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Genesys Cloud

4.1
(108)

Mobile optimized cloud call center with multichannel routing

Subscription
Cloud 1: $75USD per user, per month (annual payment available) Cloud 2: $110USD per user, per month (annual payment available) Cloud 3: $140USD per user, per month (annual payment available)

Read more about Genesys Cloud

Aircall

4.2
(183)

Phone system for support and sales teams

Subscription
Essentials: $30/user/month (billed annually) or $40/user/month (billed monthly). Professional call center features, unlimited inbound calls (toll-free excluded), integrations and API, smart queuing, phone support. Professional: $50/user/month (billed annually) or $70/user/month (billed monthly). All Essentials features, plus Salesforce integration, PowerDialer, advanced analytics and reporting, live call monitoring, unlimited concurrent calls, dedicated account manager and premium support. 1 number included in each plan. Add extra numbers on any plan for $6/month.

Read more about Aircall

Balto

4.7
(3)

Call center phone coaching for sales & customer service reps

Subscription
Request a demo via the website to receive full pricing information.

Read more about Balto

Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

Subscription
More information on pricing tiers can found at www.talkdesk.com/pricing

Read more about Talkdesk

NICE inContact

4.2
(455)

Cloud Contact Center Software

Salesforce Service Cloud

4.4
(509)

Customer Service & Field Service Management Solutions

Subscription
Lightning Essentials: $25 / user / month Lightning Professional: $75 / user/ month Lightning Enterprise: $150 / user/ month Lightning Performance: $300 / user/ month All plans are billed annually.

Read more about Salesforce Service Cloud

LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

Subscription
LogMeIn Rescue Yearly: $1,299.00 LogMeIn Rescue Monthly: $108.25 Add support for Smartphone devices: $450.00

Read more about LogMeIn Rescue

Convoso

4.7
(16)

Dial Smarter, Not Harder

Subscription
Priced per seat (reoccurring on a monthly basis) + cost per minutes

Read more about Convoso

CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

Subscription
CallTrackingMetrics is available in three monthly plan options. The Business Plan costs $39 per month for call and text tracking, call recording, basic call routing, and more. The Marketing Plan costs $99 per month and includes everything in the Business Plan plus unlimited web form tracking, conversion analytics, enhanced security, and more. The Contact Center plan costs $299 per month and includes everything in the Marketing Plan plus additional integrations, advanced call routing, predictive dialer, a soft phone system, and more.

Read more about CallTrackingMetrics

Zendesk

4.4
(2,549)

Service-first CRM company that builds support & sales tools

Subscription
Please contact Zendesk for complete pricing details.

Read more about Zendesk

Intradiem

4.3
(15)

Workforce automation solution for optimizing operations

Subscription
Contact Intradiem for pricing details.

Read more about Intradiem

Samespace

(0)

Communication platform for sales & helpdesk teams

Subscription
Contact Samespace for detailed pricing information.

Read more about Samespace

Scorebuddy

4.5
(40)

All-in-One Quality Management Platform for Contact Centers

Subscription
Scorebuddy is charged based on the number of users on the system in the month, and with tiered pricing. There are three Packages to chose from, Essential (core features to get started today), Elite (offering the full Engagement Suite) or Enterprise (all access suite incl. Deep Dive Analytics). DashboardFull feature comparison can be viewed here https://scorebuddyqa.com/us/pricing/

Read more about Scorebuddy

Freshcaller

4.0
(22)

Modern Phone System for customer support & sales

Subscription
Sprout - Free Blossom - $15 per agent per month (paid yearly) and $19 per agent per month (paid monthly) Garden - $29 per agent per month (paid yearly) and $39 per agent per month (paid monthly) Estate - $45 per agent per month (paid yearly) and $59 per agent per month (paid monthly) Forest - $69 per agent per month (paid yearly) and $99 per agent per month (paid monthly)

Read more about Freshcaller

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

Subscription
Contact Dialing Innovations for pricing information.

Read more about Dialing Innovations Call Center Application Suite

XCALLY

4.8
(82)

Omnichannel contact center management

Subscription
Choose from four plans: Plus, Omni-Gold, Dialer-Gold, Ultimate. Choose from monthly, annual or lifetime licenses based on the number of concurrent agents. Available also: supervisor licenses and PBX extension licenses. Contact Xenialab for pricing information.

Read more about XCALLY

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

Subscription
Pricing is dependent on capacity requirements. For 10 agents: $199 per month For 20 agents: $399 per month For 40 agents: $599 per month For 80 agents: $999 per month

Read more about Newfies-Dialer

Kixie PowerCall

4.8
(144)

Ultra-reliable, easily-automated calling & texting for sales

Subscription
Integrated: $29 per month Enterprise: $55 per month Contact Kixie for more detailed pricing

Read more about Kixie PowerCall

LiveAgent

4.7
(1,001)

Great customer service starts with better help desk software

Subscription
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.

Read more about LiveAgent

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

Subscription
User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is calculated based on the number of contacts you have in your database and the features you choose.

Read more about User.com

Zadarma

3.7
(32)

Business phone system for companies of all sizes

Subscription
Phone System (PBX) bundles: Standard (<5 members) = $0 per month Office (2-6 members) = $39 per month paid annually, $44 per month paid monthly Corporation (5-20 members) = $79 per month paid annually, $88 per month paid monthly Virtual Phone number rates: from $2 per month Rates for calls: See website for international pricing rates Rates for sending and receiving SMS messages: See website for international pricing rates

Read more about Zadarma

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Subscription
uContact offers 4 price plans. Classic: $40 per user / month Omni: $50 per user / month Play: $50 per user / month Full: $50 per user / month Users receive price reductions based on volume. To calculate accurate monthly fees, visit https://integraccs.com/pricing.

Read more about uContact

CallShaper

4.9
(15)

Call center software for managing inbound and outbound calls

Subscription
Contact CallShaper directly for pricing information.

Read more about CallShaper

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Subscription
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Special Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month

Read more about Bitrix24

Playvox

4.8
(67)

Quality Assurance Software for customer service teams.

Subscription
Starter: $15 user/month on annual contract Professional:$30 user/month on annual contract Enterprise: $40 user/month on annual contract More than 100 agents? Multi-year contract? Contact us for a custom quote.

Read more about Playvox

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