App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

QuickBooks Online
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accounting and business management software
Table of Contents



Is this product right for your business?
Find out with a
QuickBooks Online - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
QuickBooks Online overview

Based on 8324 verified user reviews
What is QuickBooks Online?
QuickBooks Online is an accounting solution with key features that include expense tracking, income and balance sheet management, financial reporting, invoice creation, bank reconciliation, payroll management, and more.
Who uses QuickBooks Online?
Reviews for QuickBooks Online come from a wide variety of industries, including accounting (11% of reviewers), construction (7%), and retail (5%). The most frequent use case for QuickBooks Online cited by reviewers is accounting (54% of reviewers).
What do users say about QuickBooks Online pricing?
Reviewers appreciate the comprehensive features and flexible pricing plans, which they say suit various business sizes. However, some users report that recurring costs are high, and they feel price increases without added features are frustrating.
What are the most popular integrations for QuickBooks Online?
The QuickBooks Online integrations most frequently cited by reviewers are: PayPal (a payment processing product rated 4.8 out of 5 for its integration with QuickBooks Online), Shopify (an eCommerce product, 4.4), and Gusto (a payroll product, 4.3).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Navigation
Collaboration
Billing
Assistance
Affordability
Reliability
QuickBooks Online’s user interface
QuickBooks Online pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about QuickBooks Online?
Reviewers indicate QuickBooks Online is a comprehensive accounting solution that helps small businesses manage finances, invoicing, payments, and reporting from anywhere. They appreciate its cloud accessibility, strong bank integration, and the ability to collaborate easily with accountants, which streamlines financial processes and saves time. Many find the invoicing and automation features valuable for daily operations.
Users report the software is generally easy to use after initial setup, but some find onboarding and navigation confusing, especially for beginners. They mention recurring bugs, customer support delays, and increasing subscription costs as drawbacks, and feel reporting customization and advanced features could be improved.
Select to learn more
Who uses QuickBooks Online?
Based on 8,324 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
QuickBooks Online's key features
GetApp's analysis of 1,154 verified user reviews collected between July 2021 and January 2025 identifies QuickBooks Online's most critical features and summarizes user sentiment about those features.
Reviewers appreciate QuickBooks Online's expense tracking capabilities. They highlight the ease of categorizing expenses, generating reports, and claiming deductions. Users report that it simplifies money management, helps monitor business spending, and improves tax compliance. They find the integration with banks and credit cards valuable for real-time tracking and reducing manual data entry. Reviewers also mention the ability to upload receipts and create recurring rules for common vendors, which saves time and ensures accurate records. Of the 283 QuickBooks Online users who gave detailed accounts of their use of Expense Tracking, 96% rated this feature as important or highly important.
Lisa S.
CMO
PJ B.
Personal Assistant
Reviewers indicate that QuickBooks Online's income and balance sheet capabilities provide excellent insights into business finances. They appreciate the user-friendly layout that allows easy tracking of income, expenses, assets, and liabilities. Users report that the ability to generate balance sheets and income statements with just a few clicks saves time and aids in making informed financial decisions. They also value the customization options and real-time updates, which help maintain accurate financial records. Of the 225 QuickBooks Online users who gave detailed accounts of their use of Income & Balance Sheet, 95% rated this feature as important or highly important.

See related user reviews
Davis O.
Administrative Assistant

Terra O.
Director of Administrative Services and Finances
Users report that QuickBooks Online offers robust financial reporting capabilities. They highlight the wide range of customizable reports, including profit and loss statements, balance sheets, and cash flow statements. Reviewers appreciate the ability to track financial performance in real-time and identify areas for improvement. They find the reports helpful for making informed business decisions and maintaining transparency with stakeholders. However, some users mention limitations in the custom report builder and discrepancies with accountant reports. Of the 274 QuickBooks Online users who gave detailed accounts of their use of Financial Reporting, 94% rated this feature as important or highly important.
See related user reviews
Lisa S.
Sr. Director of Marketing
Massimiliano G.
Graphic Designer
Reviewers find QuickBooks Online's invoice creation capabilities efficient and user-friendly. They appreciate the ability to quickly generate professional-looking invoices, customize templates, and add company logos. Users report that the platform remembers previous invoices, making it easy to create recurring invoices. They also value the integration with other accounts and the option for customers to pay online. However, some users mention limitations in customization and issues with batch entry for large volumes of invoices. Of the 227 QuickBooks Online users who gave detailed accounts of their use of Invoice Creation, 93% rated this feature as important or highly important.
See related user reviews
Marie D.
founder
Ruel D.
Admin
Reviewers highlight the ease of bank reconciliation with QuickBooks Online. They appreciate the automatic syncing with bank accounts, which simplifies the reconciliation process and ensures accurate financial records. Users report that the software categorizes transactions and detects errors, saving time and reducing manual effort. They find the ability to link accounts and generate reconciliation reports valuable for maintaining financial control and preventing fraud. However, some users mention occasional issues with bank connection and data accuracy. Of the 245 QuickBooks Online users who gave detailed accounts of their use of Bank Reconciliation, 91% rated this feature as important or highly important.

