Augmented Support Pricing, Features, Reviews & Comparison of Alternatives

Augmented Support

Real-time remote AR for technical support

4.0/5 (1 review)

Augmented Support overview

Augmented Support is a cloud-based augmented reality solution which provides real-time remote technical support in field service and customer support sectors through voice and video technology. Incorporating real-time video annotations, screenshots, document sharing and chat functionality, plus remote object visualization, video call. adaptive video quality, and more, Augmented Support aims to deliver a comprehensive augmented reality solution.
augmentedsupport.solutions

Pricing

Starting from
€250/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Augmented Support screenshot: Call historyAugmented Support - Demo video - Technical RoomAugmented Support screenshot: Remote visualizationAugmented Support screenshot: Quick icon droppingAugmented Support screenshot: Real-time video annotation

Augmented Support reviews

Excellent
0
Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.0
  4.0
  4.0
  5.0
Tom Van Der Straete

First steps in AR in our operational environment

Used monthly for 6-12 months
Reviewed 2017-11-30
Review Source: Capterra

User friendly, easy to install on Android (not tested on Apple) Decent support from ViuMore, frequent upgrades and new features.

Read the full review

Augmented Support pricing

Starting from
€250/month
Pricing options
Free trial
Subscription
View Pricing Plans

One Team: €250/month billed annually for 850 minutes/month
One Business: €500/month billed annually for 2000 minutes/month
One Enterprise: €1000/month billed annually for 5000 minutes/month

Augmented Support features

Chat

API (160 other apps)
Activity Dashboard (77 other apps)
Automatic Notifications (76 other apps)
CRM Integration (69 other apps)
Contact History (68 other apps)
Customizable Branding (68 other apps)
Email Integration (70 other apps)
Instant Messaging (82 other apps)
Knowledge Base (95 other apps)
Monitoring (77 other apps)
Multi-Channel Communication (66 other apps)
Prioritizing (60 other apps)
Real Time Monitoring (55 other apps)
Reporting & Statistics (87 other apps)
Social Media Integration (70 other apps)
Surveys & Feedback (67 other apps)
Third Party Integration (94 other apps)
Ticket Management (60 other apps)
Workflow Management (63 other apps)

Additional information for Augmented Support

Key features of Augmented Support

  • Technician management
  • Real time support
  • Communication management
  • User management
  • Real time video annotations
  • Quick icons
  • Screenshot management
  • Picture management
  • Document management
  • Document sharing
  • Remote object visualization
  • Remote capture
  • Remote access
  • Remote document access
  • Offline mode
  • Chat
  • Video call management
  • Adaptive video quality
  • Call history
  • Multiplatform & multidevice
View All Features

Benefits

Real-time remote support aims to enhance response times.
Users can draw clear instructions using 2 way real-time video annotations.
Operates in offline mode.
Store, share and discuss documents in real-time.
Manage all users through an online admin panel.