Time Doctor Reviews

Pros
With the latest technology, more effective collaborative tools have been developed to address the difficulties and disadvantages of hiring remote workers. Virtual Assistants are in demand helping companies Worldwide produce more and better results for a low cost. Most remote workers and Virtual Assistants are paid by the hour and with Time Doctor, the management can track their employees real work status and productivity time. The features are designed to monitor the agent's screens and open tabs to ensure that the workers are doing work related tasks and opening company approved sites. Dashboard shows agent status where a Green circle beside the users name- means the person is working, if red, means the person is not working or on break At the end of the day, a report on accurate time usage can be viewed. Data gives the total of hours worked. It also shows the different tasks and how much time spent per task. You can select total hours worked per day, week, or per month. What I like about Time Doctor is that it provides agent screenshots every 9 minutes. It also shows if there is a low activity period.

Cons
Most benefits and advantages are for employers and management with the reports and actual agent status and work hours. However, the agent's Time Doctor Application / Dashboard is not easy to manage and use. Integration to company's accounting and company provided software can be complicated. For every task accomplished it should also be made available in their time doctor application. Agent should identify which task he/she is currently working on that particular hour by providing notes per hour after selecting which task category it belongs. Agents however can save permanent tasks instead of typing them saving them more time by just clicking on the saved task before he or she starts working.

Rating breakdown

Likelihood to recommend: 8/10

Pros
One of the very first sets of time tracker that I used . . . and still using at the very moment I'm writing this review. It perfectly fits with my internal processes. Very intuitive to use. Other time trackers try to reinvent the wheel as if mastering productivity is not hard enough. If you're using TD, you create a project, add a task, then just start doing it. No other hullabaloo. Another advantage is the growing list of project management tool integration. Well, TD is a project maanagement tool already but if you're using other tools like Trello, you'll be happy to know that TD has you covered already. Another advantage is the fact that TD has added the Client View feature. That means you can invite your client/s to log in to a panel and view all the screenshots and work you've billed them. That's a trust booster for you and your client especially if you're getting paid by the hour.

Cons
Hmm if there's something that I want TD to improve on is their mobile app. It lags from time to time. And you shouldn't let it compete with other apps unless you have a super high power smartphone. And if you're like me who's into quantified self, tracking other aspects of like aside from work is just an absolute must. And more often than not, it has to be done off your PC. That's why they have to improve their mobile app.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Time Doctor has been a lifesaver for me. I am a one-person design company and I need to track the time I spend on many different projects all at once. My previous solution was to write down the time on sticky notes or note pads, but there was always the chance that I might misplace it or lose it. Nor could I generate my invoices from my home office if I'd left the billing hours info at my office. So this was a great all in one solution. Now I can choose the task I'm working on and don't have to worry about writing things down. If for any reason I forget what I was doing for a client and didn't make my task name specific enough, I can go back and take a quick look through the automatic screenshots. I also love that I can see how much time I spend on email and other admin tasks vs the actual design work. Love the reports that Time Doctor gives me as well.

Cons
Not much that I don't like about this software. But suggestions for improvement? One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended. Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Certainly I liked the amount of options, speaking of indicators that help us manage staff and increase productivity significantly. Not only see captures, but also see the activity of their peripherals and the apps and programs they use

Cons
More than a "Cons" i would like that indicators such as low activity may be visible to individuals and not only to those who have TD group management. In turn, that this indicator can be traceable not only in the last 7 days of work but in editable periods of time, example: the last 3 days of work

Rating breakdown

Likelihood to recommend: 10/10

Pros
It has all required features, and UX is very good. Everything is clear from min 1.

Cons
They have bugs which are not going to be fixed. And their support never tells you that. Asks for your Cache files, more details etc., but not fixing the issue.

Rating breakdown

Likelihood to recommend: 7/10

Pros
TimeDoctor is straightforward and easy to use. I like that the desktop tool offers two versions: Pro and Lite, which helps you to choose the right application based on your usage and computer's resources. TimeDoctor also has a lot of integrations - particularly to different Project Management tools. This is especially helpful with managing different clients who each have a different preference on the project management tool that they are using. TimeDoctor is also very cost-efficient for me as a freelancer/consultant.

