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Agile CRM Logo

Sales and marketing CRM for growing businesses

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Agile CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Agile CRM overview

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Based on 524 verified user reviews

What is Agile CRM?

By industry, Agile CRM reviewers are most commonly professionals in marketing and advertising (16%). The most frequent use case for Agile CRM cited by reviewers is CRM (66% of reviewers).

What do users say about Agile CRM pricing?

Most reviewers consider Agile CRM to offer strong value for money, especially for startups, and they appreciate the generous free plan. Some users say advanced features require expensive upgrades, and some reviewers find pricing jumps steep for larger teams.

Starting price

8.99per feature

Alternatives

with better value for money


Pros & Cons

Customer Relationship Management

Pricing

Lead Management

Email Management

Difficult cancellation and refund process

Cumbersome contact management

Agile CRM’s user interface

Ease of use rating:

Agile CRM pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(49)
3-4(225)
5(250)

What do users say about Agile CRM?

By industry, Agile CRM reviewers are most commonly professionals in marketing and advertising (16%). The most frequent use case for Agile CRM cited by reviewers is CRM (66% of reviewers).

Select to learn more


Who uses Agile CRM?

Based on 524 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Restaurants
Design
Others

Use cases

Email Marketing
CRM
Project Management
Task Management
IT Ticketing Systems

Agile CRM's key features

Most critical features, based on insights from Agile CRM users:

Task management
Email management
Sales pipeline management
Reporting/Analytics
Segmentation
Territory management
Workflow management
Quotes/Estimates

All Agile CRM features

Features rating:

A/B testing
Account alerts
Account Management
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
App notifications
Appointment scheduling
Archiving & retention
Audience targeting
Auto-Dialer
Automated publishing
Automated routing
Automatic call distribution
Automatic outbound dialer
Autoresponders
Behavior tracking
Billing & invoicing
Blended call center
Calendar management
Calendar/Reminder system
Calendar sync
Call center management
Call disposition
Caller id
Call logging
Call monitoring
Call recording
Call routing
Call scheduling
Call scripting
Call tracking metrics
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
Campaign specific signature
CAN-SPAM compliance
Catalog management
Channel management
Click tracking
Client management
Client portal
Collaboration tools
Communication management
Competitive analysis
Computer telephony integration
Contact database
Contact management
Content management
Contract/License management
Conversion Rate Optimization
Conversion tracking
CRM
Customer database
Customer journey mapping
Customer management
Customer segmentation
Customer surveys
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data import/export
Document management
Document storage
Drag & drop
Drip campaigns
Dynamic content
Email alerts
Email campaign management
Email management
Email marketing
Email monitoring
Email templates
Email tracking
Engagement tracking
Event triggered actions
Feedback management
Field sales management
File sharing
Forecasting
For ipad devices
For mac devices
For sales teams/organizations
For small businesses
For startups
Gamification
Geotargeting
Goal setting/tracking
Help desk management
Image library
Inbound call center
Inbox management
Influencer tracking
Interaction tracking
Internal chat integration
Issue management
IVR
Keyword filtering
Keyword tracking
Knowledge base management
Knowledge management
Landing pages/web forms
Lead capture
Lead distribution
Leaderboards
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead scoring
Lead segmentation
Lead verification/validation
List management
Live chat
Location tracking
Macros/Templated responses
Manual dialer
Marketing automation
Mass texting
Milestone tracking
Mobile access
Mobile alerts
Mobile app
Mobile coupons
Mobile optimization
Monitoring
Multi-Account management
Multi-Campaign
Multi-Channel communication
Multi-Channel management
Multi-Channel marketing
Multiple Site Management
Multiple user accounts
Notification scheduling
Opportunity management
Outbound call center
Pageview Tracking
Percent-Complete tracking
Performance metrics
Pipeline management
Portfolio management
Post scheduling
Power dialer
Predictive dialer
Preview dialer
Product catalog
Progressive dialer
Project planning/scheduling
Project tracking
Proposal generation
Prospecting tools
Queue management
Quotes/Estimates
Real-Time analytics
Real-Time chat
Real-Time monitoring
Real-Time notifications
Recurring tasks
Referral tracking
Reminders
Reporting/Analytics
Reporting/Project tracking
Reporting & statistics
Resource management
Response management
Revenue management
ROI tracking
Routing
Sales activity management
Sales forecasting
Sales pipeline management
Sales reports
Sales trend analysis
Scheduled messaging

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Agile CRM pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 1000 Contacts and Companies
  • Appointment Scheduling
  • Contact Level Analytics
  • Custom Data Fields
  • Custom Deal Milestones
  • Documents
  • Email Templates Builder
  • Email Tracking
  • Form Builder
  • Landing Page Builder
  • Lead Scoring
  • Tasks
  • Unlimited Deals
  • Web Engagement

Starter

8.99

Features included:

  • 10000 Contacts and Companies
  • 2-Way Email Integration
  • Activities
  • Appointment Scheduling
  • Canned Responses
  • Custom Data Fields
  • Custom Deal Milestones
  • Documents
  • Email Tracking
  • Groups
  • Labels
  • Lead Scoring
  • Reports
  • Tasks
  • Unlimited Deals
  • Views

Regular

29.99

Features included:

  • 2-Way Email Integration
  • 2-Way Telephony
  • 50000 Contacts and Companies
  • Appointment Scheduling
  • Custom Data Fields
  • Custom Deal Milestones
  • Documents
  • Email Tracking
  • Lead Scoring
  • Mobile Marketing
  • Social Monitoring
  • Tasks
  • Unlimited Deals

Enterprise

47.99

Features included:

  • 2-Way Email Integration
  • 2-Way Telephony
  • Access Controls (Acls)
  • Appointment Scheduling
  • Automated Voicemails
  • Basic
  • Call Recording
  • Chrome Extension
  • Custom Data Fields
  • Custom Deal Milestones
  • Custom Deal Tracks
  • Documents
  • Email and Team Reports
  • Email Tracking
  • Google/Shopify/Stripe Sync
  • Lead Scoring
  • Post Call Automation
  • SES/Mandrill/Sendgrid Integration
  • Tasks
  • Unlimited Contacts and Companies
  • Unlimited Deals

User opinions about Agile CRM price and value

Value for money rating:

To see what individual users think of Agile CRM's price and value, check out the review snippets below.

“Agile CRM combines contact management, lead tracking, and task management, making it easy to tie follow‑ups and activities directly to deals and contacts for a dev-focused company like SoftWeb PK.”
FK

Farman K.

Software Developer

“Well-configured, Agile CRM centralizes leads, tasks, and collaboration to make sure developers, sales, and support are on the same page regarding client history and next steps to avoid dropped follow-ups and miscommunication.”
FK

Farman K.

Software Developer

Agile CRM integrations (32)

Integrations rated by users

We looked at 524 user reviews to identify which products are mentioned as Agile CRM integrations and how users feel about them.

Integration rating: 4.7 (8)

Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.

BM

Bruce M.

General Manager

Integration rating: 5.0 (3)

Adobe Commerce integration is helpful for basic order or customer sync, but it’s less central to our daily property‑management work, so we’ve only used it lightly

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Kartikeya G.

Property Manager

Integration rating: 5.0 (3)

Agile CRM customer support

What do users say about Agile CRM customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Agile CRM customer support.

Widespread user sentiment highlights responsive and friendly support, often resolving issues quickly and efficiently.

A significant portion of users appreciate the helpful onboarding, training, and 24/7 support availability for various modules.

Frequently reported by users, chat and phone support are patient, knowledgeable, and accessible when assistance is needed.

A minority of users report slow, unhelpful, or unresponsive support, with unresolved issues and poor follow-up on technical problems.

Support options

Faqs/forum
24/7 (live rep)
Phone support
Knowledge base
Email/help desk
Chat

Training options

Live online
Videos
In person
Documentation
Webinars

To see what individual users say about Agile CRM's customer support, check out the review snippets below.

“I spent three hours getting an absolutely ludicrous runaround with various support staff who would basically hang up and make me start over, before finally dealing with someone who admitted there was a problem, and they had no ETA on solving it.”

LS

Luba S.

Consultant

“Advanced questions see customer support that's a bit slow, and it does take some effort to fully customize task tracking for restaurant operations.”

MS

Muadzam S.

Area Manager

Agile CRM FAQs

Q. What is Agile CRM used for?

Agile CRM is an all-in-one platform with dedicated sales, marketing and service features. All-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging. Affordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses. Cloud-based SaaS service that is mobile-ready, fast, and simple to use. Agile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications. Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms. Agile CRM has rich analytics and reporting features for monitoring business performance.

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