Forms On Fire Reviews

- Lots of options for form field types - Lots of flexibility with integrations to other systems and external data connections (G drive etc) - Great usage of offline data storage and gps tracking - Designed in such a way that lots of simple building blocks can be used to create quite sophisticated data entry applications. - Support is great and ver

- Support is mostly centred around US timezones (we are Australian)

- The software is packed with lots of features so that I can get almost any type of data from the user - The elements that can be used in the doc is extensive, and I can build great richer forms

- There is not freemium model and the pricing seems to high - The knowledge base provides tutorial for the basic level of data. But we need to figure out on out own for more advanced features. - Lots of bugs in the features

Please be sure to sign up for our free training class by sending an email to engage@formsonfire.com. Also, we encourage you to ask support@formsonfire.com about any potential bugs you may be seeing. We pride ourselves on quality software and we would like to understand what you're seeing in this area as soon as possible. Thank you,

Seems simple to use once it is setup. Customer service is pleasant but the email help is obtuse. Simple terminology would be more helpful.

Difficult to get started. The help emails are designed for computer geeks. They assume that lay people understand the terms used.

Hi Jeremy, thank you for the honest feedback. Apologies to you for all the techno-speak. Please send an email to support@formsonfire.com to schedule a complimentary 1 hour session with a platform specialist. We'll help you get things moving along. Oh, you may want to also check out our brand new knowledge base on https://support.formsonfire.com. It may be a bit more user friendly. P.S. The team ordered a six pack of your mustards and we thoroughly enjoyed your product, truly you make the best mustards in the world!

Very efficient and simple to learn and apply to operations.

The software does not really support repeating tables within repeating pages. Hopefully this can be corrected with time. I believe this would be a very strong feature.

Does exactly what we want.

Nothing. I can find nothing to criticize.

Mike, wait till you see what is planned for this year.

Its easy to use both on mobile and computer.

You have to force sync to have it working sometimes.

I like the pdf that is automatically generated when a user completes a form. It adds a timestamp and geographical location and can easily be emailed to our clients.

When there are technical difficulties, it's really hard to get in touch with support.

Hi Victoria, Thanks for your honest feedback. Support is available weekdays and you can always call us on +1 425.214.1920 or you can email our support at forms on fire dot com. We hope to hear from you soon!

Forms on fire combined all of the information needed to make my job better

Nothing it’s great koppens construction really easy to use for work

Colin, we are thrilled your job is easier with Forms On Fire. After all, that's the point.

The support from the Forms On Fire team to help find a way to mold their product to fit with our company processes.

Some solutions could only be accomplished by feeding data through Google sheets, but the compatibility with these outside integrations has been fantastic.

Ease or use, support, cost, robust/dynamic software

Maybe just visual - when you are working in the app - with the fields.

Having categories and subcategories to tap and go easily.

Some of the categories don't have all the features needed. For example, the tech sales form doesn't have the ability to choose specific options from a technicians available services. Not having cell service at all locations, could have an offline version.

The software can be customizable. It allows to create the forms directly from your requirement, don't need third parties.

They are pieces of the software that I haven't yet review. But so far I would say the dashboard could improve.

Easy to use and understand. Customer support is always available to help with any issues.

Uploads at times need to sync, if not watching close forget to do this

I really like the concept of this software and I am sure that it can be really helpful for some companies.

Personally I found this software very confusing. The layout was overwhelming to look at. I think there could be a more organized way and a more sleek layout for the software.

Hello Christina: Sorry for your trouble. The software is packed with features. We have a very comprehensive user manual, did you find that on support.formsonfire.com? We also offer FREE training and if you reach out to our support group, we can get you scheduled at a time convenient to you. I would like to personally help you build your first app, so please ask for Kendall to help you.

The simplicity of using it for reporting, in filed updates, picture uploading. Also all recorded information is there the next time you log-in to that store from previous store visit.

I have no poor issues to report on FOF. It is much better then A3 that I had with a previous company.

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The level of customization available in the forms and data import/export formats allows for custom forms that can be easily put together and fit into existing data flows.

Implementing some more advanced functionality can require quite a few steps to accomplish the desired outcome.

From the first minute I was introduced to Forms on Fire and the team behind the product, I have been very impressed. The on-boarding process and training during the free trial was fantastic and gave me enough insight to develop a form that I expect can return as much as 20% on weekly data capture. As I got more into the product and discovered the robustness, the more I looked to do. The technical...

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A few things are not as intuitive as I might like, but the great support overcame that. I was looking for a feature to display two columns on the form and they are working on that.

Emailing both self and client on paperwork filled out

It needs to have a bigger area for signatures

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No cons were added to this review

Thanks again for your review Kathy.

Offline functionality and customer support

Difficult user interface

We were able to customize it to meet our needs of both the developers and the end users. The ability to take a few steps back was important to get the software working they way we wanted it to

The inability to change the structure of the software once we went too far down the development path.

Hello Terry and thanks for writing. Many of our clients find it easy to change the structure. Please contact support@formsonfire.com to schedule a complimentary session with a platform specialist to help you make the changes you want.

We are able to upload reviews, help streamline very important information into one place, added sales portions recently as well.

We have yet to use this for all of sales. Map updates would be great.

Super easy to use and the GUI is extremely well laid out.

I've noticed so lagging when going through quickly, but it's nothing to write home about.

We are happy that your review notices our overall quality and ease of use. Be sure to ask questions of our amazing customer support group where we think you will also find this 5 stars.

It is customizable in every way, and is easy enough for a beginner to use. The interface is intuitive and the mobile app is great for limited quick use.

The constant emails I get from support are annoying. I also wish that some of the desktop features were available on the app.