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Recommended
David Z.
Software Engineer
Information Technology and Services, 11-50 employees
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David Z.: My name's David. I am a software engineer in the audio visual industry, and I would give Namely...
Santiago C.
Education Management, 51-200 employees
Used daily for 2+ years
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As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help. Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.
Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.
Allison S.
Computer Software, 201-500 employees
Used daily for 2+ years
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Namely is easy to use. I highly recommend using all options for a true integrated experience - HRIS, Payroll, Benefits & Time. It has definitely enabled our small People Ops team be able to support our company's rapid growth. It has a great user interface for our employees. Namely is constantly adding new features and improvements, which shows me they are constantly looking to adapt their product to the needs of their customers.
Namely is very much "self-service", which can be great if you have the answers and the knowledge. However, there are some drawbacks with payroll, which can often provide tax & regulatory challenges. Getting a hold of the right person when we have detailed payroll questions, can sometimes be difficult.
Shannon S.
Airlines/Aviation, 10,001+ employees
Used daily for 1-2 years
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TERRIBLE!!! AWFUL!!! TOTAL NEGATIVE EXPERIENCE!!! My husband's employer (he is a Network Engineer) recently came on board with Namely, too. They are an international company with several branches. We talk at night about the nightmares this product creates. The service is so bad with Namely that staff comes to their IT department to try and find workarounds. For HR we are contemplating going back to paper because even though that's a pain, at least you don't have the irritation of paper not working!!!!!!
It's like Facebook so it makes it familiar and user friendly to those who have Facebook accounts.
1. Every time I go to onboard a new hire there is a client-wide issue with the system and it's with "Engineering" to fix. 2. You don't receive communication on when there are client-wide system issues or when they are fixed. You just have to keep inputting the same information over and over until the one time you click and it miraculously works! 3. The migration from one system to Namely has taken...
Toni W.
Telecommunications, 11-50 employees
Used daily for 1-2 years
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I love the ability to have all of my onboarding forms in one place. Employees are able to electronically sign and eases the onboarding process.
The feature that I like the least is the benefits process. The last two years I have had problems with registering new employees with the insurance and it seems like I end up doing the registration myself so the employees can get their insurance.
Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has been able to offer you onboarding features that best fit your company.
Elizabeth C.
Hospital & Health Care, 201-500 employees
Used daily for 1-2 years
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We love the onboarding system, it makes everything very easy and automated! We also really appreciate the way Namely takes feedback and acts upon it. They release new features and products every quarter and the releases really are what the customers are looking for. The company is always looking to improve and grow which we really value.
We have had difficulty with the Namely Time feature, it gets confusing for employees and sometimes there are issues with information syncing between the two systems.
Thank you for your review! We really appreciate your feedback and look forward to continue enhancing our platform and your overall client experience.
Tiffany B.
Internet, 51-200 employees
Used daily for 2+ years
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In addition to the software, we use their brokerage and LOVE Namely Benefits. They've made the transition so much easier and are basically an extension of my one-person HR team.
Clean, easy-to-use interface. Payroll is easy and efficient. The set-up is easy for employees to use - I've never been asked where things are or for a password reset since starting with Namely. ;) Customizable. Continuously improving and working to support their clients (i.e., they actually listen to feedback!)
Re-hires are a little wonky. Reporting meets my needs, but similar to other features, Namely isn't as comprehensive as some of the old-time HRIS systems (like ADP). But there's so many benefits/pros, it's easy to overlook any challenges.
Trinity M.
Computer Software, 201-500 employees
Used daily for 1-2 years
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The best parts about using Namely is their excellent support+success team and the constant growth that they are experiencing which results in frequent updates that make my job easier. Having a fully integrated solution has saved me an abundance of time. The ease of integration with the HRIS tool is great for scaling companies that use a variety of products to function but want one-source-of-truth. Reporting capabilities in both HRIS and Payroll are detailed and have gained the stamp of approval from Finance and HR.
-Excellent customer support. -One stop solution for HRIS, Payroll, and Benefits. -Very customizable for different use cases. -Constant and reliable product updates and roadmap.
-Document storage is not robust -While the tool is very customizable, it is a slight learning curve to master the smaller details.
