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Salesflare Logo

Salesflare

Intelligent CRM for small and medium-sized B2B businesses

(28)

Salesflare Reviews

Overall rating

4.7

/5

136

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.08/10

Reviews by rating

Pros and cons

Overall love the product and ease of use and have recommended to several friends at other companies.
The staff is always helpful and eager to help resolve any questions you may have. A pleasure to work with for sure.
We love Customer Support as CSR is always there to help us. And it has so many awesome features which will help you in saving money on cold email campaign tools.
Salesflare does suffer from a lack of compatibility with other sales based software. For example, we use Leadworx for our outbound lead generation.
A proper email sequence/drip functionality is missing.
I've used a few CRM's and most of them you need a month of study and Youtube searches just to get stuck.
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136 reviews

Recommended

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José Antonio S.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Fast, easy and reliable. It does what it says really well with a really nice UI.

Reviewed 6 years ago

It saves me a lot of time, keep track of email openings, that way I know when a lead or customer sees my emails, also, I can see when they go to my website, which is great. The pipelines are really visual and customizable so it should work for any kind of business. It integrates well with IMAP, Outlook, Gmail and others, so you can track your communications in almost every email account.

Pros

Automates the lead data gathering and task making process, saving a lot of time. Also, it has smart reminders which are great for people like me that keep forgetting to do follow-ups. The UI is well made so you don't need to take any tutorial to learn how to use it, also, it has a mobile app that will let you keep track of everything on the go.

Cons

Doesn't have in-app email and it lacks a lot of native integrations, even though that it has Zapier. It is really good, but these two points are what is left for it to be great!

Vendor response

Hey Jose! Just wanted to let you know that in-app emailing is there for a while now and native integrations are building up. Hope we managed to hit your expectations for greatness!

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Peter C.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful, easy to use CRM that is perfect for our company

Reviewed 3 years ago

After having tried so many different CRMs over the years, I've found Salesflare to hit a sweet spot in terms of functionality and usability. It's a CRM that I actually enjoy using!

Pros

The integration with GSuite. How easy it is to set up and to use. The excellent new features they've been rolling out since I started using it. And last, but not least, their customer support is outstanding. They truly value their customers and are quick to answer queries or address any issues that come up.

Cons

In the very early days of Salesflare, I came across a couple of minor bugs. But they were addressed very quickly. And I was notified when they were fixed too.

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A CRM that is headed in the right direction

Reviewed 4 years ago

Salesflare integrates well with whatever email you are using. I like the side bar information panel.

Pros

This CRM is really made well for small businesses. It pulls in all your contact data from online sources and integrates it into your contact files.

Cons

This is an online web application. There is a mobile version and everything syncs well. The only thing i don't like it that it does not integrate with IFTTT.

Vendor response

Hey! I see you're liking Salesflare and gave us 3 stars just for the lack of IFTTT integration. Our customers usually use Zapier or Integromat, which do the same, but more for business instead of consumer use. I hope that helps you to have a 5 star experience!

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Carlos D.

Apparel & Fashion, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bare Bones But Dense With Features

Reviewed 5 years ago
Pros

What I like the most about Salesflare is the direct integration into Gmail. While other CRMs offer amazing functionality and features, more often than not they require you to use their integrated email service. As a small business, we use Gmail for our communication, file management, and scheduling. Having a light-weight CRM directly integrated into Gmail makes client managment easier and that's the most important feature for us.

Cons

Salesflare does suffer from a lack of compatibility with other sales based software. For example, we use Leadworx for our outbound lead generation. Leadworx integrates with CRMs such as Salesforce and Zendesk but Salesflare is not compatible which means we need to go back and forth between platforms to manage our lead generation and account management. The point of using Salesflare, for us, is to limit the need to switch between platforms.

Vendor response

Hey Carlos! The Leadworx integration is there now for a while and it is quite extensive. Hope you enjoy it!

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Damian R.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great sales pipeline management tool

Reviewed 5 years ago

Salesflare is fulfilling all our needs for managing multiple businesses and multiple pipelines with each business. Their customer service is quick and responsive. Initially, I had a couple of challenges utilizing the features fully but their team was there to support me and exceeded expectations.

Pros

The ability to manage multiple pipelines seamlessly and the insights dashboard.

