App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Call Center Software
Last updated: February 2026
403 software options
Sponsored
Zoom Phone
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone system
Read more about Zoom Phone
DialedIn CCaaS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution to streamline operations
Fast, easy deployment - you’re up and running in hours.
Read more about DialedIn CCaaS
Aircall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer communications platform
Read more about Aircall
Microcall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call accounting software
Read more about Microcall
CTM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversation analytics for marketing attribution
Read more about CTM
Ricochet360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management and auto dialer solution
Read more about Ricochet360
Zoho Voice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone for SMB sales and support teams
Read more about Zoho Voice
LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
3CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.
Read more about 3CX
Dialpad Ai Contact Center
Cloud-based contact center solution for customer support
Read more about Dialpad Ai Contact Center
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Shelf
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management solution
Read more about Shelf
CallTools
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one predictive dialer & inbound call center solution
Read more about CallTools
JustCall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Read more about JustCall
Dialing Innovations Call Center Application Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Predictive dialer & call automation for call centers
Read more about Dialing Innovations Call Center Application Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One app for everything. And everyone.
Read more about Webex Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Read more about Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution to streamline business communication
Read more about Nextiva
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center & customer experience platform
Read more about Talkdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
RingEX - AI meets trusted communications
Read more about RingEX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based platform for managing workforce intelligence
Read more about ActivTrak
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first-ever truly unified voice and video solution.
Read more about GoTo Connect