Deborah V.
Computer Software, 201-500 employees
Used daily for 6-12 months
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I have been doing this job for many years using many different providers. I have found Namely to be a top notch provider.
Product is easy to navigate and use. Customer service is top notch
I would like to see the ability to use more complex filters for reporting. Sometimes I must download into excel to do additional filtering on the same column
Matthew S.
Veterinary, 51-200 employees
Used daily for 1-2 years
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I liked that this was a one-stop-shop for all things HR and payroll. Functionality was easy and entire platform was intuitive.
The price. As with anything, good service comes at a premium. At least we got what we pay for.
Thank you for your review! We really appreciate your feedback and are happy to hear that you've enjoyed using our streamlined platform.
Manasi D.
Information Services, 51-200 employees
Used daily for 1-2 years
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Ease of use, and email notifications were key features.
Namely was perfect for my needs, so I do not recall anything. For 401K, I had to use other software though. If Namely, can add that too, it would be great.
Thank you for your review! We really appreciate your feedback and are happy to hear that you've enjoyed using our platform.
Susan W.
Research, 11-50 employees
Used daily for 2+ years
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Streamlining all of our onboarding and reviewing.
Namely is used as our HRIS and payroll system. I has an onboarding module that was incredibly helpful in digitizing our entire onboarding system and allowing all the info to flow into HRIS and payroll. The EE review feature has also streamlined our review process
The implementation required heavy lifting to present our data into a Namely prescribed spreadsheets. I wished there were better mapping that would have required more on Namely's part. (2) some of the place holding features that exist in payroll are not available on the HRIS side. Ex: if I want to view deductions for many EEs I can go the deduction location and click through and easily view one EEs info after another. If I want to do the same within HRIS I cannot. So there are many, many clicks required to accomplish the same task.
Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has streamlined your HR processes, like onboarding and performance reviews. As for implementation, we truly apologize for your experience. In 2019, we recognized that gathering required data was a huge lift and burden for some of our clients, so we introduced Data Services as a solution. Clients who...
Austin C.
Hospital & Health Care, 201-500 employees
Used daily for 1-2 years
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Namely has saved us time in a lot of areas once we really learned how to use the system. We have been very impressed with Namely's interest in responding to client needs and I've not ever worked with a company such as theirs with a roadmap that is truly responsive to clients. One area they can continue to improve upon is in customer service--I find myself needing to follow up on service requests often. That said, I know it is something that they are working on improving. Overall good experience with Namely.
Namely's onboarding function has been a huge time saver for our company. We have a lot of documentation that employees must sign and review before starting and it makes it easy for them to find it all in one place. Performance reviews are also a breeze with Namely. Lastly, we have found a lot of benefit in the all-in-one nature of Namely for ourselves and our employees.
The integration between HRIS, Payroll, Benefits, and Time can certainly continue to be improved. Additionally, our company manages multiple EINs and so we would like to see Namely continue to improve functionality for this.
Caryn M.
Sports, 51-200 employees
Used daily for 1-2 years
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Namely has been transformational for our business, improving efficiency and allowing employees and managers to focus more on the core work of the organization without being bogged down by time-consuming HR tasks. The ability to track leave, benefits and paystubs all in one software keeps us accountable and avoids lots of paperwork!
Before my company started using Namely, we were submitting our time-off requests on paper and routing through multiple mailboxes for approvals. We did not have a reliable and convenient system for managing our leave accrual or communicating with busy managers about PTO requests. Now, all of that information is at our fingertips, approvals are a breeze, and it's easier for managers to keep track of all of their direct reports' schedules. Namely also allows us to view our pay stubs and benefits information at any time, and complete our annual open enrollment, all within the software. I would highly recommend the service to any organization looking to improve its efficiency for HR processes.
At our company, employees accrue comp time for working weekend events throughout the year. Namely does not allow us to enter that comp time in a formal system that is tracked electronically. Instead, we keep track of it on our own, and when we enter PTO requests as "comp time for XYZ event", it is on the honor system. Not a huge complaint, but would be nice if we could track that piece of our PTO the same way we can vacation time, sick time, etc.
Christine N.
