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Namely
5
222
4
130
3
39
2
29
1
18
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-In-One HR, Payroll, and Benefits Solution
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Namely - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Namely overview
Based on 438 verified user reviews
What is Namely?
By industry, Namely reviewers are most commonly professionals in computer software (25%). The most frequent use case for Namely cited by reviewers is human resources (70% of reviewers).
What do users say about Namely pricing?
Some users report that Namely offers affordable pricing and they appreciate the value for reducing HR costs. However, some reviewers feel it is expensive, especially for smaller organizations, and users indicate frustration with unexpected extra fees.
Starting price
Alternatives
with better value for money
Pros & Cons
Employee Payroll
Onboarding Process
HR Management
Navigation
Request Management
Task Management
Namely’s user interface
Namely pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about Namely?
By industry, Namely reviewers are most commonly professionals in computer software (25%). The most frequent use case for Namely cited by reviewers is human resources (70% of reviewers).
Select to learn more
Who uses Namely?
Based on 438 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Namely's key features
Most critical features, based on insights from Namely users:
All Namely features
Features rating:
Namely alternatives
Namely integrations (46)
Integrations rated by users
We looked at 438 user reviews to identify which products are mentioned as Namely integrations and how users feel about them.
Other top integrations
Namely customer support
What do users say about Namely customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Namely customer support.
Widely noted by reviewers, Namely's customer support is responsive, often providing answers within hours or by the next day.
A significant portion of users appreciate having dedicated account and benefits managers who offer attentive, knowledgeable assistance.
Broad user base finds Namely's support team proactive, friendly, and easy to reach via multiple channels like phone and email.
Certain users report inconsistent support quality, with slow response times, confusing service model changes, and lack of dedicated reps.
Support options
Training options
To see what individual users say about Namely's customer support, check out the review snippets below.
“Tiered pricing gatekeeps additional/needed services.”
Ryan M.
Owner
“Good tool, easy to configure and simple to use, with excellent features and very responsive customer service.”
Frusquin Y.
Project Manager
“Their support said it didn't exist.”
Andrew F.
Head of People and Culture
Namely FAQs
Namely provides modern, intuitive HCM solutions including scalable technology, expert-managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely employs an industry-leading pod support model to help clients anytime they need extra help. Namely Now offers small businesses an HCM including payroll and HR at a budget-conscious price. For growing companies, we have Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. Namely offers Namely Plus People, including managed Payroll and Benefits, for companies looking to free up more time internally for strategy. For the business that wants to expand while minimizing risk and liability, our white-glove comprehensive PEO solution is Namely Complete.
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