SurveyMonkey Enterprise Reviews

This tool have all features you can imagine for electronic surveys.

During the time my company experienced this tool, there were many separate accounts used by different parts of my organization, with little to non orchestration among the accounts. This seems to be available now, but it was one of the main pain-points, causing my company to move to another preferred vendor.

SurveyMonkey Enterprise is the best survey software for our customers. They love taking our surveys, and they appreciate the insights we get from them.

The templates in SurveyMonkey Enterprise are a bit limited. There are a number of different templates to choose from, but they're all pretty basic. If you're looking for a more customized survey, you'll need to start from scratch. However, SurveyMonkey Enterprise offers a wide range of features that can be customized to fit the needs of any team or organization.

Survey monkey was all the rave 5-10 years ago but has been surpassed in ease of use by competing platforms. Yes you can make surveys, yes it’s relatively easy to use, yes it’s cheap. The data reporting is simple and easy to export if needed and the secure survey option is great for the workplace. It’s relatively user friendly but the site can seem a little busy and hard for the eye to follow.

I honestly don’t have any specific complaints about functionality or design, but I find myself using competing platforms without thinking twice. My needs do not require a heavy amount of data analysis so a much simpler and user friendly platform like google forms meets my needs much better. Survey monkey would be great for someone with more complex needs that require custom data reporting.

SurveyMonkey gives me tremendous value for money and is packed with impressive features that gives me the bang I need for my buck. At my company, I mainly use this solution for Complaints Management and continuous improvement. I am able to monitor the progress of the investigation, root causes and corrective action. This enables effective management for customer satisfaction and customer engagement.

SurveyMonkey works well, however, it's data analytics can be improved to gain deeper insights from customers.

The interface is easy to use and the surveys are always very clean and responsive. The ability to make a survey only takes a few minutes because most of it is guided on the administration side and allows it to be done in only a few clicks. It’s also incredible easy to track the survey stats after it is sent out.

The software is a little too “cut and dry”. Even though it’s easy to create a survey that looks beautiful, I still find myself wishing I could embed in the survey or add plugins to make it fully customizable to my direct branding. I also wish an API was offered so it wasn’t directly on the survey monkey website and I could have a bit more freedom in placing the surveys in emails or places on my website.

The reporting in SurveyMonkey Enterprise is great. I can learn a lot from my surveys, and it's easy to understand the results.

The mobile version has room for improvement.

It is very easy to create a survey and share it with the people you want. Questions can be copy and pasted into a form and will be auto formatted saving you time. You can preview the survey before submitting it and add images.

The price is a bit high. Also, the amount of ways to pull results can be overwhelming. It’s hard to pull the same report twice.

This software is SO easy to use, as both a surveyor and survey taker. It's so well known, and frankly universal.

It really could do for an update, I would love some sleeker, less branded options. Although it is super easy to use, and familiar, I would love to see some more personalized updates for the actual surveys we are sending out.

What I like best about the tool is its ease of use and the ability to create custom surveys to meet my specific business needs. I also like that the tool provides access to a wide range of survey templates to help get started quickly and efficiently.

What I like least is that the process of analyzing and presenting the survey results is quite limited and lacks advanced options compared to other business survey tools. I also found that the lack of customization on certain features can be a bit restrictive in terms of how the surveys can be set up.

You can use the free version with the same quality, or you can pay and have your survey customized. The paid version is very affordable.

I don't see any negative side of this product.

This site is one of the easiest survey sites online today! The layout of the questions are very easy to use & answer. It makes taking surveys so simple that it makes both the survey makers & survey takers amazed! It's both website based & has an app that can be downloaded to make extra money on! Highly recommended!

Sometimes not enough surveys to pick from!

SurveyMonkey presents a clean and efficient way to collect large scale data, particularly by making it easy to email surveys to large email lists. It’s analysis also makes it easy to distinguish trends within the data without too much rigorous self-analysis.

Despite its large amount of features. Its free plan is rather limited and a proper survey (with a large sample size) would require users to sign up. This is a disadvantage compared to alternatives such as Google or MS forms.

What I like most about SurveyMonkey Enterprise is that it let's us secure our data and be in control of it. It has a centralized administration feature that let's us distribute our gathered and pre-existing data to those who are meant to have them and secure it from any other party that aren't supposed to get a grasp of our data. This means, besides privacy and security, it enables us to share only the right data for the right user and that is very important when handling collected data, making SurveyMonkey Enterprise, truly helpful!

We do not only keep safe gathered data and make use of it and utilize it to it's full potential, we can also integrate data that we have prior, through SurveyMonkey Enterprise. I like everything about it to be honest and it's been a big help to us in the office.

Plenty of features and nice interface. The reports are fairly powerful and well done.

Not that user friendly. I couldn't create an automated email to receive when new surveys were completed. They do not have features like smileys to gage if the customers were happy or not with our service. We cannot prepopulate an answer (e.g. Having "YES" as the default answer and the customer can change it to "NO" .

This survey software is very easy to use and does a lot more than your typical survey would provide. I really like the question branching feature that not a lot of other applications provide.

One thing that is could be improved is the design of the software and additional instructions on how to navigate around the software. I think it was a little overwhelming to get to know how to use all of the features but once you get the hang of it you’ll never forget it

The whole platform is very intuitive and easy to use. It also prompts options you may not have thought of which is a great benefit when you're building something fast and want it to look great.

Overall not much to complain about here. It would be great to have a little more design flexibility like that of Typeform. But overall we like it.

SurveyMonkey surveys are so great because they are easy to use and you can analyze the data from the surveys in so many different ways. It is easy to create the surveys, to collect responses, and to view the results.

There are limited customization options with only about 12 design themes to choose from, so it may be difficult to perfectly integrate the theme into what you need for your use.

I like that everything is simple, yet effective, not more or less then it's intended for.

There is nothing that I like the least, it does what I expect from it.

The ease of creating a survey is superb. You can get a basic report, but there is also the possibility to dive in deeper. And the tool is quite flexible but still easy to operate.

The software provides you with a pop-up to place on your website. Unfortunatly this is a bit outdated and terrible experience for websitevisitors.

I especially like that it is very user friendly.

Are there collaborative features? Other than this there is nothing I do not like.

It’s super easy and accessible to use and can easily be personalised to the needs of the user, however simple or complex

A dark mode would be appreciated as someone with visual issues

Survey Monkey is very user friendly for anyone looking to send out a survey

can be difficult to navigate when trying to make complex answer options

What I liked the most about using SurveyMonkey was the robust set of features that suited our feedback collection purposes quite comprehensively.

What I liked least about using SurveyMonkey was how the best pf their features, like the tracking and the best of their analytics; were all locked behind their paywall. This wasn't so good because for some of these features; we'd have been more confident to pay for them had we used them, even if it was a trial version.

SurveyMonkey offers a great experience for those who search for a tool that is able to generate an analysis from an opinion coming from your staff or an opinion coming from customers.

In order to understand a the features that it offers you will need to spend some time trying out things until you're able to deploy it correctly.

The product is easy to use whether you're creating or completing the survey.

There weren't many things that I didnt like.