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Customer Experience Software for Large Enterprises (2026) - Page 2

Last updated: March 2026

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562 software options

Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

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LiveAgent logo

Multichannel customer care solution with an AI chatbot

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LiveAgent is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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SumUp logo

POS and payments processing software

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SumUp is available for Large Enterprises and offers the following support options: Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

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Typeform logo

Interactive form builder for data collection

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Typeform is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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EngageBay CRM is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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Intercom logo

AI-powered customer service with helpdesk

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Intercom is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

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Trustpilot logo

Customer review management platform for online businesses

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Trustpilot is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye is available for Large Enterprises and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Tidio logo

Aill-in-one customer support software with AI features

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Tidio is available for Large Enterprises and offers the following support options: Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, FAQs/Forum.

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

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Lime Connect is available for Large Enterprises and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support.

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Hotjar logo

Digital experience insights for any business selling online

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Hotjar is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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XM for Strategy & Research logo

Customer insights & brand research survey management tool

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XM for Strategy & Research is available for Large Enterprises and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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Survio logo

Turn feedback into growth with Survio.

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Survio is available for Large Enterprises and offers the following support options: Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum.

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Zoho Survey logo
Category Leaders

Cloud-based tool for creating and manging surveys

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Zoho Survey is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Kangaroo logo
Category Leaders

An all-in-one Loyalty and Marketing Platform for businesses.

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Kangaroo is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

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Nicereply logo

The effortless way to champion customer experience

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Nicereply is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Swell logo

Cloud-based customer experience management platform

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Swell is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Yotpo logo

Marketing platform for collecting and showcasing reviews

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Yotpo is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Yonyx logo

Decision tree driven Interactive guides for customer service

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Yonyx is available for Large Enterprises and offers the following support options: Phone Support, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base.

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NiceJob logo

Reputation marketing with reviews, social & SEO tools

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NiceJob is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Lucky Orange logo
Category Leaders

All-in-one conversion optimization suite for website owners

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Lucky Orange is available for Large Enterprises and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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KnowledgeOwl logo

Knowledge base and documentation software

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KnowledgeOwl is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

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