Criteria Reviews

Criteria provides so many great insights on candidates, and it has features that let you work with your teams depending on strengths and weaknesses!

It's a great tool for HR, because it's HR's job to read the reports, but sometimes it can be a lot of information for managers to decipher, so it would be nice to have a more simplified version of results so that managers can read and understand better!

Hi Daysi - thank you for this thoughtful feedback! It's great to hear that you're happy with the insights you're receiving on your candidates, and thank you for the feedback on the results for managers, we will keep this in mind for future updates. Thank you for being a Criteria customer!

Makes hiring easier for me (although I do this infrequently)

The price is fairly high. There are competitive products at a lower price point. The price seems to be increasing exponentially which makes me think twice on every renewal period whether it is worth renewing or not.

Hi Ty, thank you for sharing your feedback with us. We're so happy to hear that Criteria has significantly streamlined your hiring process. We understand your concerns regarding pricing, and we appreciate your loyalty and feedback. Your satisfaction is our priority, and we continuously strive to provide value while considering pricing adjustments. We're grateful for your support and look forward to continuing to support your hiring needs effectively. Thank you for choosing Criteria.

Online skills testing and one-way interviews help us to narrow down our applicant pool. This system is fairly easy to set-up and is user friendly.

We needed the ability to do some additional customizations that are not yet available.

Hi Stephanie, thank you for your feedback. It is wonderful to hear that our skills testing and one-way interviews have helped streamline your applicant pool. Your feedback on customization is noted, and we're continuously working to enhance our offerings. We're delighted that our customer service has positively impacted your experience. We appreciate your insights and are committed to providing valuable solutions for your hiring needs. Thank you for choosing Criteria!

Criteria was easy to learn in my new position and the customer support from [sensitive content hidden] was amazing. She checks in often and answers any questions my team has very quickly. There are test templates that can be used or you can create your own to suit your company's needs. This was very helpful to my HR team, as our company recruits for so many different positions.

When creating a test, some of the steps seem redundant but it's important that they're done so that the tests work properly.

Thank you for sharing your experience with Criteria! We are happy to hear that our platform has been a valuable tool for your team and that you found it easy to learn in your new role. We greatly appreciate your positive feedback regarding our customer support team. We are delighted to hear that your Customer Success Manager has been attentive and responsive to your team's needs. It's also fantastic...

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If you get time with an IO psychologist, it's super helpful to review your data and see how well the tests are actually impacting your hiring quality, ramp time, etc. However, I think this is key differentiator for Criteria, so this should be included in every package.

Everything is guess work for at least 6 months to get initial data, and you can't get quality of hire insights for about a year. It takes a full contract just to be able to get the data to see if it's helping your organization, so you have to renew to finish - then if you didn't see impact, it's too late!

Thank you for taking the time to share your feedback with us. We appreciate your insights and are committed to continuously improving our services to better meet your needs. We are glad to hear that you found the opportunity to review your data with an IO psychologist helpful in understanding the impact of our tests on your hiring quality and ramp time. Your suggestion to include this as a standard...

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Ease of use - Scoring is easily understood. Tons of support material in order to better understand the results.

Price. I am sure everyone says the same. We are a small company, so every $ counts.

Hi Schad, thank you so much for taking the time to share your feedback! We are thrilled to hear about your positive experience with the Criteria platform. We're glad to know that you find our system easy to use and that the scoring is easily understood. Our team works diligently to provide comprehensive support materials to ensure that you have all the resources you need to make the most of our platform. Your satisfaction is our top priority, and we're delighted to have been able to meet your organization's needs effectively. If there's anything else we can do to enhance your experience or address any concerns, please don't hesitate to reach out to us. - The Criteria Team

Criteria is easy. It's easy to set-up and administer. It is also easy to understand the breakdown of the results analysis.

The only thing I don't like about Criteria is not being able to review the assessments before creating one for a job. The only way to know what questions are in an assessment is to take the assessment yourself and I don't want to take every assessment I create for each job.

Hi Onita, thank you for taking the time to share your feedback and review! We're delighted that you find Criteria easy to set up and administer, as well as appreciate the breakdown of the results analysis. Your satisfaction is our top priority, and we're glad to know that our user-friendly interface has contributed to your hiring success. We understand your concern about not being able to review assessments...

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The skills and personality assessments are critical in our job searches. We have found that if candidates don't take the time to complete the assessments they're not really that interested in the job. It's also helped us weed out people who are not detail oriented when we find they didn't really follow instructions.

I would love to see more skills tests in the areas of IT troubleshooting.

Consistent and easy to use. Provides us a good method to reduce the amount of candidates in a fair way. The ability to select different tests for different jobs. And, the ability to create our own tests to use for promotional purposes.

There are so many features. Sometimes you have to drill down a few menus to get to some of the details.

