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Mailchimp Logo

Email and advertising marketing automation platform

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Mailchimp - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Mailchimp overview

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Based on 17520 verified user reviews

What is Mailchimp?

Mailchimp is an email marketing tool offering key features such as email campaign management, contact database, reporting and analytics, mobile optimization, and CAN-SPAM compliance, among others.

Who uses Mailchimp?

Reviews for Mailchimp come from a wide variety of industries, including Marketing and Advertising (11% of reviewers), Information Technology and Services (7%), and Computer Software (6%). The most frequent use case for Mailchimp cited by reviewers is email marketing (83% of reviewers).

What do users say about Mailchimp pricing?

Some reviewers feel Mailchimp offers good value for money, especially for small businesses using the free plan. However, some users report that costs rise quickly with larger lists and advanced features are often locked behind pricier tiers.

What are the most popular integrations for Mailchimp?

The Mailchimp integrations most frequently cited by reviewers are: WordPress (a website builder product rated 4.7 out of 5 for its integration with Mailchimp), Shopify (an eCommerce product, 4.5), and WooCommerce (an eCommerce product, 4.4).

Starting price

13flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Automation

Intuitiveness

Campaigns

Customization

Segmentation

Duplication

Mailchimp’s user interface

Ease of use rating:

Mailchimp pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(275)
3-4(6,975)
5(10,270)

What do users say about Mailchimp?

Users report Mailchimp makes it easy to design, schedule, and send professional emails and newsletters, with customizable templates and automation tools. They find it helpful for managing email lists, segmenting audiences, and tracking campaign performance, which improves marketing efforts and customer engagement.

Reviewers indicate the free plan is generous for small businesses, but pricing rises quickly as lists grow. They say the interface is mostly intuitive, though some find setup and advanced features complex. Some mention limited customer support for free accounts and wish for more flexible template customization and automation options.

Select to learn more


Who uses Mailchimp?

Based on 17,520 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Computer Software
Nonprofit Organization Management
Others

Use cases

Email Marketing
Email Management
Campaign Management
Email Tracking
Survey

Mailchimp's key features

GetApp's analysis of 984 verified user reviews collected between July 2021 and January 2025 identifies Mailchimp's most critical features and summarizes user sentiment about those features.

Email campaign management

Reviewers appreciate Mailchimp's Email Campaign Management capabilities. They highlight the ability to create, schedule, and automate campaigns with ease. Users report that the drag-and-drop editor and customizable templates simplify the process. They value the detailed analytics for tracking open rates and engagement. Reviewers also mention the segmentation and targeting options, which enhance personalization. They find the integration with social media channels and other platforms beneficial for broader reach and efficiency. Of the 503 Mailchimp users who gave detailed accounts of their use of Email Campaign Management, 99% rated this feature as important or highly important.

See related user reviews

“Mailchimp makes email marketing easy. With templates, guides, and customization sending highly engaging emails is a snap. You can schedule your emails based on optimized time and send them at those times across time zones. ”
MB

Matthew B.

Copywriter

“With Mailchimp, email campaign management enhances marketing effectiveness by crafting compelling emails, focusing on particular targets, and maximizing results via automation and analytics.”
TD

Tammy D.

Business Owner-Designer


Email marketing

Users report that Mailchimp's Email Marketing capabilities are user-friendly and effective. They appreciate the pre-defined templates and drag-and-drop builder for creating professional emails. Reviewers highlight the automation capabilities, such as welcome sequences and abandoned cart reminders, which save time and maintain engagement. They value the integration with various platforms, allowing seamless coordination of email lists. Reviewers also mention the detailed analytics and reporting tools that provide insights for optimizing campaigns. Of the 185 Mailchimp users who gave detailed accounts of their use of Email Marketing, 98% rated this feature as important or highly important.

See related user reviews

“Mailchimp is great for creating feature rich emails and managing your email subscribers. It also helps keep you in line with the legal requirements in connections with email subscriber lists.”
DT

Darren T.

Website Master

“Mailchimp integrates seamlessly with many other platforms that might be used by businesses like websites, Ecommerce paltforms, and many more. All your lists can be coordinated across multiple platforms and email campaigns setup up to automatically go out when someone joins the list or at whatever interval you set. Perfect tool for stay in communication with clients without getting exhausted from trying to send these out one at a time. You even have the option to addin personal tags that will use the first name of your potential client in the email for a more personal touch.”
RH

Rosie H.

