Criteria Reviews

I have used Criteria Corp's products for 3 years. I find the products to be very high quality, easy to use, and supported by great customer service and digital resources.

I do not like the software skills assessments as they assume the respondent/applicant uses keyboard shortcuts. If you are someone that uses primarily a mouse, you do not do well on the assessment and yet you may be very skilled in the software. I believe these types of skills tests are difficult to offer anyway because different positions require different skill levels.

The assessments currently offered by Hireselect are fantastic. We have found the Employee Personality Profile and Aptitude assessments particularly useful in providing critical insights into our candidate's work style, ability to problem solve, learn new information, and their current skill level. The tool is very easy to use and customize to your needs. We often use the suggested interview questions...

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The only short-coming is the possibilities with the self-service reporting/data. More options to customize your reporting would be great. However, this is not something that is hindering enough to deter us from continuing to use hireselect.

Being able to copy link and e-mail it. The results are in a format that is very helpful and gives us a real picture of the applicant.

Creating reports needs to be made easier. I liked the way before this update that you could export results to an Excel spreadsheet. It would be helpful to see the applicants assessments and answers. When looking at jobs and there are more than one listed (ex. Teller) knowing how to combine them together would be helpful. Knowing which part of an assessment is timed. This new update seems more timely than the last one.

When hiring for different positions, you need applicants with varying skills. HireSelect provides a way to test applicants on their aptitude for whatever job you need to fill. By using these services, you can be far more productive in selecting applicants to interview based on their knowledge, aptitude, and fit for your organization. HireSelect is a time saver on steroids!

There is nothing to not like and profit from by using HireSelect! If you hit a snag, their support services are among the best I've encountered with any vendor.

Scientifically validated, easily distributed to applicants, high quality results and UI.

Not adapted to international market, all the benchmarking tools focus on the US.

Using HireSelect has really helped us in identifying quality candidates for our organization. The newest update was a little confusing at first but after talking to our account manager it's actually a lot more user-friendly once you know where to go.

There's not a lot that I don't like about the software. LIke I mentioned before, the update was very confusing at first but our account manager walked us through.

The variety of assessments help me choose the best fit for each position. I can evaluate a number of different levels, aptitude, personality, or specific skills.

If I wanted to integate the results with my ATS, I would need to upgrade to a fancier package. Now, the price is cheap for the service, but I don't know why I would have to upgrade just for an integration.

Scientifically backed results that really do level the playing field for candidates (and existing employees) when trying to put the right person in the right seat. Paired with a solid interview process and testing abilities, the cognitive and personality profile tests have been invaluable to make the final decisions in hiring.

Unless hiring a large number of people, the per test cost is a bit high. Also seem to be sharing costs with services and technology that I am not using.

Our customer support representative was extremely helpful in the set up and customization of our testing, we had the opportunity to build testing specific to hiring our Call Center Representatives. We customized our testing for the specific areas that our hiring managers were looking for. Many of the test on the market are to generic for the work our Representatives do.

Any issues or complaints were easy worked around.

Using the testing online has helped us to narrow the selection pool of candidates and saved us valuable time that would have been wasted on interviewing less qualified candidates.

The new upgrades are more complex in my opinion and have more than I need, so makes the site seem more tedious to navigate. The old site was easy and straight forward.

HireSelect lets me choose a wide range of tests that upon completion will provide me with a better insight as to the value each applicant can provide. Different positions require different skills and HireSelect does not lock me into a one-size-fits-all testing program. I make the decisions on what traits, skills, intelligence, education, etc. are most important for each position I am looking to fill. A number of these tests have a built-in truth detector that is triggered if an applicant strays from fact into fiction!

HireSelect is a fantastic resource. I have no complaints, no least-liked features, etc. I value the entire package!

There is nothing that I do not like about this software! It has proven to be invaluable when looking at our retention metrics and the hiring manager's love it for career development as well.

I am unable to make any recommendations as the software meets our needs and has exceeded our expectations.

The software is extremely user friendly. When I need to figure out how to do something new it takes not time at all but possibly their customer service even tops this. The easy scheduling system they have to reach out for someone to help is amazing and put the options in your hands.

Being a SAAS there were some hurdles to jump through with our purchasing department but more likely that is on our outdated requirements. The latest update was significant and hope to see more feature in the near future.

I like how easy it is to read the test results reports and share them with others.

Maybe that there is not an application-only feature. The Rep had to help us with a work around so that applicants did not have to complete the tests if we were only seeking an application. The application within Criteria Corp replaced our paper application.

The software improved the organizational mindset about being consistent with the hiring process. Also, the assessments are very easy to execute for our employees and candidates.

There are not any negatives that come to mind.

Ease of use and great content. We use this faithfully and has been a great tool with our hiring process.

When they performed the recent upgrade, it took some getting use to but still managed.

Very easy to use by users and candidates (tests). Good home page dashboard with great analytics. Very good reports and analysis. Seamless integration with Workable.

I don't have any complaints about this software. One nice to have improvement idea (if possible): Can more data or output file be exported to Worakble?

I love using Criteria to get more objective data points about candidates before we make a hire. We consistently use their assessments to better understand a candidates capabilities and if they have the personality traits that will allow them to succeed in their roles. I highly recommend Criteria to anyone that wants to add an online assessment product to their hiring process.

No major cons! The product does what we need it to do!

It is very easy to use and to customize. Unlimited assessments were a cost saver in the long run. Also had a very extensive library of assessments available to use.

Have only been using for less than 6 months so haven't found any negatives

The ease of connecting the application to the tests and being able to track applicants within the system.

I really enjoy using the software. The new setup is a little different but not bad.

I love the fact that you can test an unlimited amount of applicants every month. Implementation was super easy. Easy to maneuver through platform.

Nothing to complain about at all. The only suggestion is that the introductory call would be nice in the first week you begin to use the system.

I love that Criteria assessments score not just for the position I am currently filling, but gives me the tools and insight into what roles a candidate may be able to grow into. Having a dedicated support manager at Criteria has been clutch in helping me come up with the best assessments for what I'm hiring for--it's great to know I'm not alone!

I'd like to see the option of posting my open jobs on Criteria or linking to Indeed or LinkedIn so all my candidates are in one place.

Basic tests validate the capacity of the individual to make the grade. Personality tests give us areas to focus on in the meeting and help to validate or challenge our assumptions based on the interview process. Support and success teams are first class!

Whilst it's pretty easy on the whole to set up and use, the user flows aren't always as easy / assisted as I'd expect. Especially when grouping and segmenting jobs and candidates.

I like the ease of deployment. Enter first & last names and email and off the assessment goes.

No suggested changes, I would keep it just the way it is.

Variety of tests and how easy to set them up

That I can't do some candidate actions in bulk and it takes time to do it one by one