See related user reviews
Tracey S.
Treasurer

Elisabetta B.
Ecommerce Manager
Users report that QuickBooks Online's payroll management capabilities are highly efficient and user-friendly. They appreciate the automation of payroll tasks, including tax calculations, filings, and direct deposits. Reviewers highlight the ability to track employee earnings, deductions, and tax obligations accurately. They find the integration with existing systems and the extensive reporting capabilities valuable for maintaining compliance and streamlining payroll processes. However, some users mention difficulties with customer support and occasional errors in payroll processing. Of the 200 QuickBooks Online users who gave detailed accounts of their use of Payroll Management, 86% rated this feature as important or highly important.
See related user reviews
Nicole S.
owner
Gaurav J.
Sr. Marketing Manager
All QuickBooks Online features
Features rating:
QuickBooks Online awards
QuickBooks Online alternatives
QuickBooks Online pricing
Pricing plans
Pricing details:
User opinions about QuickBooks Online price and value
Value for money rating:
Of 166 reviews that provide robust commentary on QuickBooks Online's price and value, 46% mention it in a positive light.
Reviewers appreciate that QuickBooks Online offers a comprehensive platform for accounting, invoicing, and cost tracking, which many find beneficial for small businesses. They find the software's features, such as project accounting, managing receivables and payables, and generating reports, to be cost-effective and time-saving. Users think the subscription-based model is advantageous for those who need regular updates and access to advanced functionalities. Some users report that the software helps reduce order-to-cash time and provides affordable advertising and marketing options. They say the pricing plans cater to different budgets, making it accessible for various business sizes.
However, some reviewers feel that the recurring costs of QuickBooks Online can become expensive over time, especially for small businesses. They indicate that price increases without added features are a significant drawback. Users think the transition from the desktop version to the online subscription model is frustrating due to higher costs and fewer features. Some users report issues with customer support and billing practices, which they find deceptive and unhelpful. They also mention that the software's cost can be prohibitive, pushing some to seek cheaper alternatives.
, and
To see what individual users think of QuickBooks Online's cost and value, check out the review excerpts below.
QuickBooks Online integrations (1,332)
Integrations rated by users
We looked at 8,324 user reviews to identify which products are mentioned as QuickBooks Online integrations and how users feel about them.
Integration rating: 4.3 (28)
“I am unsure if this feature was available when my company first started QB but it may have made everting a lot easier if these systems were integrated then. After years running both separate, when we finally did the integration, it made things time consuming and complicated to reconcile inventory, invoices and fees. ”
“I would give this "0" stars. There is no integration. It doesn't touch your inventory. It doesn't create new orders from Shopify orders. The functionality of it was so bad that we disabled even using the connector to Shopify and Quickbooks.”
“Shopify integration is critical so that sales transactions and customer data can go into Quickbooks for expense and income tracking as well as financial information.”
“1. Why is the integration with "Shopify" important? 2. Improved Inventory Management 3. Streamlined Operations 4. Simplified Tax Compliance”
“Because all of our sales are done through Shopify and the ease of transfer from Shopify to QBO has been amazing.”
“Makes reporting easy for tax season and health of the business, as well as inventory cost management.”
“More importantly Its POS payment system and we can find reliable sellers too”
Breanna R.
Executive Assistant
Integration rating: 4.7 (20)
“Gusto is my preferred payroll provider for small business, so the ability to link Gusto is extremely helpful. ”
“Its our payroll tracking tool, so it needs to have accurate information sent over for all finance management.”
“It's important to have the payroll journal entries come over saving the bookkeeper time and energy.”
“Gusto is my payroll company by having it integrate it saves me a ton of manual entries ”
“Gusto didn't work very well with Quickbooks for our General Ledger or for PTO accurals”
“Gusto reports the breakdown for taxes and payroll directly to Quickbooks Online”
Jordan J.
Accountant
Integration rating: 4.5 (20)
“The QBO Essentials plan does not have classes. Downgrading to this plan from the overpriced PLUS plan breaks bill.com sync. This is an Intuit caused issue, not a Bill.com issue.”
“BILL.com is an excellent bill-pay software and fairly good receivables software. The integration aspect is absolutely critical to our day-to-day functions in our office.”
“Most all of our bill pay clients issue payments via BILL. The integration often has errors including a glitch that makes it difficult to pay international vendors ”
“This is our account payable software. The integrations saves a lot of time at the end of the month.”
“Robust system for paying beings, tracking approvals, and allocating expenses.”