Lead Marketing


Contact database

Reviewers indicate that Mailchimp's Contact Database is efficient for managing and organizing contacts. They appreciate the ability to import contacts easily and create segments and tags for targeted communication. Users report that the platform allows for detailed contact information storage and offers tools for cleaning and personalizing the database. They find the centralized data management and reporting capabilities helpful for tracking engagement and improving marketing strategies. Of the 238 Mailchimp users who gave detailed accounts of their use of Contact Database, 94% rated this feature as important or highly important.

See related user reviews

“We have multiple contact groups for our different campaigns. Having a contact database makes it easy to manage and ensure the right people receive the right communication! It also allows us to easily import clients or archive them as needed.”
ES

Elisha S.

Operations Manager

“Storage of contacts is vital in any kind of marketing campaign, and Mailchimp does a thorough job organizing the database of current and past subscribers. And you can imbed subscription forms through simple imbedding links, so you're always covered!”
AG

Aaron G.

Marketing Director and CEO


Reporting/Analytics

Users report that Mailchimp's Reporting/Analytics tools provide comprehensive insights into campaign performance. They appreciate the detailed tracking of email opens, clicks, and conversions. Reviewers highlight the integration with Google Analytics and the ability to generate reports on various metrics. They find the audience insights valuable for understanding subscriber behavior and optimizing future campaigns. Users also mention the ease of accessing and interpreting data, which aids in strategic decision-making. Of the 174 Mailchimp users who gave detailed accounts of their use of Reporting/Analytics, 94% rated this feature as important or highly important.

See related user reviews

“Analytics helped me to understand how my email campaign are doing. I am able to understand how many people have opened, engaged, clicked emails I sent. I am also able to know how many link clicks happened, hard bounces/soft bounces or unsubscribes occured etc.”
MK

Mukesh K.

Co-Founder

“Their analytics and reporting steps are pretty straightforward and simple. You get access to Google analytics integration to help you track your conversion rates, social media, click mapping and geo-tracking all in one tool.”
VM

Veronica M.

Copy Writer


Mobile optimization

Reviewers feel that Mailchimp's Mobile Optimization ensures emails look great on any device. They appreciate the automatic adjustment of templates for mobile screens, which enhances readability and engagement. Users report that the ability to preview emails on different devices is helpful. They highlight the importance of mobile optimization, given the high percentage of users accessing emails on mobile devices. Reviewers also mention the seamless experience provided by responsive design and user-friendly interface. Of the 295 Mailchimp users who gave detailed accounts of their use of Mobile Optimization, 91% rated this feature as important or highly important.

See related user reviews

“In MailChimp all page template are optimized for mobile. We can see template design on our mobile phone. Easily target mobile users by the help of MailChimp email campaign.”
RS

Rakesh S.

Sr Team Lead

“Mailchimp is so revolutionary, the software automatically configures emails for mobile devices without any extra steps by the creator. Once upon a time, e-blast campaign creators had to design different custom templates for each device (i.e. desktop/laptop, tablet, mobile, etc...), which is very time consuming. This feature doing so automatically definitely makes life easier.”
DT

Dayna T.

Director of Marketing & Communications


CAN-SPAM compliance

Reviewers indicate that Mailchimp's CAN-SPAM Compliance features are essential for legal and ethical email marketing. They appreciate the tools for managing opt-outs and ensuring subscribers have explicitly opted in. Users report that compliance helps avoid blacklisting and maintain deliverability. They value the automated inclusion of legal information in campaigns and the ability to track spam reports. Reviewers also mention the importance of adhering to regulations to build trust and avoid penalties. Of the 132 Mailchimp users who gave detailed accounts of their use of CAN-SPAM Compliance, 84% rated this feature as important or highly important.

See related user reviews

“There are a number of reasons why CAN-SPAM compliance is important in Mailchimp. First and foremost, it helps to ensure that your email list is comprised of people who have actually opted in to receive your emails. This means that they are more likely to be engaged with your content, which can lead to better open and click-through rates. Additionally, complying with CAN-SPAM regulations can help you avoid being blacklisted by ISPs, which can damage your deliverability. Finally, complying with the law is simply the right thing to do!”
YJ

Yashovardhan J.

Researcher

“I like how Mailchimp takes CAN-SPAM compliance very seriously and provides a range of tools and resources to help its users ensure that their emails meet the requirements of the law. For example, Mailchimp's templates and automation workflows include opt-out mechanisms to allow recipients to easily unsubscribe from future emails.”
ON

Onyekachi N.

