Deputy Pricing

The price is excellent and you receive a quality, well-rounded software that allows you to effectively manage payroll and attendance sheets among employees. This took a lot of stress off my back as for a while I was doing everything manually, by hand, and then having to input all of this into a spreadsheet on my computer. Deputy helped make this process 1000x easier, and the price point didn't put even the slightest dent into our business's budget. Within Deputy, you can also use it as a platform to communicate with your employees as well, which is a perk if you need a software that allows you to do such as well.

I don't have any cons. Everything runs as it should!

iPAD Kiosks iPhone/Droid Apps for staff Cloud based Beautiful Interface to schedule Easy to use Tons of features

Works best in Google Chrome. IE and Firefox is buggy. Automatic features that affect time entry don't always work as described. No formal training documentation, only help web guides.

Thanks for your awesome feedback Robert! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Reasonably price. It seemed easy to use.

The product messed up our payroll month after month. Need I say more?

I felt it was important that our company, or at least my department, moved into the 21st century. We had highly paid managers AND an admin person wasting an entire day or more doing a roster for 10-person teams each month. I tinkered around with it, putting in preferred shifts for each staffer, which busy days in the week we needed more staff, their off day preferences, the minimum amount of time between...

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Nothing really. It took time to figure out what parameters had to be input because my test team's roster had 5 different shift types over 7 days a week, and different people had different preferences for their rosters. It wasn't impossible to set Deputy up for this, but it was not straightforward (nothing to do with Deputy). It also seemed at first like Deputy was more set up for people to go in and grab the shifts they wanted. But I could ignore that and run the scheduler to get rosters done quite quickly after a while. It could take a bit of time for the automated scheduler to do its thing. But still much faster and fewer errors than human effort.

We love the fact that it gives both the manager and the staff the flexibility to control their shifts and it gives the employees a sense of ownership - they are almost responsible for their own time management. Not to mention all the flexibility it gives the management of building shift templates, managing leave and the especially the time sheets (now that paid breaks are a feature) it makes payroll...

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As mentioned earlier we are a busy little cafe so we spend most of our time on the shop floor, whilst Deputy has a fantastic mobile options and visibility, as managers it would be great if had more flexibility to "approve" more employees requests on the go like shift swaps and leave applications. Also I found that the employees with Android phones seem to have a few bugs still hiding away in their app and they also don't yet have access to the task manager on their phones. However, these are fairly small issues in the great scheme of things and based on the development rate and technical support I have received to date I have no doubt that these are already in the development pipeline. We look forward to the updates as they roll out.

It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.

Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.

Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!

We went from using spreadsheets and a calendar planner to using Deputy. When we were comparing scheduling programs, Deputy really grabbed our attention because of its look, ease of use, and price. We have been using it solely now for almost 2 months and it has proven to be a dependable, trustworthy service. We no longer need the planner to keep track of time-off requests. Now they go right into...

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I've sat here for a long time trying to come up with a complaint about the software. At this time, I have no complaints about the product but will report back if something comes up the longer we use it.

The mobile app and web client make it easy for employees too clock in and out. You can also establish boundaries so that mobile app users are not clocking in away from the work location. Management can easily be notifies who is on time, late, or did not clock in at all.

It's not free but it definitely is worth it's value if you are paying for other time clock software.

Simplicity in its use. I also enjoy the ease of inputting employees into the system and the ease of placing employees into shifts. Its quite easy to use and its functionality is great throughout all levels of use. I can tell you that the customer services is also wonderful and quick to reply to any need. They really have someone available around the clock which is quite helpful considering I often times get my admin work done later at night here in the US!

Overall, there is not much that I do not like, I do wish that Deputy integrated for little to no cost with accounting or other IT Software programs. I would love to integrate with other programs that I use, but the cost is just too high to do that with the small business that I have. Its ok...easy enough to do on my own due to the ease of use of the program overall.

As a business, we decided to implement Deputy software because we were finding it difficult to keep a track of time and attendance of employees. This problem started to be faced as we started growing and hence more employees started to be employed. Deputy has surely met our expectations with its extensive range of features we are now able to keep a proper track of all employees attendance as well as distributing tasks to them.

Apart from the fact that it may take a few time to get comfortable to using the software, we did not face any issues.

