RotatorSurvey Pricing, Features, Reviews & Comparison of Alternatives

RotatorSurvey

Market research & survey system for public opinion agencies

4.72/5 (18 reviews)

RotatorSurvey overview

What is RotatorSurvey?

RotatorSurvey is a cloud-based and on-premise survey platform designed to help market research and public opinion agencies of all sizes conduct surveys and manage research studies. Key features include data capture, quality control, offline access, role-based permissions, participant database creation, quota management, and feedback evaluation.

The application enables professionals to create questionnaires for surveys, define skips logic and validation rules, and collect data via phone interviews, mobile devices, kiosks, and printed paper or online modes. The platform comes with a Rotator Study Modeler module, which helps researchers design and deploy quantitative studies based on the survey data. Team members can also classify text from open-ended questions and analyze results through charts and reports.

RotatorSurvey lets professionals add, delete, hide, or reorder questions, perform sentiment analysis during interviews, and track and eliminate human errors while preparing surveys. The solution also offers integration with various third-party applications such as Microsoft Excel, Word, and PowerPoint, facilitating the exportation of data.
rotatorsurvey.com

Pricing

Starting from
$50/year
Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, India and 3 other markets, Germany, Brazil, Mexico

Supported languages

English, Portuguese, Spanish
RotatorSurvey screenshot: Rotator Survey questionnaire designEncuestas móviles en tables en 5 minutosRotatorSurvey screenshot: RotatorSurvey interview flowRotatorSurvey screenshot: RotatorSurvey OLAP analyzer

RotatorSurvey user reviews

Excellent
13

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.5
  4.7
  4.6
Gabriel Wald

Great value for the money. Making serious suveys even with beginners.

Used monthly for 2+ years
Reviewed 2019-01-24
Review Source: Capterra

Definitely a tool aligned with today´s needs. Lowers costs and time, from a freelancer to a big department. It might not substitute some classics like Spss, but for sure will help you get clean data very easily, even hiring beginners, because you don´t need more than a basic training to start.

Pros
Extremely easy to use, specially for beginners. You don´t need to be an expert to understand de basic approach. Everyone with average intelligence can get the hang of it. On the other hand, even if you are a pro, you will find an easy way to build you survey, codify open answers, check data quality and get a preview of your results on the go. Great for someone who can´t hire a processing expert or need to cut down processing costs. I personally like very much that, as I build the questions, the quality controls are already being programed automatically. and if I have special needs for quiality check, the interface is very friendly for programing logic rules. When it comes to porcentages analysis, it is extremely easy to build massive or simple tables with the classic Z test, desciptive stats and T tests. I also like very much the cutomer service. There has not be even one time that Rotator´s team did not solve my problems very quickly.

Cons
The lack of a strong statistical package. Rotator is obviously oriented to building surveys and get data easily, analyze basic tables and descriptive stats (which covers most of the every day work for many). But for some of us, who make a living out of solving complex issues with multivariate anaysis, it might still need the use of excel and the classic apps like Spss.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Laura Sandino Perdomo

Great tool and great customer support

Used daily for 2+ years
Reviewed 2016-08-22
Review Source: Capterra

The tool is been improving since I meet it three years ago. Now I can say Rotator Surveys is our tool of work, and we can be sure that it is going to grow up with us as much as we need.

Pros
The features and the funtionality are the best in the market. And I´ve ever met a customer service like Rotators, they are always taking care of any issue we had.

Cons
The offline surveys still have some losses when the surveys are too long

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Craig Kolb

Excellent support and lightning fast development

Used monthly for 6-12 months
Reviewed 2020-11-18
Review Source: Capterra

Excellent. Rotator fills the features gap left by the typical SAAS online survey apps. When you don't need branded urls or mass mailing Rotator is a good option. Other companies can learn from Rotator's excellent support.

Pros
The support is very responsive and helpful. The developers implement new features / suggestions and are eager to improve. Rotator's programming team is extremely fast, most software developers are much slower and less agile. Also, many competitors seem to have no experience with actually conducting research themselves and ignore professional features. For example many do not have the ability to apply sample weights, a must have to deal with selection bias, non-response and coverage bias. Many do not have a mask (obfuscation) feature. So I would say Rotator is more advanced than some of the more well known brands.

Cons
Perhaps more of a wish than a complaint, but it would be useful one day to perhaps add a bulk export for charts etc. to PowerPoint and to add a mass email feature, along with ability to copy paste or import answer choices for ratings matrices. Also wouldn't mind if some of the warnings /checks could be switched off or automated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Abraham Tamez

Education purposes

Used occasionally for free trial
Reviewed 2019-07-19
Review Source: Capterra

Great, but, as a non profit organization or use, its to expensive las

Pros
It is a great tool, for organizing data.

Cons
A little bit complex for non computer users

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 0/10

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Roberto Knill

Very complete fast and reliable Survey Software for Windows

Used monthly for 6-12 months
Reviewed 2016-08-20
Review Source: Capterra

This is truly one of the most flexible and user-friendly professional software of any kind that I've ever experienced. The overall system is very comprehensive and the modules offered are very consistent and complete too. So far I have used the PAPI survey module and I am happy with its scope and general performance; the administration of the survey processes is very straight forward and in general terms, the GUI interfaces and look and feel are intuitive. I'm considering to upgrade my Rotator Survey to a more complete version which includes the CAPI option to support tablets, smartphones and mobile devices. In addition to performance and look and feel, the price of the product is very competitive. I did my research on google and searched for 'professional survey software packages' and for the same functionality, I'm saving a pretty money. The price/value ratio of this product is one best in the survey industry. I do recommend this product to universities, researchers and market research firms.

Pros
I liked the way the survey processes are monitored and administered, I also liked the fact that you got help bubbles all over, you don't really need to read a manual to be productive with this software.

Cons
Setup Installation is definitely the bad side, although I did not have too much trouble doing it.

Response from Rotator Software


Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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RotatorSurvey pricing

Starting from
$50/year
Pricing options
Free
Subscription
View Pricing Plans

Version Starter Plan: Free

Academia Edition Plan: $50 for 4 months use

Surveys Modeler Professional Edition Plan: $149/year

Surveys OLAP Analyzer Professional Edition Add-on: $99/year

For promotional or enterprise packages, contact Rotator Software.

RotatorSurvey features

Customizable Templates
Reporting & Statistics
Surveys & Feedback
Third Party Integration

API (465 other apps)
Activity Dashboard (313 other apps)
Activity Tracking (203 other apps)
Automatic Notifications (248 other apps)
Calendar Management (216 other apps)
Contact Management (172 other apps)
Custom Fields (166 other apps)
Customer Database (207 other apps)
Customizable Branding (258 other apps)
Customizable Reporting (194 other apps)
Data Import/Export (234 other apps)
Electronic Payments (176 other apps)
Email Integration (228 other apps)
Real Time Data (161 other apps)
Reminders (214 other apps)
Social Media Integration (206 other apps)

Videos and tutorials

Additional information for RotatorSurvey

Key features of RotatorSurvey

  • Data Analysis Tools
  • Data Cleansing
  • Data Duplication
  • Data Retrieval
  • Email Marketing
  • Image Capture
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Paper Survey
  • Phone Survey
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Survey Builder
View All Features