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WebRezPro

Cloud-based hospitality property management software

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Table of Contents

Is this product right for your business?

Find out with a

WebRezPro - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: August 2026

WebRezPro overview

What is WebRezPro?

WebRezPro is a secure, all-in-one cloud property management system that simplifies operations for hotels and motels, multi-property groups, inns, vacation rentals, hostels, and campgrounds. The automated, easy-to-use system saves time and money while boosting direct bookings and improving guest experience. Trusted since 2003, WebRezPro is used by 2000+ properties in 50+ countries and is consistently chosen for its flexible features, excellent customer support, and comprehensive data protection.

Starting price

view pricing plans

Pros & Cons

Customer Support

Pricing

Training and Learning Curve

Payment Processing

Bugs and Issues

Rate Management

WebRezPro’s user interface

Ease of use rating:

4.6

(218)

WebRezPro review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(6)

3-4(61)

5(151)

What do users say about WebRezPro?

Reviewers appreciate WebRezPro for its responsive and knowledgeable customer support, ease of use, and customizable features that suit a range of property sizes. They find the system reliable for managing reservations, bookings, and daily hotel operations, with many noting the helpful reporting tools and integration with online travel agencies. Most say setup and ongoing assistance are straightforward and efficient.

Users report that the interface can feel outdated and overwhelming at times, and some mention minor bugs or feature limitations, especially with group bookings and reporting customization. They feel pricing is fair for small businesses, though some wish for lower costs and more modern design.

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Who uses WebRezPro?

Based on 218 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality

Management Consulting

Music

Use cases

Hotel Management

Property Management

Hospitality Property Management

Reservations

Vacation Rental

WebRezPro's key features

Most critical features, based on insights from WebRezPro users:

Online booking

4.6

(48)

Rate management

4.2

(20)

GDS/OTA integration

4.3

(19)

Inventory management

4.9

(7)

Maintenance management

4.1

(8)

Reporting/Analytics

4.3

(3)

CRM

2.3

(4)

Guest experience management

3.6

(8)

Point of sale (pos)

4.5

(2)

Built-in accounting

4.0

(3)

All WebRezPro features

Features rating:

4.4

(218)

Access controls/permissions

3.0

(2)

Accounting

4.1

(17)

Accounts payable

(0)

Activities booking

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

4.5

(2)

Analytics

(0)

Availability indicator

(0)

Availability management

4.5

(17)

Bank reconciliation

3.0

(1)

Bed management

(0)

Billing & invoicing

4.6

(5)

Billing rate management

(0)

Booking management

4.4

(16)

Booking notes

(0)

Built-in accounting

4.0

(3)

Calendar management

4.6

(28)

Calendar sync

(0)

Catering management

(0)

Channel management

4.0

(10)

Communication management

5.0

(1)

Contact management

4.0

(2)

Credit card processing

4.3

(12)

CRM

2.3

(4)

Customer accounts

(0)

Customer database

5.0

(1)

Customer history

4.4

(5)

Customer support

(0)

Customizable branding

5.0

(1)

Customizable reports

5.0

(1)

Customizable templates

4.4

(11)

Dashboard

(0)

Data import/export

3.0

(4)

Data synchronization

4.6

(15)

Discount management

(0)

Document management

(0)

Dorms

(0)

Drag & drop

(0)

Dynamic pricing

(0)

Electronic payments

(0)

Electronic signature

5.0

(1)

Email management

(0)

Email marketing

(0)

Email templates

4.4

(7)

Employee management

(0)

Event scheduling

(0)

Extended stay

(0)

Financial management

3.0

(2)

Financial reporting

3.7

(3)

For hospitality industry

(0)

For hostel/dorm managers

(0)

For property managers

(0)

For vacation rentals

5.0

(5)

Front desk management

4.4

(27)

GDS/OTA integration

4.3

(19)

General ledger

(0)

Geographic maps

(0)

Group reservations

(0)

Guest check-in/check-out

(0)

Guest communications

4.5

(4)

Guest experience management

3.6

(8)

Guest tracking

(0)

Historical reporting

(0)

Housekeeping management

4.2

(11)

Income & balance sheet

(0)

Inventory management

4.9

(7)