Cons
The price of additional users is a bit expensive for entrepreneurs who are just starting their own team, but overall, it is a worthwhile expense.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Create your own projects and tasks. Works great for keeping a step by step task list for each project. Ability to edit time for when software updates and/or restarts are required. I love using Time Doctor Pro as my personal time keeper at work.

Cons
Not so much of a con but more of a feature request: it would be great if the software kept some sort of log of active document time. I tend to work on a few documents at a time and it would be great to know how much time is spent on each document without having to manually switch projects/tasks for each document. I almost exclusively use Adobe Creative Cloud programs and Microsoft programs using Mac computers.

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Easily track hours and prove that your workers are actually working (the app tracks movement, poor time use, and also takes screenshots) - Works on Windows, Mac, and mobile - Customize the list of projects/tasks that your employees/contractors/freelancers can work on at any given time - Dashboard and reports galore - Integration with 30+ applications (at the time of writing this review): communication apps, invoicing apps, project management apps, IDE's, Google G Suite apps, etc. - Handles payroll!

Cons
- Users have complained at times that the software is buggy and failed to track their time, but this has become less and less common over time

Rating breakdown

Likelihood to recommend: 10/10

Pros
Accurate time tracking for tasks and projects screen shots and app usage is one of my favorite features since it gives you a detailed info on where we spend the most time on our projects fare pricing and bulk discounts :) We integrate Time Doctor with asana for seamless task tracking Love the ability to change time spend on tasks manually in case there is need for it we get a weekly email with information on how our account is being use We can also manage and track time with the IOS app

Cons
The desktop app looks a little old school on PC but is works fine. wish they had a better way to create tasks and mark tasks as completed when these are created inside time doctor, instead of having to delete them once they are done

Rating breakdown

Pros
What I like most about Time Doctor is that it allows me to easily and accurately record the amount of time I'm working on a certain project or task. It allows me to show my clients how much time I was working on and how long each task took. I like that it also gives me a warning when I veer to a less-than productive site.

Cons
Don't really have any complaints. The only thing that I would like to be better handled is the dashboard where time is viewed. The issue I have is that I'm occasionally responsible for reviewing subordinate work flows and I feel that it's somewhat difficult to view their profiles as easy it is for myself. I'm sure there's an easier way to do this, but I havent found it yet.

Rating breakdown

Likelihood to recommend: 8/10

Pros
It's intuitive function and how it knows to pause the timer if I quit working on a project.

Cons
The way it associates tasks and projects is a bit confusing at first.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use Dashboard with different report with accuracy Not allow us to open unwanted sites like fb, youtube etc support is very kind provide mobile support also

Cons
In Billing, once a card is added we cannot delete that. so it should be like we can delete and add new. in desktop application its start record time when we set task name and press enter, instead of that we should click on the start button in account we need to define some sites URL, so whenever user open that it stop time record without his permission.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Time Doctor is the best time tracker ever. Now they have partnered with google and chrome. I can now track my time in any google apps. That is so convenient! No more wasted time. Thank you Time Doctor!

Cons
I don't think there is. We have never encountered issue so far.

Rating breakdown

Likelihood to recommend: 10/10

Pros
What I liked is how it captures the screenshots of the actual activity. With other ones we have used like Toggl it just tracks the time and doesnt show activity that way.

Cons
When I want to time a new activity and I type that activity and clickj play it will have a pop up that said this activity already exists. Which is silly, its like I know it exists thats why i selected it and wanted it to start recording. In an old version it would pull up the already existing activity. Now, I need to put it in the search bar to find the proper one. Why not have the search bar and new activity bar be the same, and if it is existing give me the options as oppose to just saying the task already exists where i then need to do an additional step to search for it or go scrolling through my list of all activities. Hope that makes sense.

Rating breakdown

Likelihood to recommend: 8/10

Pros
1. It provides the abilities to track time in a really simple way. 2. It provides native applications for all major desktop OS (MacOS, Windows and Linux). 3. It provides the screenshots feature sometimes can really help to understand what's going on. 4. There's a really helpful team behind the product.

Cons
1. They removed GitHub integration. 2. Long and not-seamless sync of tasks with a remote system (I expect such things to work much faster and in background mode) 3. Our Linux developers sometimes experience issues with the app.

