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Microsoft SharePoint
311 reviews
Recommended
Jen R.
Used daily for 2+ years
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Sending and finding images has never been easier. Customer service is amazing and helped me tremendously when setting up my companies DAM.
We have a different use case than most because most of the time we are sending media outside of our organization. Widen collects emails when items are downloaded, but we are not able to get the data. I know they are working on this and we look forward to this update.
Anonymous Reviewer
Verified reviewer
Financial Services, 10,001+ employees
Used weekly for 2+ years
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Widen Collective is being used greatly by many individuals in similar roles in our company due to its many features that allow each of us to achieve our tasks with ease. I use this product for the sake of its archiving purposes, project and workflow management accessibility. The possibility to manage minor tasks, access controls and track employee milestones are important jobs I have to do which is made easy by Widen Collective.
Widen Collective is a broad software with multiple available features, with this is the difficulty to maneuver around this program at a first glance. It may take a few tutoring sessions and practice to be able to perform tasks with this software, especially if you are not that inclined with technology.
Michele S.
Verified reviewer
Chemicals, 10,001+ employees
Used daily for 2+ years
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I love the ability to weigh in on roadmap projects. Widen really takes the time to listen to their clients
Easy to use. Secure. Excellent support and development teams. Flexibility of features
I could really use the ability to link raw assets with compound documents. This is currently a manual process and time consuming.
Kara B.
Telecommunications, 10,001+ employees
Used daily for 6-12 months
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Implementation with Widen was so smooth and the Widen team was knowledgeable and helpful. They broke down the implementation process into manageable steps and answered all questions we had in a timely manner. Our users find it so much more user-friendly than our old DAM!
We love portals! We may be even using them more than intended - we find that portals are the most user-friendly way to surface the right assets to our users!
We do have some features that we'd like improved or added, but Widen is all about customer feedback, so I feel heard when I make new feature requests.
Taylor E.
Machinery, 5,001-10,000 employees
Used daily for 2+ years
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Insights, ease of finding assets, ease of transferring files, ease of distributing information.
Easy to use and customizable. Very rarely goes down and is always reliable. Easy to teach people how to use
The only thing I do not like about the software is how hard it is to figure out what the most important insights are. I love that we have all the information but I would like to understand it better
Carolyn R.
Verified reviewer
Education Management, 1,001-5,000 employees
Used daily for 2+ years
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We learned more about DAM management and learned to love it!
It's so easy and intuitive to use. The metadata search boxes on the side help narrow and refine the search. And the customer service can't be beat!
I don't like how the collections can't be edited between users. We have had to figure out a workaround to be able to share and edit the same collections.
Ninel Z.
Used daily for 2+ years
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I can upload my file and make sure that they are stored in a place that I can have access from anywhere that I want. I can upload files from past. I can search for files and see examples of what has been done years ago.
Sometimes it gives corrupted error. I wished it could have given the corrupt error while I am uploading files.
Amanda M.
Consumer Goods, 51-200 employees
Used daily for 2+ years
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Being able to choose multiple files to download and to see the files you've selected.
Occasionally not being able to download an alternate file type from the original version of the file. For example, sometimes it won't download a 1000x1000 jpg of a file that was originally uploaded as a PSD.
Kevin P.
Verified reviewer
Building Materials, 1,001-5,000 employees
Used daily for 2+ years
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The user interface is so simply we can add new users quickly and easily and they can find assets with a minimal amount of training.
Some of the role permissions arent explained ver well. There were a few settings we needed to have turned on in order for users to be able to use the system effectively.
Paula Janine C.
Electrical/Electronic Manufacturing, 10,001+ employees
Used daily for 2+ years
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I've worked with a lot of media databases, and nothing compares to Widen. It's so easy to use, navigate and more than that, support is great. If there are any bugs, a representative would get back to me within 24 hours. They are also open to exploring ideas and working with us to make Widen better for our organization. 5/5 in all aspects!
Ease of use and navigation, customer support
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Sean H.
Education Management, 51-200 employees
Used daily for 2+ years
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Customer service is personal. People ask and care about your user experience and guide you from start to your entire use of the tool.
I cannot say anything bad. But what I like least is that collections appear in categories. This only is problematic when batch editing. But it can be filtered.
marco antonio o.
Cosmetics, 1,001-5,000 employees
Used daily for 6-12 months
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Before I use this tool, I used to waste a lot of time to find the right asset. This tool improved a lot my productivity
You can find whatever you want in seconds, also you can filter as much as you need and the best thing that I love is the option to create your own collection. This function is so helpful!! Another point is the possibility to share the files to everyone through the link, it helps a lot!
I miss, on the file type filter, the option to filter by GIF. and by file extension. It'll be incredibly helpful for my job. As I work with Paid Social Campaigns, I use a lot this kind of file.
Kerry H.
Food & Beverages, 10,001+ employees
Used daily for 1-2 years
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This was our first experience with a digital asset management platform. The expertise of the Widen team was invaluable throughout the entire process. Their support and professionalism continues today (some 1+ years later). The system offers a great user experience which ensures adoption of the system throughout our organization. It has changed the way we manage our digital assets - for the better.
