App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Coax
5
9
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get more leads, improve customer service, make more money.
Table of Contents
Is this product right for your business?
Find out with a
Coax - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Coax overview
What is Coax?
Coax is a business communication platform that brings all customer conversations into one place. With Coax, you can send and receive messages across multiple channels like SMS, email, social media, and voice calls within each customer's unified inbox.
Key features include a universal inbox to centralize communications, a live chat widget to continue conversations via SMS, custom contact forms to collect customer data, automated messaging for missed calls or triggers like keywords, and tools to request reviews or collect payments. Coax supports over 800 platform integrations with tools like Shopify, WordPress, Facebook, Twilio, and more.
Multiple team members can be invited to help manage conversations efficiently. You can also set up Coax to handle multiple business locations with specific configurations per location like unique hours, social profiles, or staff. Customer contact details can be updated directly within any chat for convenience.
Coax’s user interface
Coax reviews
Overall rating
5.0
/5
9
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.89/10
5
4
3
2
1
9
0
0
0
0
Coax's key features
Most critical features, based on insights from Coax users:
All Coax features
Features rating:
Coax alternatives
Coax
Starting from
299
Per month
LiveAgent
Starting from
15
/user
Per month
Weave
Starting from
No pricing info
Starting from
Free
Coax pricing
Value for money rating:
Starting from
299
Per month
Flat Rate
User opinions about Coax price and value
Value for money rating:
Coax integrations (55)
Integrations rated by users
We looked at 9 user reviews to identify which products are mentioned as Coax integrations and how users feel about them.
Integration rating: 5.0 (1)
“Customers and administrators alike expect prompt notifications and Mailgun does that at a fraction of the cost of their competitors. I wish all our eCommerce clients would use Mailgun!”
Benjamin W.
Lead Engineer and General Manager
Integration rating: 5.0 (1)
Other top integrations
Coax support options
Typical customers
Platforms supported
Support options
Training options
Coax FAQs
Q. Does Coax support mobile devices?
Coax supports the following devices:
Android, iPhone, iPad
Q. What level of support does Coax offer?
Coax offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat