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HaloCRM Logo

Software for managing customer service operations

Table of Contents

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HaloCRM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

HaloCRM overview

What is HaloCRM?

HaloCRM is a customisable help desk solution, offering a modern and intuitive interface that can be deployed both on-premise or as a cloud-based solution. The platform centralizes all customer communications into a single, scalable solution, inclusive of a knowledge base, a self-service portal, automation features, and a virtual agent. The system is highly configurable, including customizable branding, and is practically unique in its simple, all-inclusive pricing structure.

HaloCRM can be deployed on-premise or in the cloud. It offers a suite of integrations, with connectors available for popular platforms such as Salesforce, Microsoft Teams, Outlook, Gmail, and more. HaloCRM has been designed to work flexibly across any industry, and for teams of all sizes.

HaloCRM works best for those looking for a tool that can flexibly handle complex processes and those who are looking for a partnership-style relationship with their provider, with accessible guidance and a pain-free migration path.

Starting price

45per user /
per month

Alternatives

with better value for money

HaloCRM’s user interface

Ease of use rating:

HaloCRM reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

HaloCRM's key features

Most critical features, based on insights from HaloCRM users:

Reporting & statistics

All HaloCRM features

Features rating:

Activity dashboard
Activity tracking
Agent interface
AI copilot
Alerts/Escalation
API
Automated routing
Autoresponders
Calendar management
Contact database
Contact management
CRM
Customer database
Customer history
Customer portal
Customizable branding
Customizable templates
Dashboard
Data import/export
Drag & drop
Email management
Inbox management
Interaction tracking
Knowledge base management
Lead management
Live chat
Marketing automation
Mobile access
Multi-Channel communication
Performance management
Performance metrics
Real-Time analytics
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Self service portal
Single sign on
Social media integration
Support ticket management
Surveys & feedback
Third-Party integrations
Ticket management
Web-based deployment
Workflow management

HaloCRM alternatives

HaloCRM logo

Starting from

45

/user

Per month

Free trial
Free version
Ease of Use
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Value for Money
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Salesforce Sales Cloud logo
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25

/user

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HubSpot CRM logo
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Starting from

20

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho CRM logo
visit website

Starting from

14

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

HaloCRM pricing

Value for money rating:

Starting from

45

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about HaloCRM price and value

Value for money rating:

HaloCRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat

Training options

Videos
Documentation
Webinars
Live Online
In Person

HaloCRM FAQs

Related categories