Administrator


All Mailchimp features

Features rating:

Campaign tracking
Lead segmentation
Pre-built templates
Social media monitoring
Dashboard
Personalization
Behavioral analytics
Multi-Channel communication
Multiple user accounts
Geolocation
Unsubscribe Database
Visual analytics
Mailing List Management
Website integration
Online store builder
Responsive web design
Email Distribution
Email management
Customizable templates
Archiving & retention
Real-Time notifications
Campaign analytics
Customer database
Social promotion
Audience targeting
Email templates
Survey builder
Campaign management
Campaign scheduling
Contact management
Engagement tracking
Click tracking
Performance metrics
Data analysis tools
Newsletter management
Activity dashboard
Customizable fields
List management
Campaign planning
Template management
Reporting & statistics
Post scheduling
Interaction tracking
Conversion tracking
Marketing automation
Social marketing
Form builder
Real-Time analytics
Automated publishing
Data import/export
Design management
Marketing calendar
Email tracking
Customizable branding
Content management
Drag & drop
Customizable forms
Scheduling
Simple mail transfer protocol (smtp)
Third-Party integrations
Multi-Channel marketing
Multi-Channel distribution
Mass texting
Website publishing options
Email reminders
Response quotas
Support audio/images/video
Customer segmentation
Real-Time reporting
For small businesses
Alerts/Notifications
Search/Filter
Landing pages/web forms
Image library
ROI tracking
Behavior analytics
Spam blocker
Website visitor tracking
Segmentation
Email sequences
Inbox management
Question branching
GDPR compliance
CRM
Lead capture
Collaboration tools
Campaign Segmentation
HTML editor
Customer journey mapping
Response validation
Real time editing
Lead generation
WYSIWYG editor
Autoresponders
Event triggered actions
Lead nurturing
Multivariate testing
API
Multi-Account management
Dynamic content
Real-Time data
Lead management
Team management
Channel management
Mobile access
Social media integration
Multi-Campaign
A/B testing
Customizable ctas
Monitoring
Sales pipeline management
Workflow management
Customizable reports
Skip logic
Location tracking
Tagging
URL customization
Website personalization
Activity tracking
Mobile app
Referral tracking
Customer surveys
Drip campaigns
Question library
Shared inboxes
Real-Time monitoring
Live chat
Product recommendations
Generative ai
Offline response collection
Question piping
Social media retargeting
Multi-Channel campaigns
Brand guidelines
Subscription management
Behavioral targeting
Filtering
Predictive analytics
Mobile survey
Automated scheduling
Automated responses
Appointment scheduling
For ecommerce
Mobile Retargeting
Website analytics
AI/Machine learning
For insurance industry
For ipad devices
Abandoned cart saver
Widgets
For startups
Reminders
Data synchronization
Response management
Customization
Recommendations
Multi-Channel data collection
Multi-Channel management
eCommerce management
Scheduled messaging
Customer profiles
Search marketing
Customer activity tracking
Conversion Rate Optimization
Geotargeting
Shopping cart
Content marketing
Site intercept survey
Randomization
SMS marketing
Content library
Content Analytics

Mailchimp awards

Mailchimp alternatives

Mailchimp logo

Starting from

13

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Starting from

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Mailchimp pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 2500 Monthly Email Sends
  • 1 User Seat
  • Pre-Built Email Templates
  • 330+ Integrations
  • Reporting & Analytics
  • Forms and Landing Pages
  • Creative Assistant
  • Email support for first 30 days

Essentials

13

Per month

Features included:

  • 3 Seats
  • Owner & Admin
  • Up to 50,000 Contacts
  • Surveys
  • Audience Dashboard
  • Campaign Engagement
  • Purchase Behavior
  • Content Studio

Standard

20

Per month

Features included:

  • 6000 Monthly Email Sends
  • 5 User Seats
  • 4 Roles
  • Pre-Built Journeys
  • Custom-Coded Templates
  • Predictive Segmentation
  • Content Optimizer
  • Send Time Optimization
  • Dynamic Content
  • 24/7 Email & Chat Support

Premium

350

Per month

Features included:

  • 150000 Monthly Email Sends
  • Unlimited User Seats
  • 5 Roles
  • Content Optimizer
  • Send Time Optimization
  • Dynamic Content
  • Multivariate Testing
  • Comparative Reporting
  • Advanced Segmentation
  • Assisted Onboarding

User opinions about Mailchimp price and value

Value for money rating:

Of 166 reviews that provide robust commentary on Mailchimp's price and value, 57% mention it in a positive light.