Ease of use. Dependability. Beautiful Interface

Messaging System

Thanks for your awesome feedback Jeremy! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Swift timesheet proofing and exporting to Xero.

Currently the cost I like least about this software, their new onboarding tool is no value add. At $15 AUD per onboarded employee, it all adds up throughout the year and for what? It sends the employee an email and they follow a link to complete some info: it seems like a ripoff. They charge this from the moment you hit send, so when a potential employee changes their mind and decides not to complete onboarding or not start work, you get hit with their bill anyway. The other thing which sucks is how the export takes place. It can only export into 1 account code in Xero, so if like us you wish to export each department into a seperate account code (as opposed to tracking code), the software cannot do that. And I've requested this add-on many times.

Overall I'm stunned! very easy to use. The price is cheap compared to its counterparts and the overall quality is great.

It's almost impossible to have a bad experience because their customer service is active and available 24 hours a day.

It's a easy to use scheduling software at an amazing price. Additionally, the ability to sink with google calendar has helped our staff to stay on track with their shifts. We also like the training features which allow us to select which employees can work in which areas without having them be totally separated in the system.

Notifications. There's no way to adjust individual notification settings, so your mailbox is flooded with emails. The constant presence of features you don't have access to in an effort to up-sell.

Deputy handles multiple Locations and job codes. Utilizes email, texting, and app based communication (essential for the millenial workforce) Exceptional product support and response time

The premium version handles 90% of our wishlist for ideal function at $3.00/user, but has limited access permissions/roles, and VERY limited reports. I understand the enterprise version has many more reports and other features, but and additional $2-$5 dollars per user is too stiff for me.

Daryl, Welcome to Deputy! Thanks so much for the awesome feedback, and we're so grateful to have you as a customer. Your use of our "Locations" feature in Deputy is spot on, and we're happy that our software was able to meet your need. Please don't hesitate to reach out with any questions in the future! Happy Scheduling, Team Deputy

I like that it sends a text to the employees with their schedules. I also like that they can use it as a timeclock.

I can't think of anything...maybe that you can't fully customize adding a new employee on the app like you can on the computer.

It is so easy and integrated into my system.

the andriod and apple app features are not the same so training new staff depends on their choice of platform.

It functions as a planning tool as well as a time clock for my employees to use, and it imports diectly into my Quickbooks payroll.

I really don't have any complaints. The price is calculated by number of active employees and is so very reasonable.

In order to process payroll we have to collect hours from multiple locations and numerous users. Deputy makes it easy for employees to clock in and out by location and the retrieval process to run payroll is fast and simple.

I wish you were able to put the start and stop of each break rather than just the amount of time someone was on break.

Sales team in Sydney are good. Looked easy for my sub contractors to use Price per user was reasonable

Once you buy the product you speak to overseas people that don’t understand the product or give you different information from the sakes team. If you need a client database it goes in under location but causes lots of issue’s. You cant see if the sub contractors have accepted the job you have posted. No confirmation in calendar at all. Communication is terrible and the product doesn’t do what they sold it to me on. If you are running a services business specifically cleaning be careful. Complete waste of time and money. Btw there geo fencing needs an overhaul.

Deputy is super easy to use, both on mobile and desktop. It saves us time on scheduling and payroll and our employees love being able to view their schedule and request days off through the application in just a few clicks.

I would like to see more customizable features as far as how overtime and stat pay is calculated - such as the use of averaging agreements

We moved from revel to deputy and found it far more advanced that revel. Interaction between users is easy and the interface is awesome.

For us it crashed a couple of times but that might just have been our connection as it could be sporadic. Some of the functionality also caused some of our staff some issues when using.

True value for the money. We saved time, money and hassle. We saved money by avoiding overtime and placing the workers in the right departments. We were able to tract PTO and respond to employees requests in a timely manner. Employee and employer satisfaction is excellent.

Initial setup took time. It took sometime to train And the staff had low buy-in at the beginning. It would have been good to have tutorials for staff how to sign into deputy from their phones.

easy to use all aspects of time keeping and scheduling. Also like the assignable task feature . we have seasonal workers so I like the flexible payment plan.

I have had trouble exporting timesheets with my accounting software. It is sometimes clunky. I would like an alert if time elapses without activity so I won't forget to clock out. I wish the vacation function would insert a value on the weekly page somehow so we can tell if someone is on vacation.