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Zoho Marketing Automation Logo

Multichannel marketing automation, simplified

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Zoho Marketing Automation - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Zoho Marketing Automation overview

What is Zoho Marketing Automation?

Zoho Marketing Automation is an all-in-one marketing automation platform trusted by over 100K+ users worldwide to simplify and automate campaigns across multiple channels like, email, SMS, WhatsApp, social media, and webpages.

With built-in analytics, lead scoring, attribution, and a marketing planner, Zoho Marketing Automation enables teams to execute smarter, nurture better, and convert faster.

Highlights of Zoho Marketing Automation

1. Build multichannel customer journeys across email, SMS, WhatsApp, social media, and webpages.

2. Visually map, launch, and automate complex multichannel campaigns using drag-and-drop functionality.

3. Measure and optimize how your journeys are performing with advanced analytics that track website behavior, lead attribution, lead path tracing, and more.

4. Simplify lead-to-revenue conversion by replacing manual guesswork with automated, rule-based scoring and nurturing systems.

5. Schedule, organize, and track all your campaign activities in one place for smoother, on-time execution with ZMA's built-in Marketing Calendar.

6. Automate ecommerce tasks like abandoned cart reminders and confirmations, sync your store data using integration platforms, and leverage these workflows to increase sales, cut costs, and improve customer experience.

Zoho Marketing Automation helps businesses manage and automate their entire marketing journeys from lead generation to revenue. It unifies data, supports multichannel engagement across email, SMS, WhatsApp, social media, and webpages, and simplifies campaign creation with a drag-and-drop builder.

With website analytics, lead scoring, attribution insights, and a built in marketing planner, teams can optimize performance. Ecommerce brands can also automate follow-ups, recover abandoned carts, and boost sales with AI-driven product recommendations.

Experience unified marketing, automation, and analytics, all in one platform.

Sign up today and turn your marketing automation investment into measurable growth.

Starting price

19 /
per month

Alternatives

with better value for money

Zoho Marketing Automation’s user interface

Ease of use rating:

Zoho Marketing Automation reviews

Overall rating

4.4

/5

14

Positive reviews

71

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.71/10
Rating distribution

5

4

3

2

1

9

3

1

1

0

Who uses Zoho Marketing Automation?

Based on 14 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Leisure, Travel & Tourism
Hospital & Health Care
Computer Software
Others

Use cases

Email Marketing
Marketing Automation
Content Marketing
Marketing Analytics

Zoho Marketing Automation's key features

Most critical features, based on insights from Zoho Marketing Automation users:

Campaign scheduling
CAN-SPAM compliance
Event triggered actions
Contact management
Autoresponders
WYSIWYG editor

All Zoho Marketing Automation features

Features rating:

A/B testing
Activity dashboard
Activity tracking
Advertising management
Alerts/Notifications
API
Audience targeting
Autoresponders
Behavior tracking
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
Campaign tracking
CAN-SPAM compliance
Channel management
Click tracking
Contact database
Contact management
Content management
Conversion Rate Optimization
Conversion tracking
CRM
Cross channel attribution
Customer activity tracking
Customer journey mapping
Customer segmentation
Customer surveys
Customizable branding
Customizable ctas
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Customization
Dashboard
Data import/export
Drag & drop
Drip campaigns
Dynamic content
Editorial Calendar
Email campaign management
Email management
Email marketing
Email templates
Email tracking
Engagement tracking
Event triggered actions
Filtering
Image library
Landing pages/web forms
Lead capture
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead scoring
List management
Marketing automation
Marketing calendar
Mobile access
Mobile optimization
Monitoring
Multi-Campaign
Multi-Channel attribution
Multi-Channel campaigns
Multi-Channel communication
Multi-Channel management
Multi-Channel marketing
Multi-Touch attribution
Multivariate testing
Performance metrics
Personalization
Product recommendations
Publish scheduling
Real-Time analytics
Real-Time data
Reminders
Reporting/Analytics
Reporting & statistics
ROI tracking
Search/Filter
Segmentation
SMS marketing
Social marketing
Social media integration
Social media monitoring
Social promotion
Template management
Third-Party integrations
Visitor tracking
Visual analytics
Web forms
Website analytics
Website visitor tracking
Workflow management
WYSIWYG editor

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Zoho Marketing Automation pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

19

Per month

Features included:

  • 10 users
  • Number of visitors = contact count*2
  • Basic contact management (lists and life cycle stages)
  • Basic segmentation
  • Signup forms
  • Basic journey builder
  • pre-built journey templates
  • Basic email marketing
  • SMS Marketing
  • Social Media Marketing
  • Website behavior tracking
  • Website goals
  • Compliance check
  • Integration with 40+ apps

Professional

29

Features included:

  • Features in Standard plan
  • 15 users
  • Number of visitors = contact count*5
  • Complete contact management (lists, scoring, tags, life cycle stages)
  • Advanced segmentation
  • Advanced journey builder
  • Journey templates with reports
  • Contact path tracing
  • Custom re-entry criteria in journeys
  • Landing pages
  • Basic pop-up forms
  • Marketing planner
  • Advanced email marketing
  • Email campaign A/B testing
  • Scheduling in social campaigns
  • Smart URLs
  • Ecommerce marketing

Enterprise

59

Per month

Contact vendor for more details

User opinions about Zoho Marketing Automation price and value

Value for money rating:

Zoho Marketing Automation integrations (32)

Integrations rated by users

We looked at 14 user reviews to identify which products are mentioned as Zoho Marketing Automation integrations and how users feel about them.

Integration rating: 5.0 (2)

Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows

Verified reviewer profile picture

Kartikeya G.

Property Manager

Integration rating: 4.0 (2)

I need to share files with my team

DL

Dorle L.

Global Payroll Administrator

Zoho Survey logo
Zoho Survey

Integration rating: 5.0 (1)

Zoho Marketing Automation support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat

Training options

Documentation
Videos
Webinars
In Person
Live Online

Zoho Marketing Automation FAQs

Related categories