App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
BenchmarkONE
5
89
4
54
3
9
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM & Marketing for small businesses and marketing agencies.
Table of Contents
Is this product right for your business?
Find out with a
BenchmarkONE - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
BenchmarkONE overview
What is BenchmarkONE?
BenchmarkONE is an integrated marketing automation and CRM platform that aims to helps users more effectively track and maintain both prospective and existing customers. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE is on a mission to make sure none of those hard-fought opportunities slip through the cracks.
Unlike other CRM and marketing automation solutions marketed to small businesses, BenchmarkONE is easy-to-learn and easy-to-use, even for busy small business owners. We’ll have you up and running in hours instead of weeks. Oh, and we're truly affordable for small businesses, too.
You’re running a tight ship, so when you need help, you need it now. Our friendly support team is always there when you need us. Talk to a real person and avoid getting lost in the queue.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Lead Management
Email Automation
Bugs and Issues
BenchmarkONE’s user interface
BenchmarkONE review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about BenchmarkONE?
Users say BenchmarkONE offers a user-friendly interface, affordable pricing, and helpful customer support, making it a strong choice for small businesses seeking CRM and email marketing tools. They find it easy to set up, navigate, and manage contacts, with intuitive campaign creation and effective automation features that streamline marketing efforts. They appreciate the detailed training resources and responsive support team.
Some report limitations in customization, occasional bugs, and a lack of advanced integrations or features compared to larger competitors. They mention minor issues with email formatting, reporting, and contact management, but feel the value and simplicity outweigh these drawbacks.
Select to learn more
Who uses BenchmarkONE?
Based on 155 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
BenchmarkONE's key features
Most critical features, based on insights from BenchmarkONE users:
All BenchmarkONE features
Features rating:
BenchmarkONE alternatives
BenchmarkONE
Starting from
49
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
Creatio CRM
Starting from
25
/user
Per month
monday.com
Starting from
9
/user
Per month
BenchmarkONE pricing
Pricing plans
Pricing details:
User opinions about BenchmarkONE price and value
Value for money rating:
Of 23 reviews that provide robust commentary on BenchmarkONE's price and value, mention it in a positive light.
Most users consider BenchmarkONE’s pricing structure highly attractive, noting it enables small businesses to access robust features usually reserved for pricier platforms. They indicate the software includes a wide range of tools at a lower cost than competitors, with all-inclusive plans that avoid hidden fees. Reviewers appreciate the cost-effectiveness compared to other CRMs and find the feature set substantial for the price. Some users report concerns about additional user costs and unclear billing details, and a few feel alternative free solutions may offer better value. Some reviewers find the price high relative to the return for certain needs.
, and
BenchmarkONE integrations (40)
Top integrations
BenchmarkONE customer support
What do users say about BenchmarkONE customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BenchmarkONE customer support.
A significant portion of users highlight the responsiveness and promptness of BenchmarkONE's customer support team.
Widespread user sentiment praises the support staff for being attentive, patient, and willing to go above and beyond.
Multiple users value the helpful onboarding, training sessions, and ongoing assistance provided by the support team.
A number of users appreciate the team's readiness to answer questions, resolve issues, and offer creative solutions.
Support options
Training options
To see what individual users say about BenchmarkONE's customer support, check out the review snippets below.
“Customer support was very interested and helped me a lot with my problems.”
Maud G.
Digital Marketing & Communications Manager
“Customer service was very responsive and helpful.”
Trish G.
Director of Marketing
BenchmarkONE FAQs
BenchmarkONE has the following typical customers:
Small Business, Freelancers, Mid-size Business
These products have better value for money
Q. What level of support does BenchmarkONE offer?
BenchmarkONE offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support