Livestorm Reviews

Livestorm is a great replacement for zoom. I recently had issues with zoom so had to look for an alternative. With Livestorm, I was able to have video sessions with clients and business partners without them having to download anything. The webinar feature is free if you do webinar under 20 minutes, which is also great for me, as it forces me to do short webinars which I prefer to figure out the process of.

Only missing feature for me is the ability to record the meeting so I can upload to Youtube or elsewhere if I wanted to.

The fact that with livestorm my compagny LET'S DRINK SAS can reach people whom not attempted beacause they left their contact information during the inscription process, so I can re-schedule.

sometimes there is beugs, but they fixed it fast

Ease of use, efficient reporting system..

the software crashed 2 hours before the event. disaster

Hi there, We indeed experienced two down times of a bit over 1 hour each in April. This was due to the increase of usage we've been seeing due to Covid-19. We had made a few updates to try and support this traffic, but it wasn't enough. We course-corrected since and are continuously improving the stability of the platform. This is a long lasting effort from the team. Down times are very unfortunate...

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The software is easy to use and requires no downloads. This is key for our clients who attend our events. With other software platforms, downloads are often necessary for it to function and many of our clients do not have these admin rights on their PCs. As the admin for this software I could not believe how well integrated everything was, Livestorm thought of almost everything you could need to seamlessly and professionally run webinar events. The event analytics are at your fingers tips evaluation.

As we began to use the software we identified some improvements that could be made. These recommendations were made to Livestorm and implemented in short order. At this time I have no complaints!

Ease of use, automation of process, lots of documentation. No plug ins.

There really isnt anything we dont like about this software.

Easy to use, a few quirks in setting up, but fine once we got started. The whole team uses it across the globe for weekly webinars with customers. Good quality video and good interaction tools.

Registration for attendees could be streamlined just a little.

We were using Zoom and Adobe Connect for webinars and meetings. We switched to Livestorm and haven’t looked back. The best part of Livestorm is how well it always works. No glitches, nothing to figure out how to fix. And when we have had a question for support, they’re amazingly fast.

No cons at all. Livestorm has done everything we need it to do.

You can easily set up webinars, and the interface is quite user-friendly. After our amazing "Speakout8" competion held on Livestorm I can assure  You also get a beautiful  interactive webinars with the option of inviting users to speak on the stage and ask their questions.

There is a common registration page for all events, which we would like to change or remove from time to time. What is apparent for the managers versus the moderators versus the speakers versus the spectators is not always understandable.

Easy to set up and manage multiple events. We deliver our own webinars plus webinars for clients. With up to 6 video streams we can have panels which have been great. We can also profile the panelists (guest speakers) on the registration page which is nice. Our clients also really appreciate the user data we can given them afterwards using the analytics and data export functions of LiveStorm.

The support hours are slightly different to Australian business hours. Although there online user guides are very comprehensive.

Livestorm is affordable and intuitive and it's probably my favorite introductory software for webinars. It's so easy for people on your team to use and it automates your event communications and allows you to have webinars available on-demand as well.

There are some features that I know are features but feel like bugs. For example, when you use the event automation to play videos in succession, there's an issue where it'll play two audio feeds simultaneously so it sounds like an echo. And also, if someone joins partway through a session, the video feed will start from the beginning but the chat feed is in real time so it's not synced up.

You can easily customize your webinars and host weekly events. The content and knowledge base helps a lot and it's fun to test new options.

It would be great to include the recording after a webinar directly in the email sequence. And I would love to see the results of a poll in the sessions overview.

Outside of a Chrome browser there is no need for additional software, this is a major plus in my opinion and the ability to add participants to the "Stage" for more interactivity is excellent.

The "Follow Up Survey" in this software does not exist. The user is forced to an external survey which loses 100% of the user tracking data making the follow up very weak. If the tool is to be used in any way to drive biz dev, this is likely a bad option. It is surprising actually, because the coding and product itself shows that there is talent behind the programming so the additional of a simple survey should be a no-brainer.

The professional looking emails and the fact that it updates the time zone to the guest time zone. All the options and ease of use. The customer service. There is really nothing that I found that I do not like so far. I plan to use this for a long time to come in my business as a trainer.

Not sure if is least, but I would like if there was an option to send a recording of a live session for only 24 hrs or an expiry date. Also your lesson on how to connect livestorm to eventbright through zappier was a bit outdated, maybe the zappier version changed since because I had a hard time figuring some points out. Thank you and keep up the great job.

It is incredibly simple to use by all parties and it's very reliable.