Cons

The cost for adding team members is relatively higher than other similar small business products.

Vendor response

Hey Damian! Glad you're enjoying Salesflare. You can customize the stage probabilities in "Settings > Configure pipelines" and if you like individual probabilities per opportunity it's in "Settings > Customize fields". Shout if there's anything else!

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Nordelene B.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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organized and powerful

Reviewed a year ago

overall experience is very well nice. Easy to used and accesible to everyone.

Pros

A simple platform that can help your business become succesful interms of sales and marketing.

Cons

I think it would be more wonderful to add more features of the software to help the business become attractive.

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Craig M.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent sales pipe line software

Reviewed 5 years ago

Salesflare has been an incredibly valuable tool for my sales process and my business. I'd recommend it to anyone.

Pros

As a busy sales person in the field, it always feels like extra work when it comes to updating CRM-type data and keeping track of my sales pipeline; Salesflare has an excellent and easy to use process to keep track of this and keep everything flowing. Huge fan!

Cons

There could be a few more integrations to make automation more available, but so far I like it a lot!

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Gourav M.

Human Resources, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An incredible CRM

Reviewed 5 years ago

We love this Salesflare email tracking as it helped us with email tracking and saved lot's of money in email tracking solutions. Secondly, the manual data entry has been stopped after joining the Salesflare.

Pros

We love Customer Support as CSR is always there to help us. And it has so many awesome features which will help you in saving money on cold email campaign tools.

Cons

We don't like the ever filling timeline when it's capturing even those irrelevant emails as such. Plus it's quite complicated to understand and manage accounts, contacts and opportunity. I wish if there's more native integrations.

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Dries H.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A crm that is actually easy and useful

Reviewed 3 years ago

Me & my team love using salesflare to manage the pipelines. The one tool that we acutally keep using as time goes by

Pros

The automated data entry, a lot of integrations and the clear overview of the pipelines

Cons

It could use a quotation / invoicing module

KS
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Katherine S.

Insurance, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great CRM software.

Reviewed 7 months ago
Pros

The system will automatically monitor your email, allowing you to rapidly convert any conversation into an account and begin following new prospects.

Cons

Filters make client organization more complex. I'd like it if this process could be simplified.

HS
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Hemant S.

Legal Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Most powerful yet simplest CRM

Reviewed 4 years ago

Managing Clients through email and spreadsheets was getting chaos at RTIwala Services. Whereas other CRMs are too complex to understand and use.

Pros

It's simple and easily understandable UI & UX. Availability of many advanced features like tagging, lead enrichment and custom fields. The RTIwala Team is in love with Salesflare and their support.

Cons

Nothing as such. Just looking for more native integrations particularly with WooCommerce, Weebly and Shopify.

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Jason J.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple CRM with Expanding Feature Set to Get the Job Done

Reviewed 5 years ago

Really happy with the overall Salesflare experience. I currently use a couple of different CRM tools for various reasons but see myself using Salesflare as my go-to main CRM.

Pros

Nice clean dashboard for a quick snapshot of your sales cycle and lead pipeline. Excellent clutter free user interface with just the right amount of features without being overwhelming. Customer service responds quickly when you have a question or concern and they welcome customer feedback and product suggestions.

Cons

Overall a great tool, hard to find much to dislike. I'd like to see a few more native integrations instead of the majority of things going through zapier but I completely understand the thought process as native 3rd party integrations can be very time-consuming.

MN
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Michael N.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great CRM for small businesses that need to close deals.

Reviewed 3 years ago

It's great! It suits my needs as my business setup is simple. When we get larger then we may need to change but even so, we probably won't.

Pros

I like the support and constant updates to the software. The android app is great as well

Cons

I don't have any faults that I can think off because you can always want something new and lose sight of what a CRM is meant for which is to keep you organised.

AC
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Aleksa C.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great intro solution

Reviewed 2 years ago

Its a good entry solution for most client oriented brands

Pros

Ease of use is what makes this solution great. Its easy to implement and track user activity as well.

Cons

Its a bit basic when it comes to cross-team integrations when the department expands to CSMs, Sales, Marketing, etc

JV
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John V.