Rating breakdown

Likelihood to recommend: 9/10

Pros
This tool is a must have when you are working long hours like myself and are trying to keep my life prioritized . It helps me keep up with my work breaks and potty runs. You can organized your entire day into hours to keep your schedule on track. It also helps with your gym reps too for when you are at the gym.

Cons
It can be confusing to work sometimes. You really just have to dig into it and learn the program. Besides that it is not too bad

Rating breakdown

Likelihood to recommend: 8/10

Pros
Ease of use, timely reminders, concise reports

Cons
Can't think of anything; my overall experience has been very positive and wish more software was as easy to use and as reliable.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Especially when hiring new virtually employees, this software helps me keep an eye on new hires, in order to help them with any tasks, responsibilities, accountability, etc. They are able to install and use with ease.

Cons
Sign-in process is often clunky and stalls at times. Seems as if it's incompatible with my computer at times. Also, when I mark a week as "paid" on the first time, the option is not there. I need to click in "go back" and refresh and then the button is there. There are so many options sometime overwhelming when I want to do something new. I just stick with basics

Rating breakdown

Likelihood to recommend: 8/10

Pros
I love the ease of use in getting this software working, and it does that straight out of the box. Very little setup is required and after 2 and a half years using it, neither myself or employees have ever had any issues with it. It makes Payroll a breeze, and I love how in depth the reporting is which makes working with clients so much easier being able to show them time reports and logs. I highly recommend this to anyone I know in the online industry and will continue to do so for a long time!

Cons
It would be great for the manual time if we could limit the amount that is allowed to be added.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I have loved using timedoctor and referred many people to it. It has been amazing in helping me keep a track of time spent on different projects with numerous clients. It was also easy to go back and amend time if I had forgotten to change the activity when starting a call etc. Easy to use on the iPhone app while on the road.

Cons
Help desk and all interactions used to be via chat. That seems to have stopped - sadly! Recent changes have introduced a number of bugs that have made this month intolerable. I am really frustrated that a tool I had come to rely on so heavily and which has been a crucial part of my business management and billing process is failing.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Having to email their support to cancel my account...I'm joking that was just the last annoying thing I was forced to do with this company. Nothing...I like absolutely nothing about it.

Cons
Absolutely terrible piece of software. I cannot for the life of me understand why this software has such high ratings. We used it for about six months and had nothing but problems with it. Some of the issues were: 1. Time not syncing between mobile, desktop, and web clients. 2. Time not accurately being tracked. 3. Unable to archive old project-tasks or projects. 4. Tasks and projects not syncing between mobile, desktop, and web clients. 5. Time is missing. In other words, time would be tracked and then disappear. 6. Employees who worked on sensitive areas like finance had their accounts set to blur screenshots. This never worked. They were completely in the clear which could have been a huge problem. This has been a disaster from start to finish. We've had to manually fix tracked-time, re-bill customers, refund customers, and start all over again with an much better alternative called HubStaff--whom I highly recommend. The biggest problem with Time Doctor is that we were working with their "support team" for over a month and supposedly they were working on fixing our problems...This turned out to be a lie. Nothing ever got fixed. The support team would never proactively give us any information regarding what they were working on and we always had to reach out to them for an update; the updates contained no actual progress information of any kind...So in other words: we were being blown off.

Rating breakdown

Likelihood to recommend: 0/10

Pros
It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

Cons
- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it. - A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app." As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus

Rating breakdown

Likelihood to recommend: 0/10

Pros
Simplicity, nothing simpler than finding your task then press it to start your tracking session.

Cons
Sometimes the syncing of time can be incorrect when switching between multiple computers, which can cause loss of working time.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The dashboard and reports where I can track my employees' activities. I use dashboard a lot to understand who is working on what and to see whether I can jump on a call with this person at this moment. Monthly reports and weekly reports also give me a good idea of how much time my staff has more.

Cons
The payroll report thing. It could be really improved a lot. The fields are structured in a confusing way so that you confuse hours with dollar values. Then also, finding the payroll report for last month was somewhat not easy for me first time. And there is no custom fields with comments. And I also cannot put a formula into the bonus field.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It was easy to use and very convenient, will be sharing to other friends

Cons
Sometimes it crashes but it`s okay, there support always remind us every time there`s updates or maintenance.

Rating breakdown

Likelihood to recommend: 9/10