Plecto Reviews - Pros & Cons, Ratings & more

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Datadog

Tableau

Plecto is a business dashboard platform which enables users to track KPIs & business performance in real-time, with data visualization & gamification features

Plecto

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Web-based

Windows

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iPhone

Marketing Ops

The ability to do gamification about most every KPI that I have in my company is absolutely great.

Director

Excellent visual displays can be tailored to suit our requirements - staff love it.

Salesmanager

We would like all of our employees to se how the salesforce are performing and with Plecto it has been a success.

Head of Sales Operations & Enablement

The onboarding went smoothly, and their support team is very knowledgeable, responsive, and helpful.

Quality Manager

No workspace feature - being able to group information by workspace. Table reports - no possibility to establish your period - no group calculation period (Quarter - Year).

Real Time Analyst

It's bit delayed by few seconds and sometimes a minute or two.

Real Estate Sales Professional

It was very hard to set up and I'm a tech savvy 25 year old.

Sales Manager

Integrating with Salesforce is tough, haven't figured it out yet.

Databox

Shady cancellation policy

Great product - amazing customer service

Hi Wendy,

Thank you for sharing your feedback.

I'm sorry to hear you had a challenging experience with Plecto. We set a high standard for ourselves, and it's unfortunate to hear that your experience was not in line with these expectations.

Your opinion matters a lot to us and I would like to investigate your feedback further so that we can deliver a better experience in the future.

Please feel free to reach out to support@plecto.com so that we can offer you one-on-one video support to resolve any challenges you are facing.

We value your continued commitment to Plecto, so thank you for bringing this to our attention.

Best Regards,
Andrew C.
CMO & Partner Manager, Plecto

It's an okay tool, not that costly, but loads of bugs still

Average

Hi Fredrik,

Thank you for sharing your feedback.

I'm sorry to hear you had a challenging experience with Plecto. We set a high standard for ourselves, and it's unfortunate to hear that your experience was not in line with these expectations.

Your opinion matters a lot to us and I would like to investigate your feedback further so that we can deliver a better experience in the future.

Please feel free to reach out to support@plecto.com so that we can offer you one-on-one video support to resolve any challenges you are facing.

We value your continued commitment to Plecto, so thank you for bringing this to our attention.

Best Regards,
Maddy B.
Content Manager, Plecto

Great platform that lives up to expectations and is used on a daily bases 

Great data visualization program

Hi Ezza,

Thank you very much for taking the time to share your experience with the Capterra community.

I am extremely happy to hear that you are able to use Plecto with ease to visualize and centralize your data every day! 

We look forward to continuing to provide even more exciting feature capabilities for you in the future.

Best Regards,
Maddy B.
Content Manager, Plecto

I do not use it enough to provide pros/cons. Excellent visual motivational tool.

Plecto User

Hi Amy, 

Thank you for your review!

I'm very pleased to hear your positive feedback on Plecto as a motivational data visualization tool.

Please feel free to reach out to support@plecto.com if you have any further feedback, questions, or suggestions in the future.

Best Regards,
Maddy B.
Content Manager, Plecto

Great, easy to pick up and learn with a wide array of use-cases while also having the depth to deal with most analytics and gamification needs we have.

Plecto - A delight to implement and use

Hi Malthe,

Thank you so much for taking the time to share some amazing feedback!

I am absolutely thrilled to hear that you've found Plecto to be so user-friendly, customizable, and accommodating for connecting your range of data sources and systems.

We value your commitment to Plecto, and we are eager to use your valuable feedback, that I've shared with our product team, to deliver an even better experience going forward. 

You'll be pleased to hear that very soon (early next quarter) we are releasing some exciting product updates that relate to dashboard design and customization. We're sure you'll be very happy  so keep your eyes peeled!

Best Regards,
Maddy B.
Content Manager, Plecto

Quick access to daily KPIs, live reporting and engagement on the sales floor have been key in making the platform beneficial.

