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Best Call Center Software with API

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Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

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Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

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Twilio

4.6
(245)

Voice and messaging for your web and mobile applications

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Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Balto

4.7
(3)

Call center phone coaching for sales & customer service reps

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Balto understands phone conversations and automatically tells reps what to say, live on each call.

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Aircall

4.3
(216)

Phone system for support and sales teams

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Make every phone conversation count and give time back to your reps with 70+ CRM, helpdesk, and software integrations.

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Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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RingCentral Contact Center

4.3
(155)

The Collaborative Contact Center solution from the industry

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Transform customer engagement with Collaborative Call & Contact Centre technology: Omnichannel routing; CRM integrations; Agent management tools; Actionable analytics

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ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

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Cloud-based scalable call center solutions are in reach of every sized business in every industry.

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Salesforce Service Cloud

4.4
(510)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

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NICE inContact

4.2
(456)

Cloud Contact Center Software

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Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences

Read more about NICE inContact

LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

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LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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Convoso

4.7
(16)

Dial Smarter, Not Harder

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Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

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Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Kixie PowerCall

4.8
(147)

Ultra-reliable, easily-automated calling & texting for sales

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Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.

Read more about Kixie PowerCall

Samespace

3.6
(14)

Communication platform for sales & helpdesk teams

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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

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Scorebuddy

4.5
(40)

All-in-One Quality Management Platform for Contact Centers

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Scorebuddy is a multi-award-winning, purpose-built call center Quality Management solution. Tie quality to business strategy by creating customer-outcome based scorecards. Analyze trends and identify root causes of skill or process deficiencies to drive continuous customer experience improvement.

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Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

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Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

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VoIPstudio

4.6
(26)

VoIP phone service provider for staff communication

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VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking

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Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

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XCALLY

4.8
(82)

Omnichannel contact center management

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XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

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Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

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Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

Read more about Newfies-Dialer

Omnis

(0)

Contact center solution for customer engagement

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Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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Great customer service starts with better Contact Center software!

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User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

Read more about User.com

Zadarma

3.7
(32)

Business phone system for companies of all sizes

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Zadarma offers a new generation of business phone system with virtual numbers from 100 countries, free Cloud PBX, free CRM and widgets.

Read more about Zadarma

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