GoCo Pricing Plan & Cost Guide

GoCo

HR, benefits & payroll management for SMBs

4.74/5 (47 reviews)

GoCo Pricing

Starting from: $5.00/month

Pricing model: Free, Subscription

Free Trial: Available

Complete HR: $5 per month per employee + $29 / month base fee

Premium HR $10 per month per employee + $29 / month base fee

Add-On Services include:

Payroll Auto Sync +$3 per employee, per month

ACA Form Filings +$6 per form

Benefits

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GoCo Pricing Reviews

Pros

  • This is a pretty good product, super user friendly and you don't need too much support usually. The team was good about setting it up with relatively few hiccups.Ronnie M.Read the full review
  • I love that it integrates with our ATS (Jazz HR) so flowing hired over is super easy. Our employees have a lot of documents to sign upon hire and having it all done electronically makes life so easy.Hannah H.Read the full review
  • The customer service is by far the best feature, as they're responsive even after hours and always willing to help.Alex K.Read the full review

Cons

  • We've not come across anything we're unhappy with so far.Verified ReviewerRead the full review
  • I may have limited access but every time I would click on the Calendar nothing would come up.DARRENE L.Read the full review
  • Did I change vacation because--someone made a mistake or because we gave someone a vacation day for performance reasons.Verified ReviewerRead the full review
100%
recommended this to a friend or a colleague

4 reviewers had the following to say about GoCo's pricing:

Kelsey H.

Great for benefits

Used weekly for 2+ years
Reviewed 2021-01-29
Review Source: Capterra

Pros
Organized team info, benefits coordination and onboarding

Cons
We didn't opt into payroll because of cost

Response from GoCo


Hi Kelsey,

Thank you so much for your review on GoCo! We are so glad to hear that you have found the team info, benefits coordination and onboarding features helpful. We also value your feedback on payroll pricing, and have passed that along. Please do not hesitate to reach out with additional questions or suggestions at any time!

Thank you!
- Aimie Y.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amy H.

Great Tool for SMB|MM

Used daily for 1-2 years
Reviewed 2021-02-01
Review Source: Capterra

Pros
It is a fairly intuitive software that is easy to learn. Very affordable and has a lot of features that other platforms nickel and dime you on. The support team is extremely responsive and you know that issues are not just going in the queue.

Cons
Some features still need work such at the PTO/Vacation and the Timesheet functionality. Background checks are not built-in as a feature of the tool and you can connect with a partner it is still one more relationship for me to manage. Same for some of the benefits. The reporting still needs some tweaking but most needed reports are there or can very easily be built in just moments.

Response from GoCo


Hi Amy,

Thank you very much for your review of GoCo! We're happy to hear that you've enjoyed the ease-of-use, pricing, and feature capabilities. We also value your constructive feedback on PTO/Vacation/Timesheets, as well as on background checks. We have passed your feedback along to our team -- please feel free to reach out with any additional questions or suggestions!

Thank you!
- Aimie Y.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michelle O.

Get Rid of Paperwork and Save Time

Used weekly for 2+ years
Reviewed 2021-02-05
Review Source: Capterra

As an HR department of one for a small company, GoCo has enabled us to find a tech solution that works for us and is affordable. It has helped greatly with transparent performance management, completion of necessary documents in a timely manner and has relieved a lot of the stress associated with open enrollment every year. The customer service is also wonderful. I have always received a prompt reply to my questions and my suggestions are taken seriously.

Pros
The software was easy to set up, it saves me a lot of time during open enrollment and helps to onboard employees in an organized and timely fashion.

Cons
I don't think the time clock feature beats other options on the market, however it is pretty new and they will likely expand and improve the feature as they have with other areas of functionality.

Response from GoCo


Hi Michelle,

Thank you so much for your feedback on GoCo! We're so glad that the set-up process and open enrollment processes have been made easier with our platform. We also value your feedback on our time clock/other features, and are continuously taking this feedback to improve our product. Don't hesitate to reach out to us with additional questions and suggestions!

Thank you again!
- Aimie Y.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cassie Z.

Great Software & Consistently Awesome Service

Used daily for 2+ years
Reviewed 2021-02-12
Review Source: Capterra

We currently meet with our GoCo representative once a month to 'check-in', and have done so since we switched to GoCo years ago. This says ALOT! They want feedback on the good, the bad, and the challenging, and they ALWAYS act on it. If I have a question that I send to our representative, I have no doubt that I will get a response within an hour. I've said this before, and I'll say it again, it's so nice to work with company that aligns with our core values. They are definitely a great team that Gives Customers What They Want and Builds Something Special every step of the way!

Pros
I use GoCo mainly when I need to update our Team Members' profile to make them eligible for benefits within our Company. GoCo makes offering our Team Members benefits and enrolling them into our plans so much easier! During open enrollment, not only am I sending our eligible Team Members emails to remind them to enroll in our benefits, but GoCo is also sending them multiple emails so they don't miss their opportunity to take advantage of their potential benefits. It's so refreshing to get rid of all the paperwork and complete everything electronically flawlessly.

Cons
Our company structure is set up a little differently than most. We have multiple companies under one umbrella company. This makes it a tad bit challenging for GoCo to be able to structure the profile setup, necessary documents, and permissions, but they have turned this into an opportunity to make updates and create additional features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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