Some reviewers feel that Mailchimp offers good value for money, particularly highlighting its feature-rich free version which includes tools like email automation, segmentation, and A/B testing. They appreciate the flexibility and customization options available even in the free plan, which can support small businesses effectively. Users think the variety of pricing plans allows businesses to choose one that fits their budget, and they find the free plan beneficial for managing smaller subscriber lists. They also note that Mailchimp's paid plans provide advanced features and scalability, which can be valuable as their business grows.

However, some users report that Mailchimp's pricing can become expensive as their subscriber list expands, making it less ideal for small businesses with tight budgets. They find that advanced features are often locked behind higher-tier plans, which may not be cost-effective for smaller businesses. Some reviewers indicate that the free plan has limitations, such as restricted automation and customization options, which can hinder more sophisticated marketing strategies. Additionally, they mention that the cost can increase quickly due to charges for duplicate subscribers and unsubscribed contacts, which can be frustrating and costly.

, and

To see what individual users think of Mailchimp's cost and value, check out the review excerpts below.

“The drag-and-drop editor makes it simple to create beautiful emails, and the templates are a great starting point for creating my own designs&Affordability, Mailchimp offers a variety of pricing plans to fit any budget.”
RF

Reham F.

Digital marketing specialist

“This is done via the Free plan which offers you access to most of the tools available and this does include their landing page builder and the built-in survey maker.”
JL

Joshua L.

Marketing Director

“They are VERY overpriced to begin with, then having to deal with a clunky, outdated interface, THEN when going from free plan and it doesnt charge you for contact uploads, to when you upgrade, then they hit you again for overage on just putting contacts into their system, then charging you to upgrade on top of that - they hit me with a $450 bill for sending one email... think about this”
Verified reviewer profile picture

Jason K.

Owner

Mailchimp integrations (2,049)

Integrations rated by users

We looked at 17,520 user reviews to identify which products are mentioned as Mailchimp integrations and how users feel about them.

WordPress logo
WordPress

Integration rating: 4.6 (110)

I use WordPress everyday and have integrated Mailchimp with it with a lot of success. I feel that I have found my power combo of WordPress and Mailchimp. This integration is key for a successful website and email campaign integration. I highly recommend the combination. There are so many things you can do with both softwares and it is truly endless. Happy user here!

Easy integration on the websites and can use pre-created segments on forms to make sure your leads and subscribers go to the right list to be part of the right campaign. Vital to make sure you have the right emails going out for every campaign you have on your site.

I use WordPress for all my websites and client websites, so Mailchimp is a great fit for new websites and businesses. It makes getting started easier and more affordable.

Direct integration with WordPress is not difficult. You just need to log in to your MailChimp account, locate your secret key, and copy & paste it into the MC4WP plugin.

We use forms and funnels on the sites and it's important to integrate our forms to the Mailchimp automation so that we can send our funnels in faster and smarter way!

Being able to have a contact form that works to collect emails, and the OPT IN features, plus CAN SPAM compliance, sets MailChimp way up in the rankings.

It allows our team to have a seamless integration/flow of new names into the Mailchimp system instead of manually downloading and uploading new names.

Its important to be able to have a subscribe to mailing list feature on the website that integrates with Mailchimp, which it does have.

Mailchimp email subscription is embedded on websites to allow users to subscribe. The integration also allows for remarketing.

mostly for people to sign up for a newsletter or email reminders, which then were added to the mailchimp list automatically

We have a form that our donors fill out and their info is directly fed into our MC account on a particular list.

It's important for customers to be able to integrate their existing products so they are able to save time.

Integrations between mailchimp and wordpress plugins / contact forms has always been really straightforward.

I don’t miss any opportunities to grow my newsletter subscribers with the WP pop-up form to subscribe.

The Mailchimp plugin allows us to easily implement lead capture forms on our Wordpress websites

I use Wordpress for my website and inter gate mail chimp to enable sign ups for my newsletters

Integrating wordpress and mailchimp helps create the perfect website for customer engagement.

Most Mailchimp accounts I was using were to have people sign up for email using their website.

uses wordpress plugins for full integration, and works well with other wordpress plugins

It provides developers with a free tier in which they can test sending emails.

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Justin L.

