Namely Reviews

There are so many HRIS and payroll products on the market, that it was great to find one that did both really well several years ago. And there have been numerous improvements since-an onboarding feature, updated performance management, the API is more user friendly, and there are API connections with several other softwares we use.

There are some intuitive changes that are happening in the product, such as improving the the reporting functions, title changes, and salary increase sections.

I love the payroll function for Namely. It is user friendly, accurate, and reliable. I also love working with a dedicated payroll rep each payroll cycle to help make things run smooth and efficiently!

There are some missing features on Namely, like the ability to have recurring monthly deductions versus deductions each check. I would also like to see some improvements to the performance management system.

Allows us to have a paperless on boarding! The team/org. charts, reporting, time off management and performance platform.

Payroll needs more work.

Long list here. Everything in one place. Simple to access. Easy to use. Mobile. Integrated with several other key partners. FABULOUS customer service. Conversion is handled professionally, competently and quickly. Managers are delighted to be able to master the "dark arts" of goals, performance reviews, time off, resources and more. From the CEO out to every person at Namely, there's a vibe of energy, commitment and smarts. How refreshing.

Short list here. Like any innovative, new solution, there are features we users crave. The Namely product development team are fast and responsive. The product roadmap is shared with us. Oh, this was the cons list. Sorry. Done.

Great UI, compared to other HRIS products of similar cost. The internal support team is very responsive and helpful. There is a wide range of tools to choose from: onboarding, PTO, performance reviews, benefit portals, payroll, etc. I've found the onboarding feature very helpful, as new hires can start their HRIS profile, as well as read and agree to all new hire paperwork.

The API leaves some room for improvement, but I believe they are working to improve it. Also, the benefits portal works well, but the "electronic feed" to the insurance company hasn't worked for us. Well, it works, it just doesn't link accurate information. I believe they are working on that as well. The performance review reminders are not found in an intuitive manner, but the program itself is pretty easy to use once you know where to find things.

Basically Namely is a nice product. I'm an finance team worker and using it on a daily basis. Also, it 's easy to find what I need. Exporting reports is simple.

I'm not operating the product so I'm not familiar if there is a possibility for it, but I think there should be more fields or at least a possibility to add a field according to the company's needs.

Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has simplified your Finance team's day-to-day. As for fields, we've made our platform customizable from the ground up so that you can create as many company fields as you want.

-Excellent customer support. -One stop solution for HRIS, Payroll, and Benefits. -Very customizable for different use cases. -Constant and reliable product updates and roadmap.

-Document storage is not robust -While the tool is very customizable, it is a slight learning curve to master the smaller details.

It's inclusivity of employee information; it's features save time and help with company compliance. It helps new employees have a platform when working remotely, and helps HR keep up with remote employees. Namely is always adding new features based on client feedback and everyone at Namely is a pleasure to work with.

The timesheets aren't my favorite, but they get the job done and do offer a few different options. Namely is working on improvements to the things I dislike about them.

I really like the user interface design and the ease of processing payroll. I also really enjoy all the customization options there are. I can pretty easily get all the data that I need.

I'm not a big fan of the performance feature. They used to have issues with responsiveness on the support side, but they have fixed that. They have a really great Help Community feature now that has pretty much fixed that.

Thank you for your review! We really appreciate your feedback and are happy to hear that you have found our platform to be user-friendly and customizable. As for support, we're constantly striving to enhance our service model and are happy that you find the Namely Help Community to be useful and responsive.

Namely's ease of use is second to none. Our employees love the facebook like layout.

We wish there was more performance management features. Takes a lot of self learning to learn about a lot of the features.

The user experience is simple and easy to navigate.

The build out for open enrollment and feeds is extremely lengthy and pricey.

Thank you for your review! We really appreciate your feedback and truly apologize for your negative experience with customer service. Based on client feedback and the request for dedicated support with our Service Team, we introduced a new and improved service model this past May. We are confident that our new Pod Service Model will enhance our clients' overall experiences.

Ease of use is it's #1 asset

Sometimes simple things weren't contemplated early enough in building out an HRIS system (e.g. 3 different direct deposit accounts (some people like auto debit from payrolls; state tax categories)

HRIS system is easy to manage and understand. Our employees like the feed. Love the customer service - they are super helpful and friendly. Love eSig.

I don't like Namely Time. I wish it was more straightforward to use. I also wish that Namely had a background check integration providers. I wish there was a built in ATS system.

Thank you for your review! We really appreciate your feedback and are happy to hear that our customer support team helps give you confidence when using Namely. As for your pain points, we will be be sure to relay them to our Product team.

Namely provides the functionality we need and partners with you on solutions versus just telling "we can't do that." Their open API capability has allowed us to integrate our other system solutions; and, the user experience on the admin and employee side is excellent.

