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BenchmarkONE
5
89
4
54
3
9
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM & Marketing for small businesses and marketing agencies.
Table of Contents
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BenchmarkONE - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
BenchmarkONE overview
What is BenchmarkONE?
BenchmarkONE is an integrated marketing automation and CRM platform that aims to helps users more effectively track and maintain both prospective and existing customers. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE is on a mission to make sure none of those hard-fought opportunities slip through the cracks.
Unlike other CRM and marketing automation solutions marketed to small businesses, BenchmarkONE is easy-to-learn and easy-to-use, even for busy small business owners. We’ll have you up and running in hours instead of weeks. Oh, and we're truly affordable for small businesses, too.
You’re running a tight ship, so when you need help, you need it now. Our friendly support team is always there when you need us. Talk to a real person and avoid getting lost in the queue.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Lead Management
Email Automation
Bugs and Issues
BenchmarkONE’s user interface
BenchmarkONE pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about BenchmarkONE?
Customer support was very interested and helped me a lot with my problems.
Select to learn more
Who uses BenchmarkONE?
Based on 155 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
BenchmarkONE's key features
Most critical features, based on insights from BenchmarkONE users:
All BenchmarkONE features
Features rating:
BenchmarkONE alternatives
BenchmarkONE
Starting from
49
Per month
monday.com
Starting from
9
/user
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
Freshsales
Starting from
11
/user
Per month
BenchmarkONE pricing
Pricing plans
Pricing details:
User opinions about BenchmarkONE price and value
Value for money rating:
Of 23 reviews that provide robust commentary on BenchmarkONE's price and value, mention it in a positive light.
Most users consider BenchmarkONE to offer strong value for money, highlighting its extensive features and tools at a price point significantly lower than many competitors. They indicate that the all-inclusive pricing structure allows small businesses to access functionalities typically found in more expensive solutions. Most reviewers appreciate that the software is cost-effective, easy to use, and provides a comprehensive set of features without hidden fees. Some users report concerns about higher costs when adding additional users and mention a lack of complete transparency in pricing options. Some reviewers feel there are cheaper or even free alternatives available.
, and
BenchmarkONE integrations (40)
Top integrations
BenchmarkONE customer support
What do users say about BenchmarkONE customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BenchmarkONE customer support.
A significant portion of users highlight the responsiveness and promptness of BenchmarkONE's customer support team.
Widespread user sentiment praises the support staff for being attentive, patient, and willing to go above and beyond.
Multiple users value the helpful onboarding, training sessions, and ongoing assistance provided by the support team.
A number of users appreciate the team's readiness to answer questions, resolve issues, and offer creative solutions.
Support options
Training options
To see what individual users say about BenchmarkONE's customer support, check out the review snippets below.
“Customer support was very interested and helped me a lot with my problems.”
Maud G.
Digital Marketing & Communications Manager
“Customer service was very responsive and helpful.”
Trish G.
Director of Marketing