Songwriter/Producer

1/20

Integration rating: 4.5 (36)

Was very efficient in automating the importation of customer details into Mailchimp. As our budget was restricted, we ran into free use limits and imported the rest manually. But the connection worked great everytime.

I use OfferingTree as a platform. Clients were able to subscribe to my newsletter in OfferingTree but Mailchimp does not integrate with it directly. Zapier is the middleman.

Zapier allowed me to integrate Mailchimp into some of the other softwares that I was using allowing me to make the most out Mailchimp.

Being able to manage external automations based on Mailchimp submissions is important for certain applications.

To continue on automations especially when it comes to payments and thank yous from another software I use

It enhances the overall experience as it provides more automation and connection with Clickfunnels.

For some integrations I needed Zapier to facilitate the link between Mailchimp and those programs

I was able to seamlessly connect mailchimp with Gmail when doing follow actions for sales.

Zapier allows you to connect crucial automations to Mailchimp and extend your reach.

UA

Ukeje A.

Researcher

1/9
WooCommerce logo
WooCommerce

Integration rating: 4.3 (33)

When clients have a shop function it is a helpful tool for subscribing their leads for retargeting and future campaigns. Like customers who may be on the abandoned cart list, purchased at least once list, or did not purchase but signed up to be on the list. This allows each list to get the emails that will move them through the right funnels faster for better results.

It registers new clients and their marketing preferences, helps with abandoned cart emails and sales tracking. Also it’s very easy to integrate with a wordpress plugin and works together with woocommerce.

I was using MAilchimp for my Woocommerce clients. We needed to have our sign-up forms connected and get the analytics of the click-through rates and sales made.

Woocommerce is an excellent e-commerce platform and the integration for cart recovering is very important

Main software used to sell physical merch, all users go to the mailchimp database

Used in tandem with my e-commerce shop and didn't ever seem to work well at all

Same as WordPress integration was a simple plugin and maybe 10 minutes of setup

RH

Rosie H.

Lead Marketing

1/7
Squarespace logo
Squarespace

Integration rating: 4.8 (16)

We integrated our sales and customer contact from our Squarespace site with Mailchimp in order to manage our database and keep in contact with our customers using Mailchimps advanced features.

We have our website through SquareSpace and you can have people sign up for our newsletter through our website and sync with Mailchimp which makes it so helpful.

On my Squarespace landing page, after subscribers subscribe, they go to my contacts in Mailchimp and I can send emails to them.

Our newsletter is integrated into our website and makes it really easy for people to register themselves.

That is how I acquire new leads – through the form on squarespace, and then I feed them into mailchimp.

This is very helpful in collecting email addresses for those who wish to opt in via my website.

Easily collect leads from your website by integrating Mailchimp with Squarespace

JC

Jesse C.

Managing Director

1/7
Shopify logo
Shopify

Integration rating: 4.4 (38)

It registers new clients and their marketing preferences, helps with abandoned cart emails and sales tracking. It’s a great app to have in Shopify.

Makes customer marketing and communications much easier... but, there could be an auto tagging option for customers based off their buying habits.

Because my website is a shopify website, it makes sense to integrate it for email marketing.

This allows me to capture my customer email, see analytics, and Market my online business.

Crucial feature to be able to import customer data from Shopify, works well.

This is where our website is and where all of our customer emails come from.

AL

Alexandra L.

Customer success manager

1/6
Canva logo
Canva

Integration rating: 4.9 (20)

Perfect integration for quickly taking contact from my canna and directly sending it to my mailchimp account. No need for downloading then uploading over and over again.

It’s important that I’m able to integrate the artwork for the company into the emails. The seamless intervention and it easy to showcase my brand.

Most of our images and designs are done primarily in Canva so it is critical to be able to download them to our Mailchimp account.

It's so nice to be able to grab a graphic from inside MailChimp instead of downloading from Canva then uploading to MailChimp.

If MailChimp has their own email editor that has designs as vast as Canva, I wouldn't need to integrate it.

it helps us to design user-friendly and eye-catching designs that will help us increase CTR

CL

Cassidy L.

Owner/Operator

1/6
Wix logo
Wix

Integration rating: 4.9 (9)

It made it simple to understand the free version of Mailchimp. I had used this in my early days of developing my email campaigns to understand how to use it in the first place. It was quite helpful.

It's essential for me to be able to link the sign up for my newsletter to my website. Capturing traffic on my site is vital

When people sign up to receive our newsletter on our Wix website, they are automatically added to our audience on Mailchimp.

