Falcon.io Pricing, Features, Reviews & Comparison of Alternatives

Falcon.io

Unified social media marketing and management platform

4.51/5 (34 reviews)

Falcon.io overview

Falcon.io is a SaaS platform for social media monitoring, engagement, publishing, analytics & customer experience management, designed for social media markets. With the aim of providing businesses with the tools for social media marketing and customer experience management, Falcon.io offers features including social media listening, engagement, publishing, measuring and customer data management. Using the app, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles.

Content can be created, managed, scheduled, and published using Falcon.io’s various tools including an all-in-one campaign calendar which displays scheduled posts and content for multiple campaigns simultaneously. Content can be previewed and published across multiple social media channels and approval workflows can be setup ensure that content is of the required quality before publishing. Once published, Falcon.io allows users to monitor the performance of content and campaigns by providing visual reports on metrics such as engagement by channel, ROI, performance compared with competitors, and more.

In order to aid marketers with boosting their social media presence and encouraging engagement Falcon.io offers tools such as social media listening drawing insights from millions of online sources, analytics on trending topics within certain sectors, brand perception data, advanced search of data by keywords, word combinations, and exclusions, and much more.
www.falcon.io

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Falcon.io screenshot: The calendar tool allows users to schedule social media posts and campaignsFalcon.io // Introducing Falcon.ioFalcon.io screenshot: The dashboard provides an overview of trends, engagement, tasks, activities, and moreFalcon.io screenshot: Plan, schedule, edit, and post content across multiple social channelsFalcon.io screenshot: Create campaigns and assign them to teams, set reminders, and add labelsFalcon.io screenshot: Current assignments can be viewed in one board and prioritizedFalcon.io screenshot: Analyze audiences including their behavior and trending topicsFalcon.io screenshot: View analytics on topics and metrics such as mentions, activity, sources, and moreFalcon.io screenshot: Use the measure tool for benchmarking, performance analysis, team performance, and more

Falcon.io reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.2
  4.5
  4.5
Adrian Hooper

Overall, the best choice for your social network monitoring

Used daily for 1-2 years
Reviewed 2019-04-01
Review Source: GetApp

If you have to keep numerous channels in check, then Falcon is exactly what you need. The solution allows you to keep everything in order. It gives your team a comprehensive insight into your clients’ activities. We think it is one of the must-have programs.

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Gabriella Hersche

Very recommended social media management tool

Reviewed 2015-07-16
Review Source: Software Advice

Falcon Social has helped us to keep all the different social media channels in check. We are also using the BUILD tab a lot since it makes creating apps - such as Sweepstakes or Picture contests - a breeze. The MEASURE function lets you analyse and create reports for a miriad of topics such as page likes/unlikes, page views, total reach, engagement, all the way to your page fans by gender and age and much more. Falcon let's you also use UTM strings for campaigns so you can trace them easily with Google Analytics which is another huge plus for us. There are several different user rights, e.g. Moderator, Editor or Admin. This can be essential if you work with apprentices like we do. This way they can create Posts independently which are then automatically sent for approval to a user with corresponding rights. Another huge plus: If you ever have any questions which are not answered by their comprehensive support page called Knowledgebase, you can just start a chat session with the support staff. We have had quite a few chats in the past and the supporters are always helpful, fast and very friendly.

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Michael Homenok

Best in class software, easy to use, and feature-rich

Used daily for 6-12 months
Reviewed 2019-04-27
Review Source: Capterra

We use Falcon.io to monitor the sentiment, mentions and overall trends/virality of our clients social media profiles.

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Michael Homenok

Solid tool for social monitoring for both startups and enterprise-level users

Used weekly for 6-12 months
Reviewed 2018-10-03
Review Source: Capterra

We've integrated Falcon.io into our portfolio of tools we use in house, and we now use it for some of our largest national monitoring campaigns, and it handles everything we throw at it easily. It's also pretty good at handling multi-lingual campaigns as well, which was a prerequisite for any monitoring tool we chose. I'd heavily recommend Falcon to anyone in the market.

