MYOB Business Reviews

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

easy to use ,A very easy to use and follow accounting software, the flow of information is easy to follow

I have been using the MYOB Essentials purely for payroll of a bout 10 employees. I find the customer service frustrating as it seems impossible to actually speak to anyone.

As a small business owner not trained in the art of accounting there wasn't a lot we found easy about using MYOB Essentials. The reporting process at the end is probably our highlight.

We found MYOB Essentials cumbersome to set up and use. The support team was basically of little help. Sending files to our Accountant at the end of the tax year was a pain. MYOB Essentials is better suited to those with a deeper knowledge of accounting than what we have in our business. That is why we switched to XERO which we find much easier and more efficient to use.

This program is in the cloud so it can be accessed from anywhere that has internet.

You couldn't do a recurring transaction.

I like the dashboards that show the flow of information from beginning to end. Reconciling the bank is very easy to do as well as enter in new sales and purchases. It's also very easy to export data into excel if additional analysis is needed outside of MYOB.

Generating sales reports, P&Ls, and BS is a bit cumbersome. It would also be nice if it had a 'dashoboard' feature, like xero, that shows all the relevant information on one page. Having one spot to go to for most of the day's relevant information would be very helpful

Have most of the function and very stable software.

The platform looks a bit old fashion and payroll function is not easy to use.

Process was easy to set up, had some good features that were used frequently

Needed more features added to make good use of the accounting,invoices were limited

This product makes the day to day task of a business owner more professional!

the Cost of the software could put a few people off!

This is one of the mainstream products available around and has a lot of users all over the globe. There is a great chance that your accountant is familiar with this and will be able to make great recommendations

Updates can be cumbersome and provided they work well they are easy to apply. I have had a couple of instances where we needed support and it has been very lacking. General technical support is poor with cancelled webinars and staff which appear not to know more than the most basic for troubleshooting.

Commonly used across small business which makes it easier to find bookkeepers who have experience in it

Needs to have a major overview from a features, functionality and user experience perspective. Nearly no new features in 15 years. An upgrade in technology, but delivering using out-dated tech stacks and restrictive implementation. Not a wonder people are moving in droves to other products.

Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu...

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Compatible with earlier versions. Interface is very similar to previous versions.

Expensive for what it is! Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC) Relies heavily on the internet (could be cause of part of the speed problem) Limited customisation

Nothing about the new upgraded platform, all information has to transferred over. Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues. Did not ask or want the upgrade now paying more for a useless product.

Navigation is too complex, nothing is clear and simple. Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time.

Not much, the old version worked perfectly, we were given an ultimatum

Undeposited funds should not be automatic, you cannot delete

I like that it has been around for many many years, and the functionality has NEVER changed or been improved

The lack of development and modernisation of the product

Editing and backup easy to manage and restore function for any error or lost of data to be fixed easily

Cannot customise report and limited on letters and character to be insert. Control on printing page is not user friendly

Very detailed, Easy to add transactions.

I found the software was not very “user friendly” especially as someone who isn’t the greatest at Bookeeping, the terms (words) and navigation was very hard sometimes. I ended up switching to Quickbooks.

Simple in most cases to use and looks good, integrates with our hire software well , if any issues the help section normally answers the query so no need for customer service.

I have found it to be slow and sluggish at times, some of the processes are over complicated and difficult to understand/process.

I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary

There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred.

Very easy to navigate and simple to use. Search function for invoices is good now that you can see POs.

Wish it would export data to excel!! Had to manually build a database of 300 invoices! Too easy to go back and delete stuff too which then doesn't stay on the audit trail, once it's gone it's gone! Would like to see some detail from the invoice when it searched for rather than having to go into it.

I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.

It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!

Reconciling the bank, making invoices and categorising expenses is easy

There are a lot of desktop versions of MYOB and it can be seriously confusing trying to figure out which version you need to open when you receive and client file.

I have been using the web-based MYOB since its launch back in 2012. The functionalities and the interface/look have been improved over the years. I like it because it is web-based, so I don't need to export the accounts and send it to our accountant, also be able to work on the same and updated info from anywhere.

The subscription price has been increased a lot over the years. I used to pay around monthly and now it costs around. So, for a light user, it's expensive. But well, I guess I pay for the convenience. The interface is not the most intuitive, but once it's learned, it's easy.

No pros were added to this review

Lack of Support. It would be supportive if after long waiting for call backs that return callers could call back if phone-call gets disconnected; instead of leaving customer stranded without a Solution and left to make their own call-back puting them back on a long waiting Queue, even after already being diverted onto another long Queue!!!

If I had rate it below 0 I could only think of a minus 0 (-0).. not professional in any way doesn't seem to login nor does anything work as stated

Dont ever use this .. everytime 2 factor comes and every time u have to open a browser.. if this doesn't work why u tell us n waste our time