Wealth Management - Data Visualization

Hi Mohammed Kamil,

Thank you so much for sharing your experience with Plecto!

I am really happy to hear your sales team has been able to get the most out of Plecto! 

We set a high standard for ourselves and continuously work to bring you the best possible experience, and we can't wait to share even more features for you to take advantage of in the future.

I'm sorry to hear your experience didn't match your expectations in terms of the licensing. I would love to get some more information from you to look at the possibility of tracking more data (for example your finance,  administration, or marketing) as this doesn't require purchasing licenses for these entire teams to do so. Please feel free to reach out to support@plecto.com for any further assistance in looking into this. 

Best Regards,
Maddy B.
Content Manager, Plecto

My overall experience with plecto was great, no complaints so far, once everything setup can rely on data, easy to use and setup. Amazing dashboards can be built on it, if you know how to set it up.

Plecto Review

Hi Siva,

Thank you so much for your review!

Every aspect of the product has been carefully considered to bring you the best possible experience, so I am delighted to hear that the customization and user-friendliness have been particularly positive for you.

Please feel free to reach out to support@plecto.com with any questions, comments, or feedback you have about any delays you may be experiencing so we can make improvements where possible. Thanks for bringing this to our attention.

Best Regards,
Maddy B.
Content Manager at Plecto

Admin from KeyGlee Review

Hi Lamar,

Thank you so much for your review!

It's a pleasure to hear that you've been able to customize your data visualization to suit your unique needs.

I have passed on your lovely comments to Saara and the rest of the Plecto team, so we can continue to provide this level of support - especially for other new users during the setup process.

Thanks again for taking the time to share your experience with Plecto! 

Best Regards,
Maddy B.
Content Manager at Plecto

Great tool for gamification

Hi Branislav,

Thank you for your review!

I am thrilled to hear that you've been able to personalize and visualize your sales team's performance. It's also exciting to read that you've taken advantage of the gamification to motivate your team!

We set a high standard for ourselves and provide the best support, so I am very pleased that this has been your experience.

We would love to support you in your understanding of formulas and building new dashboards, so please feel free to reach out to support@plecto.com with any questions, comments, or feedback about this.

Best Regards,
Maddy B.
Content Manager at Plecto

im a fan. its really works for its purpose.

a good place to engage and share data

Hi loyal Plecto user,

Thank you so much for your review!

I am delighted you've enjoyed using Plecto for over 2 years, particularly for engaging and sharing data across your team.

We'd love to support you further with any challenges you may have with functionality, so if you ever have additional feedback or questions, please don't hesitate to reach out to support@plecto.com.

Thank you for taking the time to share your experience with Plecto!

Best Regards,
Maddy B.
Content Manager at Plecto

Great motivational product - helps drive sales!

Hi Alex, 

Thank you for your review! 

We are honoured to receive a full 5 stars across all areas. We are also very happy to have had the possibility to serve your company for several years too!

I am sure you know that you should always feel free to reach out to us, if you have a request or a need for anything regarding Plecto. 

Thank you for your time to submit this review. 

- Plecto



Worth the investment!

Hi Wendy, 

Thank you for the amazing review! I will make sure our Support and Onboarding team gets these kind words sent their way. 

As you mention, when you get to know the structure of how you build your formulas, everything will make sense. The formula-editor is unique and is able to filter on almost anything based on your data, which is how we make sure that all data is tailored for your companies needs. 

I am also happy to know that you chose us based on the integrations. We keep adding integrations every month as we think connecting integrations easily is crucial for all our clients. 

I will note your request to look into our designs of widgets in Plecto as we always want to enhance the user experience. 


Thank you for taking the time to review
us.

- Plecto

Great way to keep track

Hi Gabriel

Thanks for reviewing us. I would love to hear more about what kind of competitions you would like us to add. Please write me back on Christopher@plecto.com and tell me more about your ideas, how you use competitions today, and also which third party software / manual entries you have. 