I can create a campaign in MailChimp and intergrate it on my site with Wix. It's great!

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Justin L.

Songwriter/Producer

1/4

Integration rating: 4.6 (9)

Didn’t give the option to select some and not others. Don’t know if they get added automatically to mailchimp when I add them to planning center. Or visa versa

Wonderful contact and list synching with Planning Center. Adding people to your local database can automatically add them to your MailChimp list.

All of our member data and events are in Planning Center. We sync send lists and use MailChimp to email groups.

We capture a lot of people’s information on Planning Center, so it’s nice to be able to

NO

Nathaniel O.

Senior Pastor

1/4

Integration rating: 4.8 (19)

Campaign Names and Email Lists were how i imported the data to track. I only had information on my email list performance. Recognizing that i could segment using existing history existing within your website as you have the tracking and pixel codes in place for social at the time, then based on engagement material create and serve up content based on strategy of record type, budget, time frames etc

Analytics are very important for all of our campaigns and Mailchimp delivers great details.

Google Analytics is the only way I can get full, comprehensive reporting on campaigns.

Verified reviewer profile picture

Lindsey R.

VP of Marketing

1/3
Elementor logo
Elementor

Integration rating: 5.0 (9)

Elementor is a deep software. Mailchimp integrated perfectly with it. I am still learning Elementor. Mailchimp is much easier to digest and get right into. Elementor is a lot more about the design elements and taking Mailchimp even further. I really liked this feature.

Forms from MailChimp are easy to integrate with Elementor. you just have to select the from's ID straight from the Elementor widgets dashboard and the forms become live.

It helped me to transfer the subscribers data from my website form to the respective list inside Mailchimp in real time.

Verified reviewer profile picture

Justin L.

Songwriter/Producer

1/3

Integration rating: 4.4 (8)

Sales force was where we housed all of our data. It was essential that Mailchimp “talk” to Salesforce. There were often glitches but I don’t know whether that was more due to Salesforce or to Mailchimp

Because it connects our CRM system to Mailchimp for appropriate emails to be sent to specific lists/groups of people.

Keep our contacts in check so we know who is interested in our programs and information.

KT

Katie T.

Marketing and Development Assistant

1/3
Eventbrite logo
Eventbrite

Integration rating: 5.0 (4)

When people sign up for my events having Mailchimp integrate those attendees into my database is pure gold!

Eventbrite links seamlessly to Mailchimp, importing attendee details and more into the campaign creator.

It allows to sync event attendees with mailchimp mailing list and send campaigns

Verified reviewer profile picture

Christine B.

Owner

1/3
Gmail logo
Gmail

Integration rating: 4.8 (17)

I use my official Gmail account to test campaigns and also get analytics reports

Because you need an email service to send your emails related with your forms

Verified reviewer profile picture

Subhobrata S.

Co Founder

1/2

Integration rating: 4.7 (15)

It is important because, I am able to get more than one information about the activities on my page.

I can create my own facebook campaigns separately, but it is nice having it integrated.

Verified reviewer profile picture

Raymond O.

Brand manager

1/2

Integration rating: 4.5 (10)

HubSpot is my primary database or CRM for keeping notes and up-to-date information on my contacts. It is absolutely vital that I have an automation integration otherwise things become too cumbersome and people get left out. The integration between HubSpot and MailChimp is brilliant and one of the main reasons I use both services

Integration with HubSpot Marketing Hub is important because it connects your email marketing with your CRM. This helps sync contacts, track leads, and see campaign results in one place, making marketing smarter and more efficient.

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Brett B.

CEO, Life Coach & Business Coach

1/2

Integration rating: 4.3 (6)

Facebook is the primary social media outlet for our demographic. We email, but we also post, to make sure our entire audience can receive the same information.

If people aren't subscribed by email they can still see the newsletter on our social media

AN

Anthony N.

Lead Pastor

1/2

Integration rating: 5.0 (5)

Forms are great for collecting and processing information, and the integration is useful because all interactions help your marketing efforts.

Our web users use forms to register for classes, conferences. While they do that, Mailchimp builds my audience.

EA

Eli A.

President

1/2

Integration rating: 4.6 (5)

I need a tool for collecting and validating client contact information. Google sheets gives me that tool.

MailChimp automation with Google Sheets results in automate workflow in just a few steps

Verified reviewer profile picture

Will J.

