signNow Reviews

It is multi-platform, I can use it on my smart phone, tablet and personal computer. It also has storage for your signed documents, and of course, you can create folders to be accessed by co-signers.

The tablet platform is way easier to use than the PC.

SignNow gives us the ability to conduct business online, which became critical during Covid-19 and, frankly, helped push us more fully into the digital age. Our clients love being able to review and sign documents from home, and we've saved a considerable amount of lag time between creating documents, mailing them to the clients and having them sign or mail them back. Half our younger generation clients don't have printers, or scanners, but are quite happy to sign online, and with signNow, so are we. The software is super easy to use in adding signature and other fields, and gives all parties copies of the executed documents, which saves us another step on the back end too.

There are multiple tiers of product available, and we've chosen the lowest tier. The features we like least may be available in the premium package options, so take this with a grain of salt. But I would like to have clients able to upload documents. To have the software remember past customer's names, not just emails (we have to manually type them in, each time, right now). To customize the subject line of messages. To upload word docs and separate PDFs into one signature item, vs having to PDF and merge prior to uploading.

The only thing that was acceptable from SignNow was the customer service support. Every time I needed to speak to customer support there is no doubt that I was able to get a hold of them

What I did not like about SignNow was that for any feature that should be included you would have to pay an additional fee. The fill-in-the-blanks did not line up at all with the original wording, you cannot create a document from scratch you can upload pre-created documents. When sending the document for signature, some recipients did not even know who was sending the document for a signature because it did not say your business name only the email address. If I was a SignNow partner and since I used the program for so long I could easily tell them what they can fix.

when it works as planned, it offers a lot of convenience to our business. every transaction in our industry requires about 20 pages of investor disclosures and signatures. SignNow allows clients to easily complete this process from their computer or mobile device. saves a lot of time, saves a lot of trees, and both our office and client get a PDF Copy when complete.

sometimes there appear to be technical glitches where it does not work as planned. usually we just have to wait till SignNow has update a fix and then works again as expected. but this is sometimes and inconvenience. if this is resulting from user error on our end, I would to know and be put in touch with a training person so we can address this.

Easy to use, appealing to the eye, and quick to use!

I don't have anything to say, never had a problem with it, works for me!

I love the ease of use for someone like myself who is not incredibly technical. I also love that it has made our sign-off process very simple, automated and streamlined.

In ability to allow users to upload links to the document.

The ease of use in setting up the documents to be signed. SignNow also works with my agency management system.

It is my understanding the client must download an app before they can sign their documents. I have not had any complaints regarding this but I would like to see a simplier application for the client.

Ease of use, especially for a first time user of electronic signing software

The mobile platform has been difficult for end users/signors. Web application has been more reliable in my experience

Sign-now provides my organization access to its security and integration features which puts the deployment of legally binding and widely accepted e-signature across devices on our fingertips. With Signnow, we have been able to create a resilient and scalable electronic digital workflow and automated paperwork across all engagements with clients and partners.Resulting in a faster paperwork process in all of our dealings. I especially cherish the bulk invite feature , which enable us send invites to multiple persons all at once ,by simply creating a single paperwork template and uploading a list of people we'd like to append their signature to the paperwork. This works perfectly in situations where multiple persons are needed to sign a paperwork.

Quality of support is very slow and just not good enough. We will like to get responses to concerns and setbacks we encounter on this tool in a matter of hours ,rather than days ; which is the norm with the Signnow support team as of this time.

if you don't have a pdf editor, signnow lets you add text to each document which makes it convenient. The ability to have clients sign anything virtual makes the process quick and easy especially when you work in real estate and require multiple client signatures on documents.

When downloading a document you can not add any changes to the document which can be an inconvenience.

It's can be a decent system at an affordable price, if it worked.

The Bulk Invite doesn't to work. After uploading a list of clients, the field chooser removes sending options that are available prior to the CSV upload. Reporting is broken. Reports display random field names instead of user information. Could be a good system is it worked. Support is slow. I only say this because if this is their main business, it should not take a business week to fix a basic function.

Dear Don, we are very sorry for the disappointing experience! Can we have your ticket number, please? You've mentioned that you contacted our Support but since we don't see your email in this review, we can't detect the case on our side. We at signNow are actually using bulk sending via CSV quite frequently ourselves. And it seems to be working alright, for our internal purposes. We would like to investigate this case and settle this as soonest. Please, provide more details, and we would do our best to solve this ASAP. Thanks!

Cheaper then docusign. Simple to learn and easy to sign out contracts. On the user side its also easy to sign. Every activity is documented.

I wish the templates were easier to make. I wish it could integrate with our SharePoint so that documents would automatically be stored when its sign by all parties

Many thanks for your super positive feedback! We are happy to know IT professionals appreciate our service! Please note that signNow actually has a recently updated integration for SharePoint. You can read the details on our site here: https://www.signnow.com/integrations/sharepoint Hope this helps!

Very user friendly and easy to understand. You can upload documents in the app and iPad as well making it convenient for all parties.

No cons. So far so good. I would just say enhance security features. With so much hacking and fraud going on now a days, I would hate for my account and documents to be compromised!

It makes getting signatures from customers easy by being able to upload the document and add form fields for them to fill out/sign and then send electronically for them to complete.

Our company does better with software that allows you to pull up the form in the field and fill out while with the customer. However, this is great for using if the customer is unable to complete the information in person.

Dear Ashley, we are happy to read about your positive experience with SignNow! Actually, you can also use SignNow in the field too! This is called in-person e-signing, or Kiosk Mode. Here is the instruction with screenshots: https://www.signnow.com/features/turn-on-the-kiosk-mode-on-ipad-to-collect-signatures Hope this helps!

This software allows you to sign documents and even send them only for review and signature. Saving a lot of paper and time.

Unfortunately, the use of these tools has not been standardized in all companies, so many times you send digitized signatures and they are not valid.

Omar hi! Many thanks for your positive review! We are happy to be part of your paperless office! And you are absolutely right. The market is still actively growing, and many people are still not aware of the fact that electronic signatures are legally binding in nearly all countries of the world. If any of your customers or business partners would question this fact -- just send us a request to support@signnow.com, we will send you a full legal explanation with proof links, etc. Many thanks for using signNow!

Applicants are able to quickly and easily fill out forms we design and load into the program. The user interface works great to collect information and sign documents.

Creating templates can sometimes be cumbersome and unclear. Once they're loaded in they work fine but getting there can be an issue. Organizing documents in the program and archiving can also be time consuming.

SignNow is a very cost effective way to get electronic signatures. They are super reasonable with their fees. The software is very easy to use as well. With our last software I got way more calls with clients struggling to sign. Since getting Sign Now the number of people struggling to use sign now has dropped significantly.

I wish I could make notes somewhere that corresponds with each signature being sent out. I would like to note if I called them to remind them to sign and when.

SignNow is fairly easy to use. What I like most is that this software allows me to automate a process that used to take time and much effort. To get our commercial office leases signed, we either had to meet in person (a half a day's trip) with tenant or PDF documents, email them back and forth, print them out and re-scan for signatures. With SignNow, we can create documents to sign and store on their website. There is a trail of who has signed and who hasn't signed. No printing out or re-scan necessary. Just save PDF document to folder of choice when fully signed.

Nothing really. It does take a little time to figure out how to insert, setup and align fields within a document but once it's learned, it's simple.

Features that allow smart signing by URL and robust validation options. They also offer a cool feature called a signing link which makes it easy to use a tiny URL instead of a long one.

Support is pretty slow. Also, for a year or so they were constantly changing between two brands, SignNow and CudaSign. I think they were switching from one to the other, then decided to revert back. Sometimes this caused confusion as links changed and logins didn't work, since we were attempting to login to one URL when it changed to another.

Ease of use, affordability, versatility, and the ability to use this software easily across departments for a series of tasks and needs.

Sometimes the use of the software isn't intuitive, adding and readding text/signing boxes in constantly reused tax and contract forms can get redundant and annoying.

Originally, I liked that I didn’t have to go in person to sign and that I could do it from the ease of my phone! You could sign in your own cursive, or you could choose a signature look and make it easy. I liked that you could import the date and put check marks in boxes. It used to be free when I first started using it as well.

Over time, SignNow started charging for using (which stinks when it used to be free), and now it seems harder to use on my iPhone, even though I have a much nicer iPhone now than I used to. It’s such a pain now that I would rather go sign documents in person (as I no longer have a good reliable computer).

Easiness to use. Fast. I use it daily with my real estate transactions.

I can't edit a pdf. Or put colors or erase a text.

Many thanks for your positive feedback, Alejandro! If you frequently need document editing, erasing, highlighting and all that before sending for e-signing, we can recommend you our friends and partners at www.PDFfiller.com They have all these functionalities and a 30-day free trial ;) Hope this helps!

- SignNow application is very easy to setup and access. - This application can be used to send documents for online signatures through even text messages - This application has really great features which help customers to get more efficiency

- The support can be more helpful and quick answering - The pricing can be made more affordable. - More features can be added into the application.

I love the ease of use for e-signatures. It is an easy software to learn for new employees, and being a law firm we have a lot of documents that need signature. This software makes it easy to get it done!

There isn't anything I dislike about signNow.

I can use it on my android and apple products without have to email documents to each device.

Once you sign or print on a document, then save it. It's done. You can not go back and edit it. You can not add pages to already saved documents. The new version for the apple, does not allow repeat of words. Say I have a 10 page document I need to put my # on each page. Old version, keep all word typed at bottom of the screen. Where all you have to do is click one instead of typing hole thing over again.

Many thanks for your detailed and useful feedback, Gavin!