HappyFox Chat Reviews

Pros
HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing.

Cons
HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Great support. Automatic translation. Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. Android app available. When I'm busy, I can either show no chat available, or have an offline email-only "mode".

Cons
I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Design

Cons
Somewhat clumsy

Rating breakdown

Likelihood to recommend: 10/10

Pros
Well, it's fairly easy to use and fairly affordable compared to competition.

Cons
They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem? Not good.

Rating breakdown

Likelihood to recommend: 1/10

Pros
UI and ease of use

Cons
A bit expensive

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Integration with Slack, Google Analytics, Pipedrive - Multiple chats can be handled at once - Desktop and mobile apps

Cons
- Little expensive - Some nice features are available only for users in paid plans

Rating breakdown

Likelihood to recommend: 10/10

Pros
Customer history of chats and actions is provided real-time. Plenty of extensions. Affordable. Awesome customer support :) Nice commands

Cons
App is paid Missing - Cobrowsing; Push-pages, remote screenshots

Rating breakdown

Likelihood to recommend: 10/10

Pros
I use this software daily on my WooCommerce website. What I like the most is the ease of use and the very comprehensive integration that is allowed with WooCommerce

Cons
I would say that even if it is very easy to use, the numerous sections and menus can be just a bit messy sometimes

Rating breakdown

Likelihood to recommend: 8/10

Pros
WooCommerce and Facebook tie-in. Intuitive and easy to use.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love that HappyFoxChat connects with so many apps and channels. Finally, a practical omni tool for connecting with customers.

Cons
There are a couple minor gripes with the design of the chat widgets, but they're mostly preference-based. Some chat services like Intercom have a better UI, but they're also exponentially more costly.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The design, ease of use and integrations.

Cons
Nothing so far.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Very user friendly design. Also, it is affordable for a starting business. New features have been adding up from recent new updates. It is a very good tool to connect with customers to increase sales.

Cons
Many people doesn't know about the software therefore needs more marketing. Need to add more features and updating. New chat designs needed to be added.

Rating breakdown

Likelihood to recommend: 8/10

Rating breakdown

Rating breakdown

Rating breakdown

Likelihood to recommend: 9/10