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Textellent Logo

Transform Customer Engagement to Measurable Business Growth

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Is this product right for your business?

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Textellent - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Textellent overview

What is Textellent?

Textellent's business texting solution and text message marketing make designing, managing, measuring, and integrating SMS and Mms campaigns easy. Whether used for customer service, sales, or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and shortcodes for easy opt-in programs with TCPA compliance by AI.

Starting price

29flat rate /
per month

Alternatives

with better value for money

Textellent’s user interface

Ease of use rating:

Textellent pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(4)
5(80)

What do users say about Textellent?

My IT guy works on referral texts and other marketing strategies' without problems. If we ever have a question the Textellent staff has the answer with out delay.

Select to learn more


Who uses Textellent?

Based on 86 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Accounting
Financial Services
Information Technology and Services

Use cases

SMS Marketing
Mobile Marketing

Textellent's key features

Most critical features, based on insights from Textellent users:

Message personalization
2-Way messaging
Contact management
Scheduled messaging
Reporting/Analytics
Mobile coupons
Shortcodes

All Textellent features

Features rating:

2-Way messaging
Activity dashboard
Activity tracking
Alerts/Notifications
API
Automated responses
Autoresponders
Behavior tracking
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
Communication management
Compliance management
Consent management
Contact database
Contact management
Contextual Targeting
Conversion tracking
Customer segmentation
Customizable branding
Customizable ctas
Customizable templates
Data import/export
Drip campaigns
Engagement tracking
Event triggered actions
Interaction tracking
Keyword tracking
Lead capture
Lead generation
Lead management
Lead qualification
Marketing automation
Mass texting
Message personalization
Mobile access
Mobile alerts
Mobile coupons
Multi-Campaign
Multi-Channel marketing
Multi-Language
Open rate tracking
Push notifications
Real-Time analytics
Real-Time data
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Reputation management
ROI tracking
Scheduled messaging
Segmentation
Shortcodes
SMS marketing
SMS messaging
Template management
Text-to-Win
Third-Party integrations
Visual analytics

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Textellent pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Lite

29

Per month

Features included:

  • 1 Line Provided
  • 1 User
  • 250 Credits/Mo. (4.4¢ Additional)
  • 3 Tags
  • Mobile App (1 Device Per User)
  • Text Blasts
  • Unlimited 1:1 (SMS Only)
  • Unlimited Contacts

Essential

49

Per month

Features included:

  • 1000 Credits/Mo. (3.9¢ Additional)
  • 1 Line Provided
  • 1 Opt-In Keyword
  • 25 Tags
  • 2 Users
  • After-Hours Responder
  • Birthday Campaign
  • Drip Campaigns
  • Mobile App (1 Device Per User)
  • Text Blasts
  • Unlimited 1:1 (MMS Included)
  • Unlimited Contacts

Standard

99

Per month

Features included:

  • 1 Line (Text Enabled)
  • 2500 Credits/Mo. (3.4¢ Additional)
  • 3 Opt-In Keywords
  • 3 Users
  • After-Hours Responder
  • AI for TCPA Compliance
  • Birthday Campaign
  • Chrome Extension
  • Dashboard
  • Drip-Campaigns
  • Dynamic Fields
  • Integrations
  • Media Library Access
  • Mobile App (2 Devices Per User)
  • Recurring Text Blasts
  • Sentiment Analysis for Customer Service
  • Templates
  • Text Blasts
  • Text Us Now
  • Unlimited 1:1 (MMS Included)
  • Unlimited Contacts
  • Unlimited Tags

Custom

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • After-Hours Responder
  • Chrome Extension
  • Custom Based TCPA
  • Custom Campaigns
  • Custom Credits/Mo
  • Custom Dashboard
  • Custom Dynamic Fields
  • Custom Integrations
  • Custom Keywords
  • Custom Media Library
  • Custom Templates
  • Custom Text Us Now
  • Custom Users
  • Mobile App (Custom Users)
  • Sentiment Analysis for Customer Service
  • Unlimited 1:1 (MMS Included)
  • Unlimited Contacts
  • Unlimited Drip Campaigns
  • Unlimited Lines
  • Unlimited Recurring Texts
  • Unlimited Tags
  • Unlimited Text Blasts

User opinions about Textellent price and value

Value for money rating:

To see what individual users think of Textellent's price and value, check out the review snippets below.

“Our clients rely on their reminder texts which also helps us plan our busy days as they can easily cancel or inform us if they're running late.”
MT

Marie T.

Office Manager

“Instead of caling every clients before the season kicks off, I can send a mass text.”
SD

Salvador D.

Owner

Textellent integrations (47)

Integrations rated by users

We looked at 86 user reviews to identify which products are mentioned as Textellent integrations and how users feel about them.

Drake Tax logo
Drake Tax

Integration rating: 5.0 (2)

Integration rating: 5.0 (2)

It's where I provide client tax preparation

import tax returns for clients to have in their taxdome portal to keep all tax documents together

cw

cheryl w.

small business mgmt advisor

1/2
CCH iFirm logo
CCH iFirm

Integration rating: 4.0 (1)

Great program to be integrated

CCH iFirm integrates the client database information, including address, name, socials, etc.

SD

Salvador D.

Owner

1/2

Integration rating: 5.0 (1)

This software is the main reason I am using TD. The ability for automation and for my clients to be able to follow the progress as I complete their returns is really important to me. I am still learning on building the pipelines and I am not sure it is as integrated as I would like. For instance, when I update my client status in PS, will it update the pipeline. That I do not know yet as I haven't started tax returns and I have only used this product for a week and am still in the set up phase.

RR

Rachel R.

EA

Textellent customer support

What do users say about Textellent customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Textellent customer support.

A significant portion of users highlight fast, knowledgeable, and friendly customer support that is easy to reach when needed.

Multiple users appreciate having live assistance and prompt responses, making setup and troubleshooting much easier.

A minority of users mention occasional long wait times or concerns about support quality as the company grows.

Support options

24/7 (live rep)
Chat
Phone support
Email/help desk
Faqs/forum
Knowledge base

Training options

Webinars
Live online
Documentation

To see what individual users say about Textellent's customer support, check out the review snippets below.

“I love the CRM functions. But, most important is their customer service that is here to help you every step of the way.”

JS

Joseph S.

Tax Advisor

“Helps me and the team focus in other aspects.”

FP

Flor P.

Officer

“I think they have grown beyond their capacity to provide quality service. ”

PB

Pamela B.

Owner

Textellent FAQs

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