Anonymous R.
Board President
Integration rating: 4.5 (14)
“I did not implement Dext until years after using QuickBooks Online. I chose Dext because it integrated well with QuickBooks Online.”
“Streamlining bookkeeping by automation. Detailed documents are embedded directly into QBO which makes reviewing a breeze.”
“publishing expense reports, matching receipts (sometimes difficulty matching), and publishing invoices pretty simple”
“Optimizing the rules and OCR makes this almost a 'Payables clerk' by processing images directly into QBO”
“When I have used Dext it helped receipt attachment be easier. Not using it currently because of cost. ”
Hannah L.
Bookkeeping Firm Owner
Integration rating: 3.8 (11)
“We use Bill Spend & Expense for all employee purchases. The integration allows all transactions to be automatically imported into Quickbooks after they have been categorized. ”
“We singed up for the Divvy card and integrated with QBO. It works well after setup but the setup can be cumbersome and support is spotty and syncing issues can go unaddressed.”
“This is our credit card tracking program and our expense reimbursement software. Integration is very important as it saves a lot of time at the end of the month.”
“We have multiple staff members using their debit cards for purchases. The integration makes it very easy to categorize, and verify receipts.”
“Divvy tracks our expenses so having a sync makes it easier for bookkeeping. ”
Andrwe L.
Business Manager
Integration rating: 4.7 (14)
“Jobber is the heart of how my company functions. It handles everything from estimates, scheduling and invoicing, to seeking reviews and maintaining my client list. It seamlessly syncs invoices with QBO to make the accounting simple. ”
“I completed billing and payments via Jobber and send/synch that information over to Quickbooks for accounting and matching with bank deposits integrated with Quickbooks via Chase Bank”
“our CRM. this is where we actually create and pay the invoices and they sync up.”
“Because i can schulde with jobber, but i wish it updated automatically clients ”
Ben H.
Operations Manager
Integration rating: 4.5 (38)
“I have customers who buy through Paypal and we purchase company supplies through Paypal yet the integration with Paypal keeps glitching out on us! It's a mess!”
“Several of our boarders pay us via PayPal so this helps streamline the income reports. ”
“We actually use Paypal for POS and so the automatic integration is amazing ”
Melody N.
Proprietor
Integration rating: 4.3 (9)
“Clio is my time management software so it is very critical to have it integrated with my bookkeeping. This has been great as all my invoices get synced to QuickBooks without having to import them. ”
“because as an attorney, Clio runs my whole day to day operations. my applications MUST integrate with clio or I will not consider them.”
“Synchronizes our Clio client-facing billing/payments & back-end accounting.”
Sandra L.
Lawyer
Integration rating: 5.0 (6)
“We use housecall pro several times a day as our job management software, and everything in housecall like invoicing, customer profiles, and paid/unpaid automatically updates seamlessly in our quickbooks. We would not use housecall pro if this wasn’t the case.”
“We use HouseCall Pro for all of our filed service reporting and invoicing but need the accounting features and invoicing to integrate with QBO. The integration is seemless and we have not encountered any issues since implementing HCP in April 2025.”
“Our scheduling system that keeps our customer appointment data was able to link right in so our guys in the field can easily pull account information like what the customer owes, especially useful if they try to dispute that. ”

