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Lightspeed Retail

4.1

(973)

The point of sale you'll love to use.

Last updated: December 2024

Lightspeed Retail Reviews

Overall rating

4.1

973

Rating criteria

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.54/10

Reviews by rating

587

162

118

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Pros and cons

When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.

Todd D.

Owner

Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.

Chrysie R.

Manager

We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.

Marie H.

Co-Owner

For example, today is a Friday and there have been 2 MAJOR OUTAGES in one day. Ultimately, this results in a terrible customer experience and literally costs thousands of dollars over time.

Trevor Z.

Web Manager

This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.

Jenny N.

Owner

Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.

Annie L.

Manager

973 reviews

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56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
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