Im looking forward to hear from you. 
Kind regards

Christopher M.
Marketing Manager 

Great Software 

Hi Stewart

Let me start by saying, that I have forwarded your suggestions to our development team. So hopefully you will experience a change of date format in 2020. Beyond that, we are happy that you like our features and find Plecto useful.

Have a great day, 

Plecto enables your visibility!

Hi Plecto user

Im so glad to read, that our product have help your company make KPI interesting across departments, so everyone can help the company perform better. This is truly our goal. 

Kind regards
Christopher M
Marketing Automation Manager at Plecto

Great Analytic Software Paired with Pipedrive

Hi Alec

We are glad to know, that you and Highbridge Construction are glad to use Plecto and also our new feature Report. 

We are aware that our startup process can be a bit tricky, and we are looking into it at the moment. But we are glad that our support team have helped you. 

Have a nice day.
Christopher M. 
Marketing Automation Manager at Plecto

Great Program

Hi Chris

Thanks for the awesome review. We are happy to know, that you appreciate our customer service. 

Have a nice day
Kind regards
Christopher M
Marketing Automation Manager 
Plecto

Quality Offering

Hi Lucas, 

Thank you for your review. We're so glad you took the time to do one! :) 

We're also happy to hear, that you're pleased with the product.. As a small note, I can tell you that we'll soon we launching more pre-defined formulas and a more user friendly onboarding, which will hopefully help out a lot in that area! :) 

Have a great day
/Maiken

It's good. Our performance is in better shape with Plecto. 

More features!

Hej Amjad, 

Thank you for taking the time to review Plecto  :) 

I can tell you, that we'll be launching a new onboarding flow in the coming days, which will give a proper introduction til the product and it will also include pre-defined formulas. Hopefully this will help with challenges like the ones you're describing. 

Have a great day :) 
/Maiken


Great software that helps us keep track of our key metrics and ensure that the business keeps growing and is future proofed. 
Varied visual data keeps team engaged and is a great motivation!

Great all round dashboard software

Hi Jordan, 

Thank you very much for taking the time to review us :) 

And thank you for your kind words. I'll note your feedback - and make sure it makes it to our product team :) 

Have a great day. 
/Maiken

Awesome 

Hi Martin, 

Thank you very much for taking the time to review our product :) 

We're so glad that our product fits your expectations. 

Have a great day! 
/Maiken


Customer Service was tough to get a hold of being in the United States since the time zone in Europe was drastically different. They were helpful, although it would've been great to have more support for setting up my page / dashboard. I wasn't able to get my page and inputs set up the way I had hoped. 

I might consider Plecto again if I could have more support.

Great system in theory, just hard to set up the way I'd wanted. 

Hi there, 

Thank you so much for taking the time to review Plecto. 

We love to hear your feedback - and the part about the challenges actually helps us understand how to further develop the product, to better fit your needs. 

I can also disclose, that we'll be launching a new onboarding flow in the coming days, which will include pre-defined formulas and a more user friendly interface for new users - to improve the onboarding process, and to help new users get familiar with the product even faster. 

Have a great day :) 
/Maiken

Perfect Solution for Fast growing SAAS business

Thank you for taking the time to review us - and for your kind words! 

Have a great day :) 
/Maiken



The support were on hand via video chat and text chat when we ran into difficulty and gave us free training sessions which was great. 

It's far better for gamification in a sales office than some competitors

Once we changed to Plecto, we never looked back

Hi James, 
Thank you very much for the positive review. We're glad to hear that Plecto is a good tool for your company. In regards to the onboarding; we're currently working on launching a simpler version, so that it will become much easier for new (not techsavvy) users to get going with the platform. 

Thank you for taking the time to review our product :) 

Have a great day. 
Best regards, 
Maiken

Plecto Reviews

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