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Criteria Logo

Better talent begins with better insights.

Table of Contents

Criteria - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Criteria overview

What is Criteria?

Criteria helps business leaders make smarter, faster, and more objective hiring decisions by providing a comprehensive talent success platform that reduces bias, improves hiring efficiency, and enhances workforce performance. With a suite of science-backed assessments, structured interviews, and AI-driven talent development tools, Criteria empowers organizations to build high-performing teams while addressing key hiring challenges such as high turnover, inefficient screening processes, and inconsistent hiring outcomes.

At the core of Criteria’s platform is its Assess suite, which includes cognitive aptitude, personality, emotional intelligence, risk, and skills assessments. These tools help businesses identify candidates with the right abilities, work styles, and competencies to succeed in their roles. By leveraging these assessments, companies can reduce turnover, improve job performance, and ensure a fair, data-driven hiring process. Organizations across industries, from healthcare to technology, have seen measurable improvements—Signpost reduced turnover by 70%, while painPRO cut time-to-hire by 94%, saving thousands in hiring costs.

Criteria’s Interview solutions further streamline hiring by offering structured interviews and video interviewing tools. With one-way and live video interviews, hiring teams can evaluate candidates more efficiently, reduce scheduling delays, and ensure a consistent, unbiased interview process. Structured interviews provide job-specific behavioral and situational questions, helping businesses make more predictive and legally defensible hiring decisions.

Beyond hiring, Criteria supports employee engagement and development through Develop™ by Criteria, which includes TEAMscan and Coach Bo. TEAMscan provides insights into team dynamics, communication styles, and collaboration tendencies, helping managers build stronger, more cohesive teams. Coach Bo, an AI-powered workplace coach, delivers personalized coaching and skill development recommendations, ensuring employees continue to grow and succeed in their roles.

Criteria’s platform is designed for businesses of all sizes and industries, offering seamless ATS integrations, automated workflows, and advanced reporting tools to optimize hiring and talent management. With a 96% customer satisfaction rate and recognition for Best Ease of Use, Best Value, and Best Customer Support (Gartner Digital Market Report), Criteria is a trusted partner for organizations looking to hire smarter, reduce bias, and drive better business outcomes.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Candidate Assessment

Hiring Process

User Interface

Bugs and Issues

Criteria’s user interface

Ease of use rating:

Criteria pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(42)
5(146)

What do users say about Criteria?

It allows for a more objective evaluation of candidates by focusing on real skills and competencies rather than just resumes.

Select to learn more


Who uses Criteria?

Based on 189 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Information Technology and Services
Insurance
Marketing and Advertising
Others

Use cases

Recruiting
Pre-employment Testing
Assessment
Applicant Tracking
Talent Management

Criteria's key features

Most critical features, based on insights from Criteria users:

Aptitude testing
Personality testing
Online tests
Automatic grading
Skills assessment
Customizable tests
Reporting/Analytics
Candidate comparison
Applicant tracking
Question library

All Criteria features

Features rating:

Activity dashboard
Alerts/Notifications
API
Applicant tracking
Application management
Aptitude testing
Assessment management
Automatic grading
Candidate comparison
Candidate management
Candidate profiles
Candidate tracking
Collaboration tools
Commenting/Notes
Content library
Course management
Customizable branding
Customizable questions
Customizable reports
Customizable templates
Customizable tests
Data import/export
Email Distribution
Email reminders
Employee database
Employee engagement
Employee onboarding
Employee profiles
Feedback management
GDPR compliance
Individual development plans
Individualized assessments
Interactive content
Internal hr
Interview management
Interview practice session
Job Application Management
Job management
Learning & development
Live video interview
Multi-Language
Offboarding
Onboarding
Online tests
Panel interviews
Performance management
Personality testing
Personalization
Pre-Employment testing
Pre-made test library
Pre-recorded messages
Proctoring
Question library
Real-Time reporting
Recruiting firms
Recruitment management
Reminders
Reporting/Analytics
Reporting & statistics
Resume storage
Scoring
Search/Filter
Self service portal
Single sign on
Skill assessment & scoring
Skills assessment
Skill Testing
Summary Reports
Surveys & feedback
Talent acquisition
Talent management
Template management
Templates
Test/Quiz creation
Tests/Assessments
Third-Party integrations
Training administration
Training management
Two-Way audio & video
Video call recording
Visual analytics
Workflow management

Criteria alternatives

Criteria logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
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Features
Value for Money
Customer Support
100Hires logo

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CEIPAL ATS logo
visit website

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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
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Customer Support
ZipRecruiter logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Criteria pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Professional

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Testing
  • Candidate Management
  • Resume Extractor
  • Reports
  • ATS Integrations
  • SSO
  • MFA

Professional+

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • candidate management
  • Resume Extractor
  • Reports
  • ATS Integrations
  • SSO
  • MFA
  • Live Video Interviewing
  • Video Interviewing

Talent Success Suite

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Assessments
  • Candidate Management
  • Resume Extractor
  • ATS Integrations
  • SSO
  • MFA
  • Video Interviewing
  • Live Video Interviewing
  • Develop: Build happy, high-performing teams and impactful leaders

User opinions about Criteria price and value

Value for money rating:

To see what individual users think of Criteria's price and value, check out the review snippets below.

“I like you can customize different tracks for different jobs and have different standards of fit based on job family.”
JT

Joanna T.

HR

“It allows for a more objective evaluation of candidates by focusing on real skills and competencies rather than just resumes.”
YM

Yasmin M.

Administration

Criteria integrations (49)

Integrations rated by users

We looked at 189 user reviews to identify which products are mentioned as Criteria integrations and how users feel about them.

JazzHR logo
JazzHR

Integration rating: 4.5 (2)

Jazz HR was our recruiting platform. Paylocity moved to its own platform later.

SU

Stacey U.

Director of Human Resources

Integration rating: 5.0 (2)

Terrible. Brings over wrong data.

Mentioned earlier, this is essential to see if candidates have applied to previous roles so we a) don't bombard them with unnecessary messages and b) can see how those previous applications went and read past notes etc.

MM

Mimi M.

Senior Manager, HR Systems and Data

1/2
Greenhouse logo
Greenhouse

Integration rating: 4.0 (2)

Integration rating: 5.0 (1)

Lever logo
Lever

Integration rating: 4.0 (1)

Criteria customer support

What do users say about Criteria customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Criteria customer support.

Widespread user sentiment highlights Criteria's customer support as highly responsive and consistently available when needed.

A significant portion of users appreciate the team's willingness to address issues quickly and offer clear, thorough communication.

Broad user base values the proactive approach, including regular check-ins, helpful training, and support during onboarding.

Frequently reported by users, the self-service options and flexible support channels make getting help easy, even outside normal hours.

Support options

Faqs/forum
Phone support
Chat
Email/help desk
Knowledge base
24/7 (live rep)

Training options

Documentation
Webinars
Live online
Videos
In person

To see what individual users say about Criteria's customer support, check out the review snippets below.

“She checks in often and answers any questions my team has very quickly.”

KB

Kady B.

Human Resources Administrator

“Quality of the program is great and the staff are always available to help when needed. ”

SS

Shannon S.

General Manager

Criteria FAQs

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