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Top Rated Customer Experience Software with Subscription

Last updated: November 2026

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721 software options

Adobe Real-Time CDP logo

Privacy centric customer data platform software

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Adobe Real-Time Customer Data Platform supports marketers to govern, normalize and collect b2b and b2c data and unify it into real-time profiles that can then be activated across any channels.

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Marvin logo

The customer insights platform for modern teams.

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Marvin is the #1 AI-native customer insights platform that turns scattered customer knowledge into shared understanding the whole company can act on.

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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EthOS logo
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Great Experiences Start With Great Research

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EthOS brings companies closer to their customers by capturing experiences as they happen through videos, pictures, screen recordings, and text. This rich contextual data gives organizations a deeper understanding of their customers’ real-world experiences.

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livepro logo

Knowledge management system

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livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

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ChurnZero logo

Customer engagement & retention for subscription businesses

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ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals

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Listen360 logo

Build a solid reputation with reduced churn & good reviews.

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Franchise feedback platform with post-visit surveys, sentiment monitoring, review growth tools, dashboards, and loyalty insights.

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SurveySparrow logo

Cloud-based omnichannel experience management platform

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SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

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Preferred Patron Loyalty logo

Innovative Loyalty Programs, Customer Engagement & Gift Card

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Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries

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ReviewInc logo

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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Uberall logo

Reputation management software for retail businesses

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Uberall helps multi-location businesses show up and stand out when nearby customers search for products or services. Winner of the 2023 MarTech Breakthrough Awards as Best Customer Experience Software, Uberall will help you create seamless experiences that span online and offline channels.

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Zendesk Suite logo

AI powered customer service across all channels

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Waitwhile logo

Waitlist app & queue management system for every business

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Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

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Sogolytics logo

Customer and employee experience management platform.

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SogoCX provides real-time visibility into customer sentiment, helping businesses understand what truly drives satisfaction and loyalty.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Alchemer Survey logo

AI-powered feedback and reputation management.

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Alchemer helps CX teams capture feedback across the entire customer journey, analyze it with AI-powered sentiment and theme detection, and route insights to the right teams—turning fragmented feedback into a clear, actionable view of the customer experience.

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SurveyLegend logo

Mobile-friendly survey management platform

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Track and measure customer experiences with SurveyLegend. Create beautiful, mobile-friendly surveys, forms, and polls with ease. Intuitive and visually engaging, every interaction captures valuable insights that drive smarter decisions and help build deeper, lasting customer relationships.

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ZyraTalk logo

The Only AI Customer Service Solution You Need

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ZyraTalk is the all-in-one AI customer service solution that automates conversations for any business need. Experience mind-blowing AI capabilities to increase leads, automate customer support, and streamline processes like hiring with ZyraTalk.

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Zoho CRM logo

Customer relationship management solution

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Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features.

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Birdeye logo

Cloud-based agentic marketing for multi-location brands

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Kangaroo logo

An all-in-one Loyalty and Marketing Platform for businesses.

Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese.

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CustomerHero logo

Online survey creator and feedback collection

Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more

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NiceJob logo

AI growth & reputation marketing for service businesses

NiceJob is an AI growth platform and reputation marketing software that connects to your field service or accounting tools and automates review requests, AI review replies, referrals, rebooking reminders, and email marketing for service businesses.

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Broadly logo

Online review & reputation management for small businesses

Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Tidio logo

Aill-in-one customer support software with AI features

Tidio is an all-in-one customer experience platform with features like help desk, live chat, chatbot, and AI agents. Improve engagement by talking to customers in real time, automate answers with chatbot Flows, or use Tidio's AI agent to resolve up to 64% of all interactions.

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