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SuperSaaS Logo

SuperSaaS

Online appointment scheduling software for SMBs

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SuperSaaS Pricing, Features, Reviews and Alternatives

SuperSaaS product overview

Price starts from

0

Per month

Flat Rate

What is SuperSaaS?

SuperSaaS offers one of the best online appointment booking solutions. Our software is affordable, extremely flexible and yet super easy to use. A wide range of customizable features lets you create the perfect appointment schedule to suit your needs.

Key benefits of using SuperSaaS

• Embed your booking calendar in your own website or create your custom domain
• Set customized automated email/SMS reminders and confirmations
• Sync Google, iCloud, Outlook, Office 365 calendars automatically
• Configure follow-up emails
• Reduce no-shows and encourage repeated bookings
• 24/7 real-time availability
• Set your own opening and business hours
• Access for unlimited users & unlimited schedules in each account
• Capture and analyze your user’s information

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk

Training options

Documentation
Videos

SuperSaaS pricing information

Value for money

4.7

/5

258

Starting from

0

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SuperSaaS features

Functionality

4.4

/5

258

Total features

74

5 categories

Most valued features by users

Reporting & Statistics
Third Party Integrations
API
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing
Mobile Access

Functionality contenders

SuperSaaS users reviews

Overall Rating

4.6

/5

258

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.04/10
Rating distribution

5

4

3

2

1

177

66

14

1

0

Pros
Overall we are very impressed by how easy it is to use SuperSaaS Appointment Schedule and the brilliant the customer support is.
I wasn't sure how to transfer our subscrition but the help I got from SuoerSaaS was superb.
It is easy to use and has good quality for the price. The best feature is without doubt the customer service: fast, effective, and kind.
Cons
All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user.
No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
It looks awful - a recent refresh helped a tiny bit. No bulk editing of customers - so a change can require accessing hundreds of customers individually.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reliable, Fast, Easy to Update

Reviewed 3 years ago

We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.

Pros

It's flexible for building out our group class schedules, meeting a variety of our needs. It's flexibility is what makes it so valuable.

Cons

The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us). The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it.

Vendor response

Hi Andre, Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience. In order to avoid the confusion with the start time and end time, you can easily customize your email reminders to clearly state the start time. Here's a helpful blog post you can read to set it up: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you. Kind Regards Sneha Mittal Customer Support Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Outstanding Customer Service, Versatile Interface

Reviewed 2 years ago

It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT HIDDEN] (specifically) has been a lifesaver and very patient with helping me create the schedule our wellness center needs most.

Pros

I love the variety offered with SuperSaas. It suits a wide array of needs for businesses and professionals.

Cons

Finding the instructions to do more nuanced customizations isn't as intuitive as I'd like, so I end up using customer service for help finding the correct links. Also, videos are WAY more helpful for me than reading the text.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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BEST feature set... WORST frontend for customers

Reviewed 5 years ago

As I reseller, the main benefit was the unique white label programme, which would allow me to offer the impressive set of features to my large client base.

Pros

The feature set is just second to none. I cannot think about more than 2 or 3 scheduling features (out of hundreds) possibly missing on SuperSaaS. Price is very reasonable, support is fast and, if you are a developer or reseller (as myself), they offer a very good partnership programme, including a unique white label system.

Cons

All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user. The oh-so-2000s interface is the typical mess made by programmers, reviewed by programmers and (only) enjoyed by programmers, when current, regular customers demand speed and SIMPLICITY above all. Couldn't SuperSaaS hire an interface designer too, for goodness sake? If you have...

Vendor response

SuperSaaS offer a plethora of options to tweak the end-user interface. Depending on the settings, end-users can make an appointment with a single click. But it is indeed possible to configure the system to ask them to manually type the time, and click through multiple forms. Whether that's a good idea is entirely in the hands of the person setting it up. We are continually improving the system and we are also working on an updated interface that aims to address the concerns. However, the outdated look can partly be blamed on the fact that SuperSaaS will work on every browser, even very old ones. You don't want to lose business because your customer does not have the latest model phone and your shiny modern widget fails to load on his old device.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best of the best

Reviewed 4 years ago

It's been great! No hiccups. Solid and reliable. I have never had problems with it not working. I currently just give all my clients the link to my scheduler and everything else (including a contract) is all automated.

Pros

I demoed dozens of scheduling apps before finally going with Supersaas. There seemed to be a lot of apps that seemed great on the surface, but once I got deeper, there would be important features missing. Supersaas was the only one that gave me the flexibility I needed and at a surprisingly affordable cost. I have now used it reliably for over 5 years and it has been great.

Cons

I wish the user interface for mobile gave clients a week's view. Along with the other many options it gives clients. However, the large majority of my clients are just fine with how it is. It would be nice to have a few more options for superusers.

Vendor response

Hi Dave, Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience. Please feel free to reach out to us if you have any questions or issues and we will be happy to help you. Kind Regards Sneha Mittal Marketing and Customer Service Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Supersaas Are Very Professional and Great value for money

Reviewed 4 years ago

EXCELLENT. they are very professional and they get things done.

Pros

Supersaas software is different from many other providers, there customers service is excellent, they get back to you very quickly and resolve issues very quickly. They are open to suggestion and if they can implement something easily for you they will. They take on board all suggestions and role out new features each year. It is very reliable and any problems are fixed quickly. The support team respond in plain english and are very helpful. It also integrates well with payment software and zapier.

Cons

Least like is the mobile site, but they are working on features to improve it and also give you the ability to default the mobile site to another screen so you do not have to compromise the look of the desktop site for the mobile site and vise versa. There is also no app, but hopefully that is in the pipeline

SuperSaaS FAQs and common questions

Q. What type of pricing plans does SuperSaaS offer?

SuperSaaS has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of SuperSaaS?

SuperSaaS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SuperSaaS support?

SuperSaaS supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish


Q. Does SuperSaaS offer an API?

Yes, SuperSaaS has an API available for use.


Q. What other apps does SuperSaaS integrate with?

SuperSaaS integrates with the following applications:
Wix, PageCloud, Salesforce Essentials, Drupal, Make, Microsoft Outlook, PayPal, Google Analytics 360, Todoist, Piwik PRO, Workplace from Meta, Zoho CRM, Zapier, QuickBooks Online Advanced, Google Docs, Gmail, Google Workspace, Zoom Meetings, WordPress, Twitter, Stripe, Zoho Desk, Squarespace, SendGrid, Slack, Google Contacts, Microsoft 365, Weebly, Heap, Invoice Ninja, Microsoft To Do, Meta for Business, Mixpanel, Kissmetrics, Google Calendar, EPAY HCM, Mailchimp, Twilio, Joomla, Asana, Pure Chat, Smartsheet, HubSpot CRM, Intercom, Join.Me, GoDaddy Website Builder, Zendesk


Q. What level of support does SuperSaaS offer?

SuperSaaS offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk

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