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Namely Logo

All-In-One HR, Payroll, and Benefits Solution

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Namely - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Namely overview

Based on 438 verified user reviews

What is Namely?

By industry, Namely reviewers are most commonly professionals in computer software (25%). The most frequent use case for Namely cited by reviewers is human resources (70% of reviewers).

What do users say about Namely pricing?

Some users report that Namely offers affordable pricing and they appreciate the value for reducing HR costs. However, some reviewers feel it is expensive, especially for smaller organizations, and users indicate frustration with unexpected extra fees.

Starting price

Alternatives

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Pros & Cons

Employee Payroll

Onboarding Process

HR Management

Navigation

Request Management

Task Management

Namely’s user interface

Ease of use rating:

Namely pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(47)
3-4(169)
5(222)

What do users say about Namely?

By industry, Namely reviewers are most commonly professionals in computer software (25%). The most frequent use case for Namely cited by reviewers is human resources (70% of reviewers).

Select to learn more


Who uses Namely?

Based on 438 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Human Resources
Construction
Computer Software
E-Learning
Others

Use cases

Payroll
Human Resources
Onboarding
Employee Engagement
Benefits Administration

Namely's key features

Most critical features, based on insights from Namely users:

Benefits management
Performance management
Payroll management
Onboarding
Compensation management
Time & attendance
Applicant tracking
Employee management

All Namely features

Features rating:

360 degree feedback
401(k) tracking
ACA reporting
Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Applicant tracking
Approval process control
Assessment management
Attendance management
Attendance tracking
Audit management
Benchmarking
Benefits administration outsourcing
Benefits dashboard
Benefits management
Calendar management
Candidate profiles
Candidate tracking
Check printing
Clock in/out
COBRA administration
Compensation management
Competency management
Compliance management
Compliance tracking
Configurable workflow
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Deduction management
Direct deposit
Disability insurance administration
Document management
Document storage
Electronic forms
Electronic signature
Employee benefits administration
Employee database
Employee engagement
Employee handbook
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee recognition
Employee self service
Employee time tracking
Feedback management
FMLA administration
For accountants
For small businesses
Goal management
Goal setting/tracking
Health insurance administration
HIPAA compliant
HR management
HSA/FSA administration
Individual development plans
Job description management
Job posting
Learning & development
Leave tracking
Life insurance administration
Mobile access
Mobile app
Multi-Country
Multi-State
Negative feedback management
Offboarding
Onboarding
Ongoing performance tracking
Online benefits enrollment
Orientation workflow management
Payroll management
Payroll outsourcing
Payroll reporting
Peer appraisals
Performance appraisal
Performance management
Performance metrics
Performance review management
Provider management
Pulse surveys
Question library
Real-Time data
Real-Time reporting
Recruitment management
Reminders
Reporting/Analytics
Reporting & statistics
Retirement plan management
Review cycle tracking
Role-Based permissions
Search/Filter
Self assessment
Self service portal
Sick leave tracking
Skills assessment
Surveys & feedback
Task management
Tax compliance
Third-Party integrations
Time & attendance
Time off management
Time off requests
Timesheet management
Time tracking
Training management
Trend analysis
Vacation/Leave tracking
W-2 preparation
Wage garnishment
Weighted performance measures
Workflow management

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Namely integrations (46)

Integrations rated by users

We looked at 438 user reviews to identify which products are mentioned as Namely integrations and how users feel about them.

Lever logo
Lever

Integration rating: 1.0 (3)

Okta logo
Okta

Integration rating: 5.0 (3)

JazzHR logo
JazzHR

Integration rating: 5.0 (3)

Jazz HR was our recruiting platform. Paylocity moved to its own platform later.

SU

Stacey U.

Director of Human Resources

Namely customer support

What do users say about Namely customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Namely customer support.

Widely noted by reviewers, Namely's customer support is responsive, often providing answers within hours or by the next day.

A significant portion of users appreciate having dedicated account and benefits managers who offer attentive, knowledgeable assistance.

Broad user base finds Namely's support team proactive, friendly, and easy to reach via multiple channels like phone and email.

Certain users report inconsistent support quality, with slow response times, confusing service model changes, and lack of dedicated reps.

Support options

Email/help desk
Phone support
Knowledge base
24/7 (live rep)
Faqs/forum

Training options

Live online
Videos
Webinars
Documentation
In person

To see what individual users say about Namely's customer support, check out the review snippets below.

“Tiered pricing gatekeeps additional/needed services.”

RM

Ryan M.

Owner

“Good tool, easy to configure and simple to use, with excellent features and very responsive customer service.”

FY

Frusquin Y.

Project Manager

“Their support said it didn't exist.”

AF

Andrew F.

Head of People and Culture

Namely FAQs

Q. What is Namely used for?

Namely provides modern, intuitive HCM solutions including scalable technology, expert-managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely employs an industry-leading pod support model to help clients anytime they need extra help. Namely Now offers small businesses an HCM including payroll and HR at a budget-conscious price. For growing companies, we have Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. Namely offers Namely Plus People, including managed Payroll and Benefits, for companies looking to free up more time internally for strategy. For the business that wants to expand while minimizing risk and liability, our white-glove comprehensive PEO solution is Namely Complete.

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