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Ben Cart

A wonderful social media tool with solid capabilities

Used daily for 1-2 years
Reviewed 2018-11-21
Review Source: Capterra

I LOVE that it can actually schedule instagram posts. that might not seem like a big deal, but it is. it truly works. The ability to copy/paste posts between networks (copy a FB post over to TW for example) and schedule them as well, is great too. the ability to tag your posts with internal tagging is also very helpful their "listen" feature is also quite useful for keeping track of what your target audience is up to and interested in.

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Falcon.io pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Falcon.io offers three service packages to suit companies of all sizes and social needs: Starter, Pro, and Premium. These offer varying platform features, services and support levels including onboarding sessions and dedicated Account Managers. Strategic Consultancy is also available.

Contact Falcon.io for pricing information.

Falcon.io features

API
Automatic Notifications
Campaign Analysis
Campaign Management
Content Management
Customizable Templates
Data Import/Export
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Real Time Data
Social Media Integration
Third Party Integration

A/B Testing (164 other apps)
Activity Dashboard (260 other apps)
Customizable Branding (218 other apps)
Drag & Drop Interface (225 other apps)
Email Marketing (164 other apps)
Reporting & Statistics (257 other apps)

Additional information for Falcon.io

Key features of Falcon.io

  • Manage all social networks on one platform
  • Real-time content performance analysis
  • Content editor with live preview & auto-save
  • Content calendar for scheduling posts
  • Governance layer and approval flow
  • Sentiment Indicator rates mentions and messages
  • Online help center
  • 7-day customer support
  • Tailored service plans
  • URL shortener
  • Inbox prioritizes incoming messages
  • Manage all customer data in individual profiles
  • Interaction data collected in enriched customer profiles.
  • Client database
  • Activity monitoring
  • Trend tracking
  • API availability
  • Organic and paid reach comparison
  • Mobile apps for publishing, engagement and approving posts
  • Google Analytics auto-tagging
  • Custom labels on campaigns, stock items, profiles
  • Newsfeed and geo-targeting
  • Audit trail
  • Automatic notifications
  • Boolean search
  • Calendar management
  • Campaign planning
  • Channel management
  • Collaborative workspace
  • Configurable workflow
  • Contact database
  • Content filtering
  • Content library
  • Content management
  • CRM integration
  • Customer database
  • Present social metrics in custom reports
  • Customizable templates
  • Data filtering
  • Data visualization
  • Event calendar
  • Labeling
  • Multi-channel management
  • Permission management
  • Progress tracking
  • Project notes
  • Integrated governance and approval processes
  • Real time analytics
  • Real time data
  • Real time notifications
  • Sentiment analysis
  • Social media integration
  • Task assign options for project admins
  • Third party integration
  • Social media monitoring
  • Task & role assignment
  • Channels performance
  • Multi-campaign
  • Prioritizing
  • Automated scheduling
  • Visual analytics
  • Campaign analysis
  • Risk alerts
  • Content repository
  • Alerts / escalation
  • Data import/export
  • Demographic data
  • Social network marketing
  • Social media metrics
  • Event scheduling
  • Multi-channel marketing
  • Social advertising
  • Team calendars
  • User activity monitoring
  • Communications calendar
  • Filtered views
  • Personalized profiles
  • Approval process control
  • Graphical data presentation
  • URL shortener
  • Sentiment scoring
  • User access controls
  • Monitoring
  • Performance management
  • Preview functionality
  • Campaign management
  • Performance reports
  • Collaboration tools
  • Engagement analytics
  • Commenting
  • Inbox management
  • Customer experience management
  • Campaign scheduling
  • Email alerts
  • Asset management
  • Social performance management
View All Features

Benefits

Manage social media monitoring, engagement, publishing, and analytics on one platform.

All customer interactions and their public data are compiled in enriched individual profiles.

Customer profiles can be aggregated and used for highly targeted segmentation.

A unique prioritization algorithm ranks social comments and messages by importance.

Governance and workflow features ease teamwork and ensure brand consistency.