Anders A.
Manager
Integration rating: 5.0 (6)
“We joined Ramp this past year to help us with our Credit Card processing. Our previous company was a nightmare. We loved that Ramp was completely free to us because we used QBO so that was a huge offer for us. ”
“We use Ramp for bill pay, and some recurring credit card transactions. Ramp automatically imports everything (including all bills and associated payments) with proper expense accounts and classess associated.”
“Ramp is our expense reporting software, so it was critical to be able to sync over all expense data.”
Joelle V.
Accounting Manager
Integration rating: 4.2 (18)
“this time program worked very well, but unfortunately, we found another shift software with our Microsoft teams account that we use daily.”
“Helpful tool for sure! Allows us to have access to lots of things in one place”
Eric T.
Director / CEO
Integration rating: 4.6 (16)
“It's very important becasue we do use stripe sometimes for certain departments within our organization. Doing that manually would of been a nightmare.”
“It is a great cost effective way of collecting payments by card, cheaper than PayPal”
Rian M.
Founder
Integration rating: 4.3 (11)
“A lot of our customers pay via Square when we are at craft festivals. We can set up the two systems so that we are able to easily view information from each event, without having to duplicate efforts or input data twice.”
“integrates the use of the point of sale with QuickBooks and matches the invoices generated”
Elyse R.
Owner
Integration rating: 4.8 (9)
“We use the Excel Add-In for QuickBooks because it is integrated with the Excel toolbar and ribbon, allowing us to read and write live/current data from both of our businesses. ”
“Integration to accommodate transfer of information for reporting and formatting. MS Excel simple to use.”
Kyle P.
Owner
Integration rating: 4.7 (6)
“We are able to see the paid invoices in contractor foreman. It makes it much easier to keep up with customer accounts. ”
“We use Contractor Foreman as the main tool to track our employees time and expenses.”
Toni R.
operation manager
Integration rating: 5.0 (4)
“This is our main program that we use for handling all our contributions - online and manually entered. We needed a program (QBO) that we could import our contributions to that would interface with our bank account. ”
“The integration of the two products makes monthly reconciliation go much faster!”
Stephanie H.
Office Manager
Integration rating: 5.0 (4)
“SyncroMSP is my ticketing system and invoices are created there and synced over to QBO”
“Integration is important as I don't have to input stuff twice it is just there.”
Marco H.
Director
Integration rating: 5.0 (4)
“I have a lot of clients that book clients through Acuity, and so it is nice to have the customer's name imported into QBO when they schedule. It saves my clients time by not forcing them to reenter customer info when trying to check them out. ”
“Soon as a person books a call I am able to have the calendar invoice them right away ”
Christina F.
Owner
Integration rating: 4.5 (4)
“This payroll software is a beast and makes payroll extremely simple and easy. It syncs very well with QBO with many customizable options and the journal entries are automatically created for you. ”
“Automated integration of the payroll records when higher-level payroll is required is key to streamlining the bookkeeping.”
Ben H.
Operations Manager
Integration rating: 4.5 (4)
“We only use this for a few journal entries to make our bookkeepers lives easier and more error free, but it works well. I wish there was a way to just upload spreadsheets as journal entries into QBO.”
“It is definitely helpful to speed up heavy and large journal entries, invoices, and bills done outside of QBO. I mostly use this during a cleanup. ”
Krista P.
CFO
Integration rating: 4.0 (3)
“MyCase will sync payments with QuickBooks Online, which insures that they are properly accounted for.”
“These two products/softwares did not sync in the manner we expected, which created a major headache.”
Susan O.
Office Manager and Assistant
Integration rating: 3.5 (2)
“We use this feature to print our paper checks. Although its expensive, it gets the job done. Would be 5 stars but there's a lot of setup to get the checks looking correctly with the vendors name in the correct spot.”
“The ability to print your own checks. That said, Checkwriter just starting charging 50 cents a check so we are transitioning away from it.”
James G.
Controller
QuickBooks Online customer support
What do users say about QuickBooks Online customer support?
Customer support rating:
