parrot CRM
5
4
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for sales assistants and marketers
Read more about Parrot CRM