We would like to use this software more for more complex multi-session events like conferences, which does not seem to be an option at the moment.

Webinars can be set up very easily and with just a few clicks you can make a single webinar a multi-session series. In combination with template-able emails, admin in the background is kept at a minimum level.

We using it with German end users, translation is not entirely optimal there.

It's intuitive to use - you can set up and custom design a webinar in minutes, even if you've never seen the platform before It has great integration options It's easy for speakers to access, and it's easy to make people speakers during a webinar It has all the tracking options you would expect to get with a webinar platform It's a cost of the price of the webinar platform we were using Customer support is excellent

It would be nice to have a private chat function for the hosts/guest speakers during a webinar - this would allow the hosts/guest speakers to discuss which questions to answer live, which to take off-line, and what order to go through them

It´s a more complete solution for webinars and online events, analitics. fast respond of help center. friendly to use.

Lack of : Simultaneous interpretation in a different audio channel within webinar room so that attendees can select which audio to listen, Camera enhancement, background removal, full customization of registration page and email invite, if possible background opacity option, size and position of elements within registration page, more branding options inside the webinar room. Rise of hand to see when somebody typed a question. GC included for underneath labeling. it would be great to share ppts within the webinar room.... and not just pdf and video files...

When we decided to launch webinars, we were looking for an easy and fast using solution to attract leads from internet. We start to compare all solutions by selected the one who gather together: cost, free demo version, multi-speakers, screen shared, chat live, and mobile access. Livestorm brings all this tools and other ones we didn't expect as polls, ergonomic software, qualified data export, CRM integration, and repeatability of sessions.

We do webinars to qualify leads and get data easily. The missing tool for us could be the one shot data export of all attendees. It will help us to export in one time the list of attendees with a duplicate checking.

It seems to cover all the essentials. Email, landing page, post-webinar republishing. It was designed with a lot of care an attention to what most users (like us) want and need in a platform.

The pace of new product features is very slow. We'd like to brand/customize emails, but this took six months to come out.

Hi David, Thank you for your feedback! We're glad to see you've found value in Livestorm for over 2 years now. I have good news for you: the customizable emails are (finally) coming! It's only a matter of weeks now before you'll be able to add new emails to your workflow and fully customize them according to your needs (as in: change their HTML completely). We're doing our best to move fast and please the majority of our customers. So hang tight, updates are coming :) Best, Thibaut & the Livestorm team

I love the easy functionality with bringing speakers onto stage (or removing them), playing media that you upload directly and the features with the attendees (chat, questions, polls).

I would like to put forward the following considerations for future roadmap: - Provide organiser with the ability to change colour of webinar room - Sometimes people place questions in the chat room. Provide Moderator with the option to move chat to questions tab. - Provide ability to delete all previous polls. - Provide ability to re-order: o Webinars on the dashboard according to alphabet, dates...

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I can manage attendees easily through screen sharing. It is easy to set up webinars. The interface is user-friendly making it easy to use. With the interactive interface, I can invite users to speak on the stage and ask their questions.

It doesn’t support PowerPoint presentations. The sound is not working with the PowerPoint presentations. So, you need to download additional software to integrate so you can hear the sound.

There is no need for attendees to download software - it just starts working. Attendees love to be a part of the conversation. The small issues I have had have been responded to quickly and professionally by the support team. There is excellent communication.

Occasionally a user will have to refresh when video feeds switch so that their feed stays updated.

The process as a whole is very well rounded. Customer rep does a great job of making sure you're all setup and ready to go for your first webinar, learning the system (which is very simple), making sure to take care of any and all questions promptly. You can tell they care. When we had problems with other webinar software, we wouldn't get a response for days, and then would get a vague response with...

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No cons were added to this review

Nice landing pages and simply automation features. Replay option is nice as well.

Guests have audio issues frequently and if they have to dial in it's very confusing and frustrating. If you have a guest speaker that would like to dial in this platform will not work for you.

HI Torey, Thank you for the constructive review, the dial-in feature is indeed available only for attendees for now. Guest speakers need to connect through a computer. However this is in our plans :) As for the browsers, we push continuous improvements every week to over thousands of users. Everything is 100% in a browser and people can still access a webinar from any browser or devices. Which is a unique feature. But obviously the best user experience is still on Chrome, Firefox, Opera and more recently the latest version of Safari.

The simplicity to create a webinar, the possibility of extracting a lot of data, as the questions asked. Which allows you to refine are contained throughout the presentation. The ability to share a live youtube video and control playback.

At first, the lack of content to know how to create a great webinar, but it remains a point of improvement I think