Lead Consultant

1/2
Divi logo
Divi

Integration rating: 5.0 (4)

My websites all use Divi, integration with its modules has been easy and smooth without any particular issue

This integration is great because you can have CTA and forms feeding the MailChimp list/group selected.

DB

Davide B.

Manager

1/2

Integration rating: 5.0 (4)

Because this is our database management software it makes sense for us to use this integration that way we are not having to maintain two separate “lists” with the same information.

Integrating Breeze People into our Mailchimp is essential to the growth of our business as we try and reach more people the larger our business gets.

JG

James G.

Associate Pastor

1/2
TeamUp logo
TeamUp

Integration rating: 4.0 (4)

Because it captures our customer data so we can personalise our mailing lists and retention strategy

We keep our customer and membership data in sync between teamup and mailchimp

LH

Lindsey H.

Director

1/2

Integration rating: 5.0 (1)

Book Like A Boss is my business software so its important that it is integrated with mailchimp and it is all seamless and works so well!

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Christine B.

Owner

Mailchimp customer support

What do users say about Mailchimp customer support?

Customer support rating:

We analyzed 143 verified user reviews to identify positive and negative aspects of Mailchimp customer support.

A fair number of users say Mailchimp's customer support is fantastic, resolving issues quickly via chat or email.

Multiple users appreciate the 24/7 support availability and find the team helpful in addressing problems when contacted.

A portion of users report slow response times and difficulty reaching support, especially for non-premium accounts.

Multiple users mention lack of phone support and inconsistent or unhelpful responses from customer service representatives.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum
24/7 (live rep)
Phone support

Training options

Live online
Videos
Webinars
Documentation

To see what individual users say about Mailchimp's customer support, check out the review snippets below.

“There are a wide variety of pricing models so that you can find one that fits your business and sending needs and we always experienced good deliverability and fantastic customer support.”

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Garrett M.

Chief Marketing Officer

“Mailchimp offers a fantastic service that's easy to use, affords many options for customization, and provides reports, statistics, and helpful information for composing emails, collecting addresses, and improving interaction with subscribers.”

JS

Jess S.

Creative Director

“This effectively meant that our business was completely without customer communication - purchases were processed but not confirmed, etc. And because Mailchimp's customer support staff was slow and arrogant, we had to endure almost 24 hours without basic business functions.”

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Jeremy C.

Co-Founder

Mailchimp FAQs

Q. What type of pricing plans does Mailchimp offer?

Mailchimp has the following pricing plans:
Starting from: $13.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What is Mailchimp used for?

Mailchimp is a marketing automation platform that allows you to create, send, and analyze email and ad campaigns. The software offers complete campaign transparency, email tracking, view success and click-through rates, custom reports, and the ability to manage subscribers and un-subscribers. Mailchimp lets you create custom templates and at the same time choose from an array of pre-made templates and campaigns. Mailchimp is also available as freemium solution - you can send up to 12,000 emails to 2,000 subscribers each month without any financial commitment. Most of the features, including access to marketing automation workflows as well as the ability to create ad campaigns, are available to free users. The Mailchimp mobile application gives you the power to create and send campaigns, manage subscribers, keep tabs on your account activity, and more. Choose from numerous integrations and web services to streamline your workflow, sync customer data, generate more revenue, and grow your business. Connect your online store to Mailchimp to capture order information, create targeted campaigns, automate product follow-ups, and send personalized order notifications. Mailchimp provides support via an online knowledge base and technical support via email and live chats to help users with any questions that may come up along the way.


Q. What are the benefits of using Mailchimp?

- Automations: Keep a personal touch while removing manual tasks from your to-do list. Pre-built marketing automations create room to focus on strategy. Welcome, re-engage, and follow up with the people who matter to you.

- Lists: Mailchimp helps users customize signup forms to match your brand, so you can share it on your website and integrate it into your social media pages. You can also collect signups from a variety of mobile devices or import an existing list. Users can also take advantage of existing integrations to help keep their data up to date between platforms.

- Templates: Mailchimp offers a variety of pre-designed, responsive templates. Users can also start-from-scratch and use the template builder for more customization. If you’re an HTML expert, you can code your own with our flexible template language.

- Campaigns: Email Segmentation is easy with Mailchimp. Send a campaign to your entire list, or target people based on available list data such as geolocation or their open/click history. RSS-to-Email and Automated Workflows allow you to create automated campaigns that will start sending based on triggers set by the user.

