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Criteria
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Table of Contents
Criteria - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Criteria overview
What is Criteria?
Criteria helps business leaders make smarter, faster, and more objective hiring decisions by providing a comprehensive talent success platform that reduces bias, improves hiring efficiency, and enhances workforce performance. With a suite of science-backed assessments, structured interviews, and AI-driven talent development tools, Criteria empowers organizations to build high-performing teams while addressing key hiring challenges such as high turnover, inefficient screening processes, and inconsistent hiring outcomes.
At the core of Criteria’s platform is its Assess suite, which includes cognitive aptitude, personality, emotional intelligence, risk, and skills assessments. These tools help businesses identify candidates with the right abilities, work styles, and competencies to succeed in their roles. By leveraging these assessments, companies can reduce turnover, improve job performance, and ensure a fair, data-driven hiring process. Organizations across industries, from healthcare to technology, have seen measurable improvements—Signpost reduced turnover by 70%, while painPRO cut time-to-hire by 94%, saving thousands in hiring costs.
Criteria’s Interview solutions further streamline hiring by offering structured interviews and video interviewing tools. With one-way and live video interviews, hiring teams can evaluate candidates more efficiently, reduce scheduling delays, and ensure a consistent, unbiased interview process. Structured interviews provide job-specific behavioral and situational questions, helping businesses make more predictive and legally defensible hiring decisions.
Beyond hiring, Criteria supports employee engagement and development through Develop™ by Criteria, which includes TEAMscan and Coach Bo. TEAMscan provides insights into team dynamics, communication styles, and collaboration tendencies, helping managers build stronger, more cohesive teams. Coach Bo, an AI-powered workplace coach, delivers personalized coaching and skill development recommendations, ensuring employees continue to grow and succeed in their roles.
Criteria’s platform is designed for businesses of all sizes and industries, offering seamless ATS integrations, automated workflows, and advanced reporting tools to optimize hiring and talent management. With a 96% customer satisfaction rate and recognition for Best Ease of Use, Best Value, and Best Customer Support (Gartner Digital Market Report), Criteria is a trusted partner for organizations looking to hire smarter, reduce bias, and drive better business outcomes.
Starting price
Alternatives
with better value for money
Pros & Cons
Candidate Assessment
Hiring Process
User Interface
Bugs and Issues
Criteria’s user interface
Criteria pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Criteria?
It allows for a more objective evaluation of candidates by focusing on real skills and competencies rather than just resumes.
Select to learn more
Who uses Criteria?
Based on 189 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Criteria's key features
Most critical features, based on insights from Criteria users:
All Criteria features
Features rating:
Criteria alternatives
Criteria pricing
Pricing plans
Pricing details:
User opinions about Criteria price and value
Value for money rating:
To see what individual users think of Criteria's price and value, check out the review snippets below.
Joanna T.
HR
Yasmin M.
Administration
Criteria integrations (49)
Integrations rated by users
We looked at 189 user reviews to identify which products are mentioned as Criteria integrations and how users feel about them.
Integration rating: 4.5 (2)
“Jazz HR was our recruiting platform. Paylocity moved to its own platform later.”
Stacey U.
Director of Human Resources
Integration rating: 5.0 (2)
“Terrible. Brings over wrong data.”
“Mentioned earlier, this is essential to see if candidates have applied to previous roles so we a) don't bombard them with unnecessary messages and b) can see how those previous applications went and read past notes etc.”
Mimi M.
Senior Manager, HR Systems and Data
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Other top integrations
Criteria customer support
What do users say about Criteria customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Criteria customer support.
Widespread user sentiment highlights Criteria's customer support as highly responsive and consistently available when needed.
A significant portion of users appreciate the team's willingness to address issues quickly and offer clear, thorough communication.
Broad user base values the proactive approach, including regular check-ins, helpful training, and support during onboarding.
Frequently reported by users, the self-service options and flexible support channels make getting help easy, even outside normal hours.
Support options
Training options
To see what individual users say about Criteria's customer support, check out the review snippets below.
“She checks in often and answers any questions my team has very quickly.”
Kady B.
Human Resources Administrator
“Quality of the program is great and the staff are always available to help when needed. ”
Shannon S.
General Manager






















































