FreshBooks - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate FreshBooks' Invoice Creation capabilities for their ease and efficiency. They find the process seamless, allowing for quick and professional invoice generation with customizable templates. Users highlight the ability to automate recurring invoices, reducing administrative tasks. They also value the integration with time tracking and expense logging, which simplifies the invoicing process. Additionally, the ability to duplicate and edit invoices, and download them as PDFs, is seen as highly beneficial. Users report that these aspects help maintain accurate records and improve overall financial management. Of the 88 FreshBooks users who gave detailed accounts of their use of Invoice Creation, 99% rated this feature as important or highly important.

Reviewers indicate that FreshBooks' Online Invoicing is highly valuable for its speed and convenience. They appreciate the ability to create, send, and manage invoices digitally, which saves time and eliminates the need for paper-based methods. Users find it easy to generate invoices on the go and send them directly to clients via email. They also highlight the integration with online payment gateways like Stripe and PayPal, which facilitates faster payment collection. Automated payment reminders and the ability to track invoice status are also seen as significant advantages. Of the 120 FreshBooks users who gave detailed accounts of their use of Online Invoicing, 95% rated this feature as important or highly important.

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“Freshbooks online invoicing features help the engineers and accountants to create and evaluate the billing in real time. After all the final checking, they can send it right away to the client for review and approval in a split seconds. No need to go to the client's venue just to let them receive; no way to traditional receiving of billings.”

Elvis P.

Accounting Manager

“It is a critical feature of Freshbooks, as it allows businesses to create, send, and manage invoices online, rather than through traditional paper-based methods.”

Thomas B.

Blogger

Users report that FreshBooks' Payment Processing is efficient and user-friendly. They appreciate the seamless integration with popular payment gateways like Stripe and PayPal, allowing clients to pay directly through invoices. Reviewers find the process quick and secure, with automated notifications and the ability to track payments easily. They also value the various payment options available, including credit cards and ACH. However, some users mention delays in payment processing with the switch to Stripe. Overall, the integrated payment processing enhances the invoicing and accounting experience. Of the 104 FreshBooks users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.

Reviewers feel that FreshBooks' Expense Tracking is intuitive and comprehensive. They highlight the ease of recording and categorizing expenses, which helps in maintaining accurate financial records. Users appreciate the ability to upload receipts, sync with bank accounts, and generate detailed expense reports. They find this capability particularly useful during tax season and for managing project costs. The mobile app's capability to track expenses on the go and the integration with other FreshBooks capabilities, like invoicing, are also highly valued. Of the 86 FreshBooks users who gave detailed accounts of their use of Expense Tracking, 94% rated this feature as important or highly important.

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“FreshBooks makes expense tracking easy and painless. From the Expenses tab, you can easily add new expenses to your account, or import them from a variety of sources, including CSV files or other accounting software. ”

RJ

Ryan J.

Founder

“Through expense tracking functionality, I can easily categorize and record expenses, attach receipts, and generate expense reports with just a few clicks. This level of organization has helped me immensely during tax season and has saved me hours of manual work.”

Dvock A.

Software Tester

Reviewers indicate that FreshBooks' Billing & Invoicing capabilities are user-friendly and highly customizable. They appreciate the ability to create professional invoices with branded elements and automate recurring invoices. Users find the integration with online payments and expense tracking beneficial for streamlining the billing process. Features like automated payment reminders, multi-currency support, and the mobile app's accessibility are also highlighted. However, some users note that the new version can be slower and prone to errors compared to the classic version. Of the 114 FreshBooks users who gave detailed accounts of their use of Billing & Invoicing, 94% rated this feature as important or highly important.

Users report that FreshBooks' Financial Reporting provides valuable insights into their business's financial health. They appreciate the ability to generate customizable reports, such as profit and loss statements, expense reports, and tax summaries. Reviewers find these reports helpful for tracking revenue, expenses, and cash flow, as well as for making informed business decisions. The ease of exporting reports in various formats and the integration with other FreshBooks capabilities are also seen as beneficial. However, some users feel that the reporting could be more detailed and robust. Of the 75 FreshBooks users who gave detailed accounts of their use of Financial Reporting, 93% rated this feature as important or highly important.