HubSpot CRM - 2026 Pricing, Features, Reviews & Alternatives

“It is extremely important for me so I can track my email and other communications and relevant information about my customer base.”

“It is extremely important that our emails are tracked so that we, and other users, can see our contact with prospects/clients.”

“Sending and receiving emails and updates on clients is a must. This way, I can monitor all chats and conversations with ease.”

“I use my Gsuite to email all the leads from Hubspot. Literally one touch emails using the 5 templates it allowed me to add.”

“I use Gmail daily, and some days I don't open Hubspot, so getting an e-mail reminder for a task is crucial.”

“It helps me capture leads and prospects as well as maintain my email conversations with them and clients”

“Integrating HubSpot CRM with Gmail allows our Director to use the HubSpot Email Management.”

“It was good to integrate with Gmail and it worked perefectly and it was surprising.”

“Using templates saves time while enabling the team to send personalized emails.”

“Being able to sync my calendar and inbox directly with the contact and task management features in Hubspot is useful for tracking interactions without having to spend the time inputting that data manually”

“There we have a lot of critical information about the relation with the customers and projects.”

“It is important when it comes to time management. I dislike when it duplicates contacts.”

“To keep track of all communications without having to manually enter every interaction!”

“We are using zapier to parse the Live Chat data that is being sent to our email ( connected with Hubspot CRM) and then we send it to our other platforms.”

“It allows you to integrate with any other software system that has the capability of exporting data.”

“Zapier Integration is important for automation, I personally recommend my clients to use this. ”

“Zapier saved me so much time and headache in connecting together different web apps.”

“It made life easier when doing mail campaigns and providing results on how effective they were and recommendations on how to improve future campaigns.”

“One data transfer (via CSV) weekly from the marketing hub to the CRM and all the info your employees need is at their fingertips.”

“Without the HubSpot Marketing Hub, the rest of HubSpot is for naught. This hub truly makes HS the dream!”

“To be able to offer marketing related services from the HubSpot CRM, e.g. Sending Marketing emails”

“HubSpot WordPress integration helps us to convert visitors into leads through signup forms and automatically send them to lists. It helps us in list building for email marketing campaigns. ”

“All of our websites are built on the WordPress platform, so it was essential that HubSpot (or any CRM solution) play nice with our existing software.”

“website form entries land in Hubspot. Beneficial when working but would occasionally break connection and were difficult to integrate/set up. ”

“It's not important but both of them don't have all the features for Sales and Marketing so we need to use both.”

“Accurate syncing of data and enhanced communication and quality of data between sales and marketing. ”

“The salesforce x Hubspot integration is incredibly easy to set up and works seamlessly”

“We were able to store links to the calls in HubSpot, run reporting from it, and work right from dial pad as it feeds back into HubSpot ”

“It's important that I document customer interactions, and these are saved on the client profile.”

“This is our phone system we use for all company related calls across all departments”

“Allows me to get real time notifications of email replies and contact prospects within the 5 minute window”

“To send alerts to chat bot in Slack whenever an action was triggered in an automation.”

“We used Hubspot Calendly integration to automatically import any leads and meetings captured through the Calendly meeting scheduling page.”

“It has been very important when scheduling for virtual meetings with our customers.”

“Some clients use Mailchimp to communicate marketing message to their clients, so its important to be able to sync the data to Mailchimp”

“It helps me to send NewsLetter and Campaign Email straight from the Hubspot CRM”

“With the integration, we find it easy to interact and engage with leads and customers during marketing campaigns.”

“A very productive way of reaching out to the public through online campaigns. ”

“The gmail app add on means we can add companies / customers / deals straight from gmail without having to leave the tab, with all the info HubSpot can gather already populated. Such a time saver when every minute counts!”

“Meetings, minutes, emails etc all need to flow easily and this is handled very well.”

“We needed to be able to automate a part of the invoicing process and PandaDoc provided the tools for that.”

“Our Client Agreements and Invoices associate with deals. Enables full view to all.”

“We track a lot of information within Asana after the client is onboarded and active and wish there was a way to tie this information into Hubspot but the integration can only be used on the marketing side of things.”

“I can build out project management through Asana without starting from scratch”

“All invoices generated in Chargee against accounts should automatically update deals/opportunites that are being worked upon by the team. This simple function fails almost everytime on Hubspot. Integration needs to be more advanced, no updates on it whatsoever. ”

“This is the beating heart of our subscription service, and the two play well together.”

“After testing it successfully, I was able to avoid the cost of an additional accounting subscription through new services from my online business banking provider NovoBank which covered my basic invoicing needs.”

“All of my client's customers are in QBO - these are the contacts that the client wants to build higher contact relationships with to provide better customer service and generate future jobs.”

“Most recommended especially migrating information from linkedin to hubspot. Just 2 to 4 clicks and you're done.”

“All cold outreach prospecting is automated and imported into HubSpot with email addresses.”

“Run parallel to help keep track on customers and tasks. These consolidates all our work”

“We need to be able to interact and connect customers from our website to our CRM. ”

“Jotform is our form manager of choice, having this sync is of critical importance to any business that uses JotForm”

“We use Brevo to send marketting emails. The integration is critical to ensure our lists are up to date.”