Publishing, 201-500 employees
Used daily for 2+ years
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We signed up for Namely in the Fall of 2014. We started with the HRIS and benefits for just flex spending. Being in HR, it was wonderful to be able to customize Namely's platform to include the data that we wanted to track and provide. For employees, it was a game changer because they now had access to information they had never had before (such as a clear salary and bonus history). In January...
I love how customizable Namely is.
They haven't rolled it out yet but, I'm excited to be able to report on any and every field in Namely in one report and I'm hopeful that we'll be able to do document signing for current employees one day.
TC D.
Government Administration, 201-500 employees
Used daily for 2+ years
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It has been overall pretty smooth and very easy to use and track things.
We love the fact that it has the social media piece to it for internal posting of events and encouragement and recognition. The product is great due to the ability to utilize it via the app as well.
We would like to be able to upload videos. At times when updates are made, it changes things that give us a bit of a problem until we figure it out. With the benefits, it would be nice to be able to put in a beneficiary and not have to retype it over and over. We can use the dependent field, but then it looks like the person is a dependent instead of just a beneficiary
Thank you for your review! We really appreciate your feedback and are happy to hear that you have enjoyed interacting with your employees on our platform. As for uploading videos and inputting beneficiaries, we will be be sure to relay your feedback to our Product team.
Kassidy R.
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
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We transferred HRIS from Zenefits to Namely and we couldn't be happier. From the beginning, the implementation managers were concise, responsive and thorough in setting expectations, providing a clear roadmap and answering all questions. Our Account Manager has exceeded all expectations with his detailed knowledge of all of Namely's products, acute attention to detail, responsiveness and awesome...
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Dena G.
Human Resources, 201-500 employees
Used daily for 6-12 months
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Namely has been a great decision for our company that wanted to house Payroll, Benefits and HRIS under one roof. We selected them due to the ease of use of the platform for the site administrators as well as our employees and felt they would be able to meet the needs of our growing company. The service that Namely's staff has provided is great. If evaluating vendors for another company, I would choose to select and implement Namely again.
The platform is very easy for employees and site admins to navigate. It's intuitive. It promotes self-service so employees can update their personal information, with an easy click they can request and their manager can approve PTO, they can easy view important company information (employee handbook, their w2, summary plan descriptions, etc). Once set up, onboarding new hires is super easy and quick and done within the Namely system. The mobile app is easy to use. We love that our distributed workforce can view their co-workers birthdays and work anniversaries and we can disseminate info via the facebook like newsfeed. It helps everyone feel more connected even though they are spread out around the country.
They are still working to auto-sync some remaining fields from the HRIS to payroll side of the platform (like EEOC/Job Category and Ethnicity info) for easy EEO-1 reporting.
Shane M.
Hospital & Health Care, 51-200 employees
Used daily for 1-2 years
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From the beginning, Namely has been fast, easy, yet very powerful. This platform looks and feels like social media sites, but in the background (or under the hood) is very powerful technology that allows both employers and employees simplify their work life. For the employer there are very powerful reporting and communication tools. The benefit management, on boarding, and performance reviews are a...
I love all the integration between their HR and Payroll platforms. Namely is truly a one stop shop when it comes to an all around HR/Payroll platform.
It's hard to say anything negative about the platform. It was up and running and ready to go from the start. The customer service has been excellent. There have been mostly positive experiences so far.
Monica B.
Education Management, 1,001-5,000 employees
Used daily for 1-2 years
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We selected Namely for the HR flexibility and have been very disappointed with the Payroll technology and customer service.
They have customized workflow capabilities in a self-service platform.
We have used the HRIS integrated with their Payroll system and have had major issues with tax reporting and customer service. Strongly do NOT recommend using their payroll services for mid-tier or NFP or global organizations.
Thank you for your review! We truly apologize for your experience and appreciate your feedback. Since Namely Payroll is a U.S.-only payroll solution, our software may not have been the right fit for your company if you have a global payroll profile. However, we have recently made significant upgrades to our tax engine and are currently building out a new unified reporting infrastructure that we believe will move our offering forward significantly. We plan to continue investing in this area on an ongoing basis.
Travis W.