Easy to use, highly responsive team, great features and the right price point.

The job families could be a bit more expansive, but we've used similar roles to meet our needs just fine or have customized our own assessments.

I like how easy it is to read the test results reports and share them with others.

Maybe that there is not an application-only feature. The Rep had to help us with a work around so that applicants did not have to complete the tests if we were only seeking an application. The application within Criteria Corp replaced our paper application.

Easy to send assessments, easy to understand the grading and the rating/ranking

Sometimes it's hard to set up a new test battery when I don't need to do that for a while. I think I finally figured it out for next time though!

I really appreciate the ease of use the entire platform provides our company. The different tests/scores that are provided for our industry have proven themselves accurate and consistent with our hires. This platform and its ability to drill down to each applicants personality helps save time and provides more understanding and areas that we as the hiring team should drill down to.

My least favorite thing about this platform is the grading on the personality assessment. Sometimes we can get results that are "inconclusive" or provide red flags, and what we have found is that this generally comes down to language barriers. People who are not originally from the USA trying to take a test that uses vague questions can prove to be problematic.

The software improved the organizational mindset about being consistent with the hiring process. Also, the assessments are very easy to execute for our employees and candidates.

There are not any negatives that come to mind.

This program is very easy to use. Creating new tests and sending the link for applicants is very simple.

There are a few things that could be easier to find but once you learn how to navigate its fine.

The software is very user friendly and easy to manage as an administrator.

Not easily integrated or have the ability to customized some features.

HireSelect is very intuitive and easy to use. I had used HS with a former employer and as soon as I had room in the budget, I implemented the product for my new company. I use the testing, the ATS feature, and the calendar to schedule interviews. Customer Support is top notch and [SENSITIVE CONTENT HIDDEN] is always quick to help.

I wish it would integrate more holistically with BambooHR so I could use the feature seamlessly. Other than that, it works great.

When hiring for different positions, you need applicants with varying skills. HireSelect provides a way to test applicants on their aptitude for whatever job you need to fill. By using these services, you can be far more productive in selecting applicants to interview based on their knowledge, aptitude, and fit for your organization. HireSelect is a time saver on steroids!

There is nothing to not like and profit from by using HireSelect! If you hit a snag, their support services are among the best I've encountered with any vendor.

The deep dive detail the summaries offer for each assessment really allows you to assess a candidate's strengths and weaknesses at a glance. It provides useful info to deep dive into for a follow up interview.

Customizing your own 'batteries' when creating your assessment package could be a little easier to arrive to. However, once you've gone through the process a few times, it gets easier.

I love that I can search for a job title and it recommends test banks to use, which saves us time. It is intuitive to use, especially nice for hiring managers that aren't in it all the time.

We are investigating the use of it in our UK and Australia offices. Hopefully HireSelect can support our global team.

Simplistic and ask many questions rather than just a few.

I do not like how on the EPP test in the results it says no position selected. It would be nice to see maybe how long it was taking an applicant to answer question or do the entire test to see if they are just not reading and putting zero thought into their answers or if they are diligently reading and putting thought into each question asked. I think this would help decide if an employee is rushing or is able to take their time, care and answer to the best of their ability. Right now I feel this test is a bit of a waste and does really absolutely nothing for me when there just isn't something more for me to base my decision on a stranger.

I love the fact that I can email the clerical test to a candidate and not be worried about space for someone in the office taking the exam.

Personally, I liked the functionality of the software before the last update. It's still a wonderful product however, we just have to do things a little differently.

HireSelect is a great company. Their software platform is solid and provides an invaluable resource to make hiring decisions with less risk and more insight into a candidate's capabilities and fit. My favorite part of working with them though is their customer service. It is outstanding and above and beyond the level of support I receive from any other vendors I've worked with throughout my career. They are responsive, highly competent, and very willing to make adjustments to the software that better serve our needs as customers.

They recently rolled out a new platform and there were a few technical issues that were quickly addressed (so that's not actually a problem, but another nod to their support and responsiveness). They do have one issue that they are still addressing which is that their testing services don't always work without error on Explorer or Edge internet browsers. It's a minor issue as we've simply started telling candidates to take it on another browser instead. That's the only reason for me giving them a 4 on quality, otherwise, I'm definitely a huge promoter of HireSelect.

Using the testing online has helped us to narrow the selection pool of candidates and saved us valuable time that would have been wasted on interviewing less qualified candidates.

The new upgrades are more complex in my opinion and have more than I need, so makes the site seem more tedious to navigate. The old site was easy and straight forward.

The variety of assessments help me choose the best fit for each position. I can evaluate a number of different levels, aptitude, personality, or specific skills.

If I wanted to integate the results with my ATS, I would need to upgrade to a fancier package. Now, the price is cheap for the service, but I don't know why I would have to upgrade just for an integration.