All platforms have their quirks. We don't have any complaints about Namely. They work with you to provide you solutions you need. They also listen to their clients' feedback and incorporate it into their product updates.

ser friendly. Easy to navigate through the website and very easy to run custom reports in the HRIS side. We are also utilizing their on-boarding, performance management and benefits enrollment features to save the company time as well as to reduce paperwork.

Biggest concern is that the Payroll module is as robust as Namely claims it to be. The report writer is limited and there are manual double entries that you need to do to if you are tracking PTO as well as other information using their HRIS module. We ended up purchasing their Namely Time module because the web-clock and PTO Tracking in their HRIS module is very limited; the web-clock is unable to...

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I like the idea of only having to use 1 program to manage employee timekeeping, payroll and benefits.

This program has not been an easy transition nor has it been easy learn. One of my biggest issues with Namely is the process of inputting new hires. They call it Onboarding, and the new hire has to have an email or you have to setup one for them. Once you have completed the onboarding process then you have to go through many different screens to finish the setup, and then wait for the system to...

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User Interface is simple and somewhat easy to navigate from a visual standpoint. HRIS side of the platform is nice. Reporting tool, while simple and one-dimensional, is easy to configure. Uploads and onboarding are simple.

When it comes to robust, enterprise-level tools and customization, this system is clearly lacking. The HRIS and Payroll side are fragmented and poorly connected. The two systems talk to each other poorly with common fields that are not truly linked. This forces the client to constantly audit both portals and update manually to ensure data integrity within a singular platform. Run into bugs and...

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We are a non-profit organization that works seasonal. Most of our employees are retired and have challenges using different technology, but with Namely they are able to adapt to our new system fairly quickly. We like how the system is user-friendly for both admin and user side.

There are some reporting options that are not available for admin, but I was able to obtain the reports that I needed through the service team.

Namely allows me to see company updates, but also to manage my resources that the company offers me. This includes PTO and crucial documents and tax info that helps on a yearly basis.

It could be a little more seamless on the UI side. With web 3.0, Namely is still a little clunky.

Thank you for your review! We really appreciate your feedback and are happy to hear that our platform helps you manage your resources and keep up with company updates.

The Onboarding has completely changed our hiral process and cut my time by hours. It is so easy and everything is done before employee comes in. I love it.

Probably the least thing is that alot of info from Namely Payroll does not flow thru to Time.

Thank you for your review! We really appreciate your feedback and are happy to hear that our all-in-one platform has saved you valuable time.

Namely is a great tool to have in any organization. It will help your operation cost and streamline HR processes. I enjoyed the dashboard, all important information is easy to access and the messaging function is an easy way to communicate with HR or Namely Admin.

When I had to do revisions to my benefits it was a hurdle, I had to wait on our Admin to update my profile. But as soon as it was updated, doing the revisiions was easy.

Great customer service, awesome "Backstage Pass" features educating about all areas of HR, and an always-improving platform are some of Namely's strengths. When I reach out to my customer success representative, I usually get a response within a few hours. She's even helped with things that are out of her realm. Namely is always asking for feedback on how to improve the product, and in my short time working with this system, I've seen several of those requested features implemented. Namely also has some of the best training resources available.

It's still fairly new, so some features are still being worked on. There are so many reports available that it's a bit difficult to know what each report contains and which would serve your purpose best.

It's really easy and intuitive to use, it has great features, and I use it all the time. It's much, much less cumbersome than most of the cloud-based software of a similar nature that I've used at other companies. I really have hardly any complaints about Namely; I just wish the other software I used at work was this nice.

I don't like that I have to go to organization.namely.com instead of going to Namely and just logging in. I'm not sure why this bothers me but I find it frustrating that I often forget and go to namely.com, and then land on a page that's trying to sell the platform to HR professionals. Some elements feel like a blatant ripoff of Facebook, but hey, it makes it easy to use.

It is very easy to keep track of both used and unused PTO. The user can request time off in a few very simple steps and managers can respond to them quickly.

Document sharing between employees can be improved. While tabs can be added for HR departments to upload documents, it can still be difficult for the user to find the documents they are looking for quickly.

Thank you for your review! We really appreciate your feedback and will be sure to relay your suggestion about document sharing to our Product team.

I love that benefit elections are synced to payroll. Before Namely, this was a huge manual effort to maintain and audit. Namely is engaging and simple for employees to use - I get frequent positive feedback on that, across our staff demographics. People also really like the activity feed to give appreciative shout-outs to coworkers. As an admin, Namely's flexible permissions are a huge plus - this is something I've missed with other cloud software my company uses.

The Time Off functionality is a bit simplistic. I'd also like to see more configurable, custom notifications.