Invoice management

(0)

Loyalty program

(0)

Maintenance management

4.1

(8)

Maintenance scheduling

(0)

Marketing automation

4.3

(3)

Marketing management

(0)

Mobile access

5.0

(1)

Mobile app

(0)

Multi-Channel management

4.2

(11)

Multi-Currency

(0)

Multi-Language

(0)

Multi-Location

(0)

Multi-Property

(0)

Occupancy management

5.0

(1)

Online booking

4.6

(48)

Online payments

4.8

(13)

Online reservations

5.0

(1)

Owner portal

(0)

Owner statements

(0)

Payment processing

3.0

(1)

Point of sale (pos)

4.5

(2)

Price/Margin management

4.7

(3)

Price optimization

(0)

Private Rooms

(0)

Promotions management

(0)

Property database

(0)

Property management

4.0

(1)

Rate management

4.2

(20)

Real-Time data

(0)

Real-Time notifications

(0)

Real-Time updates

(0)

Registration management

(0)

Reporting/Analytics

4.3

(3)

Reporting & statistics

4.4

(9)

Reputation management

(0)

Reservations management

4.5

(58)

Revenue management

(0)

Reviews management

(0)

Role-Based permissions

(0)

Room availability schedule

(0)

Room booking

5.0

(1)

Search/Filter

5.0

(1)

Self check-in/check-out

(0)

Short/Long term rental

(0)

Single property

(0)

Site maps

(0)

Site reservation management

(0)

SMS messaging

(0)

Spa/Activity management

(0)

Task management

(0)

Tax management

(0)

Template management

(0)

Third party booking

(0)

Third-Party integrations

3.9

(17)

Transaction history

4.7

(6)

User management

3.7

(3)

Website integration

(0)

Website management

5.0

(2)

WebRezPro alternatives

WebRezPro

4.6

(218)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.6

Customer Support

4.8

ResNexus

4.8

(431)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.6

Customer Support

4.8

Yanolja Cloud Solution Property Management System (PMS)

4.6

(405)

visit website

Starting from

23.86

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.7

Guesty

4.4

(480)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.2

Customer Support

4.3

WebRezPro pricing

Value for money rating:

4.6

(218)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about WebRezPro price and value

Value for money rating:

4.6

(218)

To see what individual users think of WebRezPro's price and value, check out the review snippets below.

“Some features can take time to fully customize to specific property needs, and certain reports require extra setup to get exactly the desired format.”

Jitendra S.

Residences Manager

“The system has improved efficiency, helped reduce manual work, and made managing reservations and guest communication much easier.”

Jitendra S.

Residences Manager

WebRezPro integrations (65)

Integrations rated by users

We looked at 218 user reviews to identify which products are mentioned as WebRezPro integrations and how users feel about them.

Vrbo

Integration rating: 2.5 (5)

“Vrbo syncing issues. Guest communication issues.”

Ben S.

Co-founder

authorize.net

Integration rating: 4.0 (4)

SiteMinder

Integration rating: 4.3 (4)

Pricepoint

Integration rating: 5.0 (3)

WebRezPro customer support

What do users say about WebRezPro customer support?

Customer support rating:

4.8

We analyzed verified user reviews to identify positive and negative aspects of WebRezPro customer support.

Widely noted by reviewers, WebRezPro's customer support is consistently responsive, knowledgeable, and quick to resolve issues.

A significant portion of users highlight immediate phone or email access to helpful, friendly support staff without long wait times.

Common user feedback praises the support team's patience, professionalism, and willingness to go above and beyond for customer needs.

Multiple users appreciate the proactive assistance during onboarding, training, and ongoing customization or troubleshooting.

Support options

Chat

Knowledge base

Faqs/forum

Email/help desk

Phone support

Training options

Live online

Videos

Documentation

Webinars

In person

To see what individual users say about WebRezPro's customer support, check out the review snippets below.

“WebRezPro is possibly the BEST customer service I have ever worked with! If you call them, someone answers the phone. If you leave a message, someone calls you back usually within minutes. ”

Dean J.

CFO

“Overall, WebRezPro has been a dependable partner for our business, combining ease of use with a customer service team that truly stands out.”

Meagan A.

Owner