Superior product, ongoing road map for enhancements and platform improvements, cost-effective, great training and customer support
No cons were added to this review
CJ F.
Marketing and Advertising, 5,001-10,000 employees
Used daily for 2+ years
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You get time, organization, and a solution that your team mates and other employees love.
It has enabled us to focus on creative work rather than routine fetch & retrieve for employees, as well as organizing our thousands of assets and collateral in a central, easy to use, location.
No cons were added to this review
Deedee C.
Retail, 5,001-10,000 employees
Used daily for 1-2 years
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I love using Widen as a quick search for images! It takes too long to download so I usually screenshot instead.
I like that they started archiving style numbers so I can easily search for the assets I need. After searching I love how it pops up everything whether the product was featured in a model shot, mailer, or catalog. I also love the filtering section to the left.
The amount of time it takes to download an asset.
Brent K.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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Widen stays ahead of the industry and offers integrations to the DAM offering that add more value by leveraging other systems for more efficiency and cost savings.
Customer service support
Not the lowest price but worth the investment
Mackenzie E.
Marketing and Advertising, 1-10 employees
Used daily for 1-2 years
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Content approval/transfer with the clients has been improved significantly.
The ease and effectiveness of the product as a whole. Portals are very user-friendly and clean looking.
Global vs Personal Collection permissions. Switching them is tedious. Renaming assets before uploading to prevent conflicts - I'd like them to resolve themselves on the backend.
Krystal M.
Retail, 501-1,000 employees
Used daily for 2+ years
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the ease of finding artwork. Organizes all of our purchased and concept art. So easy to find something quickly
sometimes the search does not work. keywords are added, but random things will still come up that I did not search for.
Kristin G.
Cosmetics, 201-500 employees
Used daily for less than 6 months
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Our team is able to easily manage all of assets ensuring our brand stays cohesive as assets leave our Corporate HQ and move all over the world. We not only share marketing items and images, but we also use Widen as a central location to share other documents and files that are requested from employees regularly. Widen provides a number of permissions so our site keeps the highest security level.
Widen is a terrific tool for our global team. We are able to have 24/7 access to all our assets no matter where we are in the world. Items are easily searched and downloaded in a format that works for you. I started with their Widen University videos and articles and I was able to quickly become a power user.
Although there are a number of features, learning the best use case can be difficult for new users to DAMs. There are a number of features that require you to turn them on, and sometimes the amount of information available on the feature can be sparse.
Tyler M.
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I've been using Widen for a few years now and have to say that it's functionality and usefulness has grown significantly since I started. We use Widen to store hundreds, if not thousands, of images. The ability to order any size image in any file format at a moment's notice is amazingly helpful. Especially since we often have to accommodate several different kinds of requests on a weekly basis....
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No cons were added to this review
Arianne P.
Used daily for 1-2 years
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The many API's and connectors Widen offers as well as the permission roles for users. The roles works very well for our users and helps us to control and monitor the level access to specific assets.
Not having the ability to extend the link expiration date when sharing assets. We have had many users request the capabilities to extend the link expiration date past 14 days.
Bartosz P.
Hospital & Health Care, 10,001+ employees
Used daily for 6-12 months
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I was supporting Widen platform for big farmaceutical company as a contractor. Widen DAM platform is great way to share your assets. Collection and categories system is hard to explain if other person can't see the platform, but it's intuitive and gets easy after short interaction. Administrative configuration is complex, but on the other hand gives big control in to whom you give access to you assets. And in most cases needs to be set up once and can be used by several groups of people with same access level.
Configurability. Ease of use. Almost no issues. Big amount of supported formats.
Complex setup. Layout of dashboard is flexible, but not fully.
Aprile S.
Hospitality, 501-1,000 employees
Used daily for 2+ years
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overall user-friendly experience. the interface design seems slightly dated and could use an update.
Able to share with multiple users to access assets.
searching capabilities are still off. may have to do with how we tag items.
Anne H.
Consumer Goods, 501-1,000 employees
Used daily for 6-12 months
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I've noticed this program has helped the entire company with file sharing. Files never get corrupted through here which is also another big plus.
I love that this is essentially a massive file sharing program for our entire company. Searching and loading files is super easy and organizing things by different categories is also really helpful.
I don't like that I have to go through so many prompts in order to download a file. Sometimes the DAM is slow. I wish there was a way to tag files with keywords for broader and more general searching.
Thomas R.
Food & Beverages, 201-500 employees
Used other for 1-2 years
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Overall experience was positive. User management was simple, searching worked well, native features met our clients' needs.
Widen Collective was easy to implement in a short period of time. The native features were enough for all of the clients that we rolled this out for. The primary benefit that we saw was time-to-implement versus building our own custom DAM.
Long term cost is likely higher than a custom-built DAM for clients not needing all of the features offered by Widen Collective. The API, while decent, could use some additional features to make it easier to move data in and out without user interaction.