Customer Support is Outstanding. They truly work to satisfy the customer to the best of their abilities and recommend work around where needed.
We loved having a dedicated implementation specialist who tracked our progress and made suitable suggestions to fit our business style.
Not only has this program fulfilled both of those categories, it has opened up our vision to other ways to improve our plants growth and communication.
The other function I wished eMAINT had would be a way to record multiple readings for performing calibrations that would show percent of error with an automatic pass/fail.
There are some features that are difficult to use without training which is offered by Fluke.
One more week, more wasted time and we were again told they could not deliver on what they had promised.