- Ads: Find new customers and reconnect with current ones through another channel by created integrated Facebook and Instagram ads.

- Reports: Mailchimp’s reporting features help a user understand who’s opening, clicking, and coming back for more. The reports are mobile friendly and can be exported to share with coworkers or clients. Tweet Trends gives you insight into your subscribers’ activity on Twitter, and our Google Analytics integration gives you advanced stats on how your campaigns affect traffic to your website. If you sell online, our reports can help users understand how their email marketing is directly affecting sales on their website.


Q. Who are the typical users of Mailchimp?

Mailchimp has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Mailchimp support?

Mailchimp supports the following languages:
English, French, German, Italian, Portuguese, Spanish


Q. Does Mailchimp support mobile devices?

Mailchimp supports the following devices:
Android, iPad, iPhone


Q. Does Mailchimp offer an API?

Yes, Mailchimp has an API available for use.


Q. What other apps does Mailchimp integrate with?

Mailchimp integrates with the following applications:
Salesforce Service Cloud, SAP Customer Data Cloud, Vtiger CRM, Wix, Wufoo, BookSteam, OpenCart, Kit, Grow, Salesmate, Capsule, HubSpot Marketing Hub, Kommo, Constant Contact, Groove, Google Forms, Shopify Plus, Accumulus, Drupal, GitHub, Workbooks, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, Todoist, Aircall, DialMyCalls, Barilliance, Quotient, Ortto, MailMunch, Bizness Apps, Zoho CRM, Insightly, FullContact, ActiveCampaign, Neon CRM, Formstack Forms, MailerLite, AlertBot, X-Cart, Cin7 Omni, 123FormBuilder, Booker, Calendly, CoreCommerce, Sage Accounting, Epos Now, Fishbowl, Bizzabo, Teamwork.com, PrestaShop, Zapier, Easypromos, QuickBooks Online Advanced, SimpleTexting, Recurly, Instapage, LeadMaster, LeadDyno, 40Nuggets, Gmail, Exsalerate CRM, Segment, Mojo Helpdesk, Myphoner, SalesSeek, Klips, Unbounce, Airtable, Teamleader, Trello, Box, Pipedrive, Outreach, FreshBooks, PersistIQ, Teamwork Desk, dotloop, Freshsales, Pipeline CRM, Agile CRM, Elementor, Buffer, Shift4Shop, NetSuite, Efficy CRM, Customer Thermometer, Geckoboard, Acuity Scheduling, Clover, WordPress, LiveAgent, Freshdesk, Contactually, Twitter/X, Daylite for Mac, Mindbody, Help Scout, iCloud, Stripe, Checkfront, Jotform, Zoho Forms, Yapsody, Nutshell, Brightpearl, Salesforce Sales Cloud, ShipStation, CS-Cart Store Builder, SugarCRM, Squarespace, Wistia, MakePlans, QuickTapSurvey, Slack, Google Contacts, Stripe Billing, Microsoft 365, OroCRM, Administrate Training Management, Typeform, Canva, Nimble, Drip, Basecamp, noCRM, Scoop.it, Scoro, Front, GetResponse, ConnectWise PSA, Cliently, Weebly, LiveChat, Pipeliner CRM, Antavo, AnyMeeting, Ecwid, Zendesk Sell, GoTo Webinar, OnePageCRM, LinkedIn for Business, Teamgate, Eventbrite, Blackbaud CRM, Workato, Meta for Business, Bookeo, QuickBooks Online, Clio, Olark, Justuno, Kissmetrics, Highrise, Fresh Relevance, SurveyMonkey, Keap, Wisepops, Privy, Chargebee, weclapp, Skyvia, Rithum, LinkedIn Sales Navigator, Google Calendar, AllClients, AskNicely, Bitrix24, OptinMonster, Accelo, Copper, Call Loop, Kustomer, Dolibarr, Twilio, BigContacts, Instagram, Volusion, Trustpilot, Joomla, Asana, Podio, Facebook Business Suite, Hootsuite, AdRoll, Perkville, Wishpond, Xero, Lightspeed Retail, AWeber, Smartsheet, HubSpot CRM, Cyfe, Evernote Teams, Dasheroo, Google Sheets, Intercom, Membrain, BigCommerce, Operations Hub, EZ Texting, Shopify, Zendesk Suite, Microsoft Excel


Q. What level of support does Mailchimp offer?

Mailchimp offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

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