Human Resources, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New features added often

Reviewed 5 years ago

Salesflare support is quick and efficient. They reply back to questions within hours or even minutes, and the online help is fairly complete. The software is something I use every day.

Pros

SalesFlare has all the most-needed features of a CRM. I especially like how Saleflare goes out and adds social media contact information for my contacts - automatically! The pipeline feature is easy to use and helps me stay organized.

Cons

There are a few things I would like to be able to do that I can't do yet - send an email message to everyone in stage X of my pipeline. I would also like to be able to search my internal notes on a contact. But those are minor features.

Vendor response

Hey John! In case you missed it, you can now send an email message to everyone in stage X in your pipeline. Have fun!

MW
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Michael W.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product!

Reviewed a year ago

This has been a great addition to our sales process. It is easy to use and just simplifies keeping track of everything.

Pros

I love that I can easily track my sales projects through their lifecycle and easily refer back to them when needed.

Cons

I haven't found anything that I don't like about this software.

BB
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Ben B.

Online Media, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best value for money CRM.

Reviewed 3 years ago

I'm still using SalesFlare and won't be moving, need I say more.

Pros

Clear and simple functionality, to do the basics right with additional features.

Cons

There is little to unlike about SalesFlare, and this CRM was the most intuitive.

JB
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JT B.

Management Consulting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great CRM and Easy to Use

Reviewed 5 years ago

I started using it about 1.5 years ago, I would have to say its has been great as it helps me manage my sales funned and accounts.

Pros

Salesflare has done a great job developing and optimizing the software. The recent updates/revisions that have been released have made it a tool that I cannot run my business without.

Cons

Some of the way the information can be shared has clunky - perhaps I need to take some time and learn more of the functionality.

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Damian R.

Management Consulting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great CRM Tool!

Reviewed 6 years ago
Pros

What works well is the simplicity of using the app. It's easy to import leads from a variety of platforms, assign them to the appropriate team member and sales funnel. The system automatically updates all email communication and meetings. In addition you can add files to the contact record. It's ability to automatically detect information from the company website is also great.

Cons

The only downside we have found to this tool is that the percentage calculations used for the sales funnel conversions are not standard and not entirely useful.

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Marco S.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Really intuitive and great

Reviewed a year ago
Pros

Salesflare is a kind of hybrid that is powered by internal automation, the connection with Gmail is extremely easy and it can be integrated with any other tool that may be required because the programmers knew what it should do in a CRM.

Cons

It really delivers as promised and I have not encountered any major problems with Salesflare since its integration with the company that hired us for its integration and it has been working wonderfully with the client's CRM system.

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Steven V.

Marketing and Advertising, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Look no further

Reviewed 3 years ago
Pros

It's very intuitive, the company is very active in sharing tips, they keep on building the product .. it does the job perfectly.

Cons

I like it all. I can't think of something.

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Dieter D.

Computer Software,

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Really intuitive CRM system for both powerusers and occasional users

Reviewed 5 years ago
Pros

I guess the development team consists of the rare species that have mixed sales/technical skills. Salesflare really focusses on eliminating administration and spending more time with clients. The integration with linkedin enables me to qualify leads way faster.

Cons

In the early days of Salesflare, a few key features were missing but meanwhile they have been delivering everything I needed. An easier marketing automation integration might be of huge value for us.

PP
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Piotr P.

Management Consulting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Salesflare is great

Reviewed 3 years ago
Pros

The most I like integration with google accounts.

Cons

No polish language and often mobile app resets.

AR
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Verified reviewer

Broadcast Media, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool!

Reviewed 6 years ago
Pros

Easy of use, nice mobile app, smooth integration with email and meeting schedule/follow ups. Great customer support and feedback input.

Cons

Lacks a bit of customizations re deals terms options and budgeting options other than that works great

AR
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Verified reviewer

Sports, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy To Use And Does The Job

Reviewed 3 years ago

I've had a great experience with Salesflare. It's worth at least a free trial!

Pros

I like the task list, it easily allows me to see a complete picture of my prospecting for the day. I also like the ability to easily change my pipeline. I also like the ability to easily take notes and forecast sales based on my pipeline activity.

Cons

I would like to be able to prioritize my pipeline and easily change the order of my prospecting, which is possible, it just takes a little more thought.