We analyzed 128 verified user reviews to identify positive and negative aspects of QuickBooks Online customer support.
A small group of reviewers found customer support responsive, friendly, and available through multiple channels like chat and phone.
Common user feedback highlights slow response times and long waits to reach customer support, especially for urgent issues.
A significant portion of users report support agents lack deep product knowledge and struggle with complex or technical questions.
Widely noted by reviewers, getting help often requires multiple contacts, with inconsistent resolution and difficulty reaching live agents.
Support options
Training options
To see what individual users say about QuickBooks Online's customer support, check out the review snippets below.
“I like that you can go to live chat on the side and also questions when you need help and ask a live customer support person or look at questions already answered through a community.”
Sandra Z.
Operations manager
“Due to QB's poor customer service and the inability to connect a Business Paypay account for almost 6 months, has cost me hundreds with both myself and my Book keeper chasing an outcome with their useless technical support team.”
Rodney H.
National Account Manager
QuickBooks Online FAQs
QuickBooks Online has the following pricing plans:
Starting from: $38.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is QuickBooks Online used for?
QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform. The software connects accounting, expense management, payments, and payroll, allowing businesses to streamline their operations. QuickBooks Online offers a mobile application for managing business on the go and integrates with multiple third-party platforms.
Q. What are the benefits of using QuickBooks Online?
• Cloud-based accounting software that helps manage business finances
• Offers features including invoicing, expense tracking, reporting, and more
• Integrates with third-party applications including payroll, payments, POS systems, and more
• Available on desktop and mobile devices for accessibility
Q. Who are the typical users of QuickBooks Online?
QuickBooks Online has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does QuickBooks Online support?
QuickBooks Online supports the following languages:
Arabic, Chinese (Simplified), English, German, Italian, Japanese, Korean, Portuguese, Portuguese, Spanish, Thai
Q. Does QuickBooks Online support mobile devices?
QuickBooks Online supports the following devices:
Android, iPad, iPhone
Q. Does QuickBooks Online offer an API?
No, QuickBooks Online does not have an API available.
Q. What other apps does QuickBooks Online integrate with?
QuickBooks Online integrates with the following applications:
CreditorWatch Collect, iBE.net, Constant Contact, Quadient Accounts Payable Automation, QR Inventory, OfficeBooks, WooCommerce, PayPal, Entryless, Hubdoc, Quotient, Insightly, Quickbase, Neon CRM, SherpaDesk, BILL Spend & Expense, Cin7 Core, Time Tracker, OnTheClock, WORKetc, Spotlight Reporting, Cin7 Omni, Function Point, BQE CORE Suite, Kantata, Pinnacle Cart, Deputy, Zapier, BILL Accounts Payable & Receivable, Share a Refund, Gusto, Celoxis, Pepperi, Field Promax, HandiFox, MRPeasy, Neat, Sage Network, Expensify, Kickserv, Housecall Pro, QuickBooks Time, Avalara, Square Point of Sale, ServiceTitan, Pipeline CRM, ServiceTrade, LeanLaw, Buddy Punch, Dext, SellerActive, Knowify, Now Commerce, Acuity Scheduling, Timely, Freshdesk, Float Cash Flow, SurePayroll, When I Work, Descartes ShipRush, Jobber, Stripe, BlueFolder, Checkfront, Plooto, Datamolino, mHelpDesk, Projector by BigTime, Harvest, Workiz, Webgility, ConvergeHub, Boxstorm, Erplain, Repsly, Buildertrend, ClockShark, Melio, MicroBiz Cloud POS, Planyo, noCRM, BigTime, Wagepoint, ServiceM8, EZRentOut, Rydoo, Tallie, SAP Concur, Bolt, TurboTax Business, Emburse Nexonia, Zoho Creator, Sumac, Contractor Foreman, ChargeOver, Insightly Marketing, Simpro, InvoiceSherpa, Clio, Timesheet Mobile, Stitch Labs, Birdeye, RazorSync, Karbon, Skyvia, Hike, VeriClock, Accelo, vcita, Fathom, Ignition, AutoEntry, Zoho Expense, Zoho Analytics, TriNet Expense, Microsoft Power BI, Freckle, Field Service Management, Dryrun, Unleashed, Chrometa, LivePlan, Quadient Accounts Receivable by YayPay, ApprovalMax, Shoeboxed, Method CRM, Qvinci, BigCommerce, MinuteDock, Rerun, Shopify, Microsoft Excel
Q. What level of support does QuickBooks Online offer?
QuickBooks Online offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
Popular comparisons with QuickBooks Online






















































