Heartland Retail Pricing

The Springboard Retail team hails from a multi-store retail background so they know first-hand what POS software needs to do, how it should work and that it must to be simple and intuitive to use. That is exactly what they have created; no fluff, incredibly flexible and reliable software that is as close as one can get to a custom written solution, offered at a reasonable price. Unlike many other platforms...

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I'm hard pressed to find fault with Springboard Retail as it quite capably addresses all of our retail apparel multi-store needs. That said, there are aspects that can and undoubtedly will be improved upon to make it applicable to a wider range of specialty businesses. For example, I don't think it specifically handles service/repair requests, but with a little creativity and assistance from their...

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Ease of use - intuitive nature Support team - always feel as if we are partners working together Dynamic Reporting Easy to customize certain fields to fit business needs Real-time reporting and sales sales metrics Mobility - using ipads within the stores, viewing results via smartphone Integration - happy with the timeline, support, and ease Training - very easy to train on this software, love the training mode Knowledge base - this is such a big plus. The articles are current and easy to find quickly Search capability - this is easily overlooked, but being able to put in part of an item's name, number or description and find what you need is huge! Same with customer information.

Within the current software, I would like to be able to use a fiscal calendar vs the Gregorian calendar. Outside of software- although Springboard Retail is focusing on their core competencies, I do wish the following was available within the software and not through third parties: Time clock feature Loyalty/VIP Customer feature Integrated payment - we use Clover and integrate

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Customer service. Web based, allows access anywhere.

Extra monthly charge for using POS on an iPad even if I use it for just 1 day. Not cheap, but worth the price.

POS is easy to use.

VERY pricey!!!!!!!!!!!!!! Plus the additional spend for adding another terminal just to use at off-site events is cost prohibitive when there are other options out there for less money or for free.

No need for quickbooks. My accountant pulls reports straight from Springboard at the end of the year. Also I love the inventory management and ability to create one day price changes for sales

Customer support is lacking. Gift cards can’t be scanned through credit card reader even when they have the magnetic strip.

It's easy for my seasonal employees to use, but not remarkably more or less than any other POS.

I was sold, "So much more than point of sale. Springboard Retail is a powerful, cloud POS software and retail management platform designed to help you sell more, smarter." So far it has entirely failed to live up to that billing. Rather cumbersome to put transactions on hold & recall, no time clock feature, a 4 to 5 step purchase order to purchase receipt function that is again, a bit cumbersome.

Nothing at all, everything was expensive to set up. We were sold equipment we already had on hand before installation. The POS system itself was very outdated and hard for myself, and my employees to use. Does not have a tipping system as we were told by representative prior to set up.

Everything, the fees, the monthly cost, and how outdated the system was on functionally and use compared to what is out there in the market.

Springboard retail is a great point of sale software. You can have your inventory save in a cloud, your costumer preferences saved in the app, wich helps vendors to push sales and find the best matches for the buyer and improve revenue. It also generates multiple graphics and informations for better managing your stores, knowing every information about your products and how they're selling. Is a great tool to have.

It doesn't have a free version and the single store option is expensive. I believe that the multi store or franchise are more attractive.

I love it. It's easy to learn, easy to navigate, and user-friendly even on the first try. Customer service is awesome and it's great for the price.

Sometimes it runs a little slow and has a couple of glitches but that depends on the day, so no real complaints.

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It has a simple interface that makes transactions as easy as possible.

The cost is still not too minimal and could be better going forward.

I was trying various POS systems and I almost purchased this system but it could not do what I needed it to. The only pro I can come up with is that customer service went out of their way to try and make this work for us.

Cons? Several. It was not that easy to use. It cost more than some competitors and if you need more than one location - forget it!