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for 1-2 years
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Line of sight is easy, metrics and reporting are well thought out. Performance management is excellent, company goal setting, company wide communication is excellent.
Namely is straight forward, clear, and easy to use right out of the box. In fact very few things have been changed for over a year.
There are not any cons, it is easy to use.
Thank you for your review! We really appreciate your feedback and are happy to hear that you enjoy utilizing our all-in-one platform and find it to be straight forward.
Caleb W.
Computer Software, 201-500 employees
Used daily for 1-2 years
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Overall, it's a great HRIS, and a great company. Namely is constantly updating the system and releasing new features. The support team is top notch and is always happy to help in anyway they can. Namely may be missing some features or some may need to be updated, but the interfaces and the support plus the fact that they are dedicated to releasing features that are requested really make it a top HRIS system.
Easy to use for Employees, Managers, and Admins. The interfaces are elegant, clean, and very intuitive. The ability to automate tasks or delegate tasks that used to be a burden has freed up time for Managers and HR admins. Having everything all in one creates an easy experience for our employees. The ability to use the Open API allowed us to automate our employee data flow out to different parts of the company and keep our systems all in sync.
Missing some features you might get from an older HRIS, Payroll, or Benefit system. While the time feature allows a lot of customization, it can be burdensome to use and navigate.
Bradford W.
Computer Software, 51-200 employees
Used weekly for 2+ years
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My People Ops team has gone to extraordinary efforts to fix a number of things. The service we receive and the quality of follow through is horrible. I would give Namely a 0 every day of the year, but this week's particular issue is that after a recent Open Enrollment period only about half of employee deductions were being made - despite TWO separate confirmations from my team with Namely that everything...
The HRIS part is good for onboarding and managing employee data.
Benefits Administration and Payroll products are very bad. Be sure you ask to see these in detail when you're buying because they will mostly show you the glossy front end. The part your teams actually needs to work in is pretty terrible and very poorly tied together. We are constantly finding things that Namely needs to fix, and they usually don't fix it correctly the first time.
Jaclyn P.
Computer Software, 51-200 employees
Used daily for 1-2 years
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UI appears to be easy to look at for employees. Analytics finally improved out of beta. I honestly have nothing else good to say.
Everything? We we sold a full price beta product in July 2017. Implementation, bugs, carrier feeds taking months. Overall, a nightmare. Of the dozens of Namely employees I have had contact with, I believe 3 are still with the company? They are charging the same high price but decreasing their service level to downright awful. Email request response can take days or not get a response at all. Or multiple reps respond with DIFFERENT RESOLUTIONS!? Calling is a ten minute hold time. They are decreasing their service levels by the day, pushing payroll tax maintence back to the customer, I have been without a dedicated CSM for two+ months now. I cannot wait to be done with this contract and this product.
Verified reviewer
Financial Services, 11-50 employees
Used daily for 1-2 years
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We are solving efficiency issues at our organization. Within one year of using Namely, we have been able to focus on writing new policies and implementing training that we did not have time to complete before. We are also solving key man risk issues, because our dedicated reps know our business and would be able to help other employees if our department was unavailable for any reason. I have also had an overall great experience with Namely's support team.
I love the payroll function for Namely. It is user friendly, accurate, and reliable. I also love working with a dedicated payroll rep each payroll cycle to help make things run smooth and efficiently!
There are some missing features on Namely, like the ability to have recurring monthly deductions versus deductions each check. I would also like to see some improvements to the performance management system.
Colleen C.
51-200 employees
Used daily for 1-2 years
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Don't let your fear of change deter you from moving to a truly innovative and integrated solution.
Long list here. Everything in one place. Simple to access. Easy to use. Mobile. Integrated with several other key partners. FABULOUS customer service. Conversion is handled professionally, competently and quickly. Managers are delighted to be able to master the "dark arts" of goals, performance reviews, time off, resources and more. From the CEO out to every person at Namely, there's a vibe of energy, commitment and smarts. How refreshing.
Short list here. Like any innovative, new solution, there are features we users crave. The Namely product development team are fast and responsive. The product roadmap is shared with us. Oh, this was the cons list. Sorry. Done.