GoCo Reviews - Pros & Cons, Ratings & more

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GoCo is an online human resources, benefits and payroll management system designed to help SMBs streamline their critical business operations. GoCo helps simplify HR, benefits, compliance and payroll processes, and offers users support and advice from benefits and payroll experts.

GoCo

Android

Web-based

iPad

iPhone

Human Resources Generalist

I love that it integrates with our ATS (Jazz HR) so flowing hired over is super easy. Our employees have a lot of documents to sign upon hire and having it all done electronically makes life so easy.

owner

This is a pretty good product, super user friendly and you don't need too much support usually. The team was good about setting it up with relatively few hiccups.

HR Director

Our employees also find GoCo to be very user friendly. They also have wonderful customer service.

Sr Clinet Associate

I think it is very user friendly and the look itself is up to date and appealing.

Director of HR

Very affordable and has a lot of features that other platforms nickel and dime you on. The support team is extremely responsive and you know that issues are not just going in the queue.

Director of Operations

Best of all, though, are the people. Responsive and pleasant.

Office Manager

Online benefits onboarding is huge benefit for HR and the employee.

Software Architect

Onboarding is super easy. I was all set before I walked in on my first day.

HR Administrator

They are definitely a great team that Gives Customers What They Want and Builds Something Special every step of the way.

Billing Representative

I like how uncomplicated it is to plot time-off requests and how easy the managers can approve them.

Manager, Administration and Operations

The reports sometimes freeze - I have close out the browser and reopen, or refresh. It can be frustrating, especially if it takes 10+ minutes to pull a reports.

Managing Director & Founder

I really love this product. Integrates with so many tools.

Human Resources Director

We've not come across anything we're unhappy with so far.

Director, People Experience and Culture

User friendly platform and interface for employees.

I may have limited access but every time I would click on the Calendar nothing would come up.

Disappointed that GoCo has gone to up-charging for functionality when they swore they wouldn't do that like Zenefits did in the sales cycle.

ADP Workforce Now

RUN Powered by ADP

Great ease of use. Enjoyable user experience. Never any weird errors.

GoCo is great HR software for SMBs

Hi Wes,

Thank you so much for your review of GoCo! We are glad to hear that your onboarding process has been made easier. We also value your constructive feedback, and will pass it along to our team. Please do not hesitate to reach out to our team with questions or additional suggestions at any time.

Thank you!
- Aimie Y.

Streamlined and Efficient

Great useability

Goco is great!

Great!

I've been very happy with GoCo and would recommend it. 

GoCo user

I love good is easy to use and you can get a lot of thing done 

Good for business 

Works well - useful tool

Highly Recommend!

review

A great fit for our small medical practice

Goco! 

Goco

There are some issues that create a ripple effect for my client which is very unfortunate. I do like the platform and the service is nice to speak to someone, but the issues just keep popping up.

Broker Use

Benefits and administration are more user friendly with GoCo. 

GoCo has simplified and improved HR-related team management. The interface is clean and easy to use. Overall, it's a great tool. I'd be interested in trying more of its features if my organization decides to adopt them.

Useful platform for PTO/Vacation and benefits management

So far it has been good. Alot to testing things on my own to see if they work.

Go-Co

Easy, simple, effective. 

GoCo is the way to go 

Works for me

It helps keep everything in place effectively.

Good system

Communication between GoCo and myself improved on the Payroll Sync side.  Any questions that may have arose were communicated immediately.  I retired from the secondary company so I handed off those task to a new firm.

GoCo - Your HR - Payroll Solutions

We started using GoCo when we joined OneDigital.  It's been a great partnership for us.  I appreciate that GoCo includes support and not just a platform.

Good Tool, Great People

Hi,

Thank you very much for your review of GoCo! We are so happy to hear that you find benefits, reminders, and other HR tasks easier to manage with our platform. We also value your constructive feedback on change control features, and have passed that along to our team. Do not hesitate to reach out with any additional questions or suggestions at any time!

Thank you!
- Aimie Y.

GoCo exceptional for its offerings

Hi James,

Thank you very much for your review on GoCo! We're grateful to hear that you are enjoying the ease-of-use, as well as the ability to sync payroll and HR features for efficiencies. We also value your constructive feedback regarding integration options, and have passed this along to our team. Do not hesitate to reach out to our team with any additional questions and suggestions.

Thank you!
- Aimie Y.

I would use and recommend this software to other HRs.

Easy to use software and excellent customer services

Hello,

Thank you so much for your feedback on GoCo! We're so glad to hear that you have had a good experience with our customer experience, and the platform's ease-of-use. We value your constructive feedback, and will take into account any additional suggestions or questions you may have. Please do not hesitate to reach out at any time.

Thank you!
- Aimie Y.

GoCo Reviews (2025)

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