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Q. Who are the typical users of BetterCloud?
Q. What other apps does BetterCloud integrate with?
BetterCloud integrates with the following applications:
Bugsnag, Dialpad, Aircall, Dropbox Business, Datadog, Deputy, DocuSign, Google Workspace, Google Drive, Azure Active Directory, BlueJeans, Egnyte, Namely, OneLogin, Okta, Slack, Microsoft 365, Bonusly, Confluence, Aha!, Asana, Salesforce Platform, Zendesk Suite
BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms. By leveraging open APIs, BetterCloud securely connects with your data at its source, providing maximum control without requiring any cumbersome setup. Offering solutions for both Google Apps and Office 365, BetterCloud is trusted by IT teams worldwide.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
No pricing info
Value for money
3.5
/5
16
Starting from
No pricing info
Value for money contenders
Functionality
4.1
/5
16
Total features
41
7 categories
Functionality contenders
Overall Rating
3.8
/5
16
Positive reviews
7
5
0
1
3
Overall rating contenders
Jon S.
Plastics, 201-500 employees
Used daily for 2+ years
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We have thought of going without Bettercloud, but everytime we recognized the high value it provides - it would be tough to live without it.
Bettercloud was a life saver when we moved over to GSuite- the Google Admin just wasn't cutting it with all the features and needs we had, but Bettercloud provides everything we need.
The user interphase took a little getting used to, but once I located what I needed, it's been great
guibson p.
Information Technology and Services, 11-50 employees
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Great experience, easy to use, manage, deploy automated processes user offboarding and onboarding
Data Loss Prevention, within Google Drive (easy way to revoke external sharing from documents in google Drive) with easy, single click, user friendly UI
limitation regarding what else can the tool provide (SAAS) Licensing costs instead of domain wide costs limitation with thirdparty services, Better Cloud has some available to integrate
Verified reviewer
Management Consulting, 51-200 employees
Used daily for 2+ years
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I WOULD NEVER BUY FROM THEM AGAIN - BUYER BEWARE! We have a standard Google for Business domain, which they never fully integrated with. Most of their so-called tools, didn't work right and the one that did kind of work was the email monitoring, but even then, the users' email that you are monitoring is simply the tool sending you a TXT file of incoming and outgoing emails, it's can't un decrypt...
No pros were added to this review
Horrible customer service Integration with the Google Domain was poor at best
John M.
Online Media, 51-200 employees
Used daily for 1-2 years
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Our business teams utilize BetterCloud to automate onboarding and offboarding processes as well as to start adding one-off automation that makes life easier for the team. Changes to calendars, email groups, and shared files as well as personnel relocation between locations are all now automatic. Receiving alerts, seeing reports, and taking proper action are all made simple when alerts are sent for things like PII data, credit card information, and HIPPA items. Remediation can be completed more quickly and easily because it can be done without requiring regular manual log reviews, for example.
BetterCloud is frequently simpler than using some of the consoles offered by the providers we interact with. Workflows can incorporate alerts, enabling us to start a workflow in response to an alert event. Automating the time-consuming onboarding and offboarding processes. improved user administration and bulk updating options in Google Workspace. Oversight and control over document sharing in numerous well-known apps. Granular automation for Salesforce user roles, permission sets, and profiles.
It may take some time to finish any road-mapped improvements. There are still some Google integrations that must be managed in the original interface designed for Google integration because they are not in the main console. There are certification programs available, but I don't believe BetterCloud certificates are well-known in the IT sector just yet. Finding and exploring workflows might be challenging; the search function needs improvement. A separate website from the main app has Google's DLP controls. The reporting of automated failures can be enhanced.
Courtney C.
Information Technology and Services, 201-500 employees
Used weekly for 2+ years
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I have seen the evolution of BetterCloud from the beginning of the company and the product was many versions ago that only supported Google. The evolution of this product is allowing administrators to have overall insight into all of their SaaS apps. Companies today need to focus on business process improvement from a sys admin standpoint and BetterCloud is a key player in this for those who cannot afford tools that require heavy security and management.
This software is great for having a central management point for many of your SaaS applications. Currently, BetterCloud integrates with 60+ SaaS apps that are popular in today's world. The best thing about this is streamlining your onboarding and offboarding processes for all of these apps via workflows. System administrators have difficult times with many SaaS apps and understanding who has access to what. BetterCloud's workflows make it easy to do minimal amounts of clicks to de-provision users in a secure manner, confirm that data is not loss, and save on licensing.
I use BetterCloud a lot for Google Workspace administration. The tool is still lacking in some areas such as Shared Drives and using groups to control the access that hasn't been developed yet in BetterCloud. Google Workspace has stepped up its playing field with management via